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Customer Review Ratings
Average of 155 Customer Reviews
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Review fromMolly M
Date: 10/19/2022
5 starsI have had an amazing experience working with the Cabinets.com team. From the design work (shout out to ******!) to the quality of the cabinets to the styles and finishes, this is a fantastic solution for someone looking for a beautiful and custom kitchen at a reasonable price point.My kitchen was installed over four years ago and the cabinets are still in "like new" condition. I've been so happy that I am now working with the team on a new project!
Cabinets.com
Date: 10/26/2022
Hi *****- Wow, thank you so much for your review... and welcome back! We're happy to be working with you on your new project- and even happier to hear your kitchen cabinets are still like new! Thanks again!Review fromPatrick H
Date: 10/19/2022
5 stars******* did an amazing job in the design process. Its like she was in the room with me and her insight on functionality and utilization of space was so appreciated. She was easy to contact and follow up with!Cabinets.com
Date: 10/26/2022
Hi *******- Easy is what we like to hear! Thanks so much for the 5-star review and sharing your Cabinets.com experience. Our talented design team (especially Suzanne) is second to none, and we're thrilled we were able to help with your space.Review fromJennifer L
Date: 10/19/2022
5 starsThis my third time ordering from Cabinets.com. I continue to come back because of the quality and the customer service. I can't say enough about my designer, *******. She was knowledgeable and patient with my questions and changes. She replied to my questions and concerns in a very timely manner. I feel grateful to have been assigned to her.Cabinets.com
Date: 10/26/2022
Hi ********- Welcome back, and thanks for your review! We are delighted to hear that you enjoyed your Cabinets.com experience with the talented Suzanne, and we look forward to working with you again soon.Review fromMaymee G
Date: 10/18/2022
1 starI recently ordered from Cabinets.com. $11k+ order. An $800 cabinet came with all 4 drawers broken. The company will not replace the cabinet. They will not allow me to send in the cabinet for them to repair and send back. They are sending me the parts for me to repair the damage. That's not something I am physically capable of doing and will have to pay someone to do it. I am irritated because I paid for pre-assembled cabinets. If I had realized I would have to do any amount of the assembling, I would not have purchased from this company.Cabinets.com
Date: 11/08/2022
Hi ****** - Thank you for taking the time to review your Cabinets.com experience. While we are sorry to hear that there was damage to one of your cabinets, we're thrilled that you and our Customer Service team were able to work together towards a satisfactory resolution.
If you felt that our team was able to turn this experience around by upgrading your replacement to a full cabinet, we would like to ask if you would please consider updating your review.
Thank you again for shopping Cabinets.com. We hope you love your new space!Review fromJenn P
Date: 10/04/2022
4 starsI can't amend or edit my previous review, but wanted to update based on our most recent interaction with the Cabinets.com team. After writing my previous review and expressing my disappointment on many different levels, my husband was contacted by the company as they wanted to make everything right. They worked through the color matching situation with him and provided a partial refund that we felt to be very fair. While we're still waiting on our final cabinet, it's because when it was finished it didn't pass quality control, so I appreciate knowing that vs. being sent product we won't be happy with. Customer service goes a long way with me, even without involving refunds, so I really appreciated the follow-up and quick action!Cabinets.com
Date: 10/26/2022
Hi ****- We're happy to hear you worked with our Customer Service team on the issues with your order. Please let us know if you need anything else, and we hope you enjoy your cabinets for years to come!
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