Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Furniture Stores

CITY Furniture, Inc.

Headquarters

Reviews

This profile includes reviews for CITY Furniture, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CITY Furniture, Inc. has 38 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.83/5 stars

    Average of 909 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMary R

      Date: 07/24/2025

      5 stars
      Selecting a mattress was interesting and successful. The white glove delivery and set up was smooth. Thank you to ******** and ******** for the on-time delivery, professional unpacking of mattress and set up!

      CITY Furniture, Inc.

      Date: 07/27/2025

      Thank you so much for your kind words! We're glad to hear that your mattress selection process went well. Huge shoutout to ******** and ******** for delivering top-notch service with professionalism and care! We appreciate you choosing City Furniture and hope you enjoy many restful nights on your new mattress.
    • Review fromChristie S

      Date: 07/23/2025

      5 stars
      I had a great experience with **** *******! my recent furniture delivery! Musa arrived right on time within the delivery window, and they were professional, courteous, and efficient. Musa handled the items with care, assembled everything quickly, and made sure to clean up all the packaging. The furniture arrived in perfect condition and matched exactly what I saw online. I appreciate the clear communication and tracking updates throughout the process. Highly recommend this service! GIVE HIM A RAISE

      CITY Furniture, Inc.

      Date: 07/24/2025

      Thank you so much for your amazing feedback!
      Were thrilled to hear that **** ******* provided such outstanding service during your delivery. Your kind words mean a lot, and well be sure to pass along the praise including the raise suggestion! ??
    • Review fromMargaret L

      Date: 07/23/2025

      5 stars
      Wonderful overall experience. The delivery team, ******** ****** and ******** ****, were fantastic. Very professional, careful and made sure the items were setup and installed properly.

      CITY Furniture, Inc.

      Date: 07/24/2025

      Thank you so much for your kind feedback!
      Were thrilled to hear that you had a wonderful experience and that ******** ****** and ******** **** provided such professional and careful service. Well be sure to share your compliments with them and the rest of our team. If theres anything else we can assist you with, please dont hesitate to reach out!
    • Review fromPaul J

      Date: 07/22/2025

      5 stars
      Again, another delivery from City Furniture and everything was fine. The two delivery guys, **** and ******* were very professional,pleasant and careful handling and placing the furniture exactly where I ********* very pleased with all that were involved with my order. Thanks City!

      CITY Furniture, Inc.

      Date: 07/23/2025

      Hi ****,

      Thank you so much for your continued support! Were thrilled to hear that **** and ******* provided such professional and pleasant service. It means a lot to know youre pleased with every step of your order. Well be sure to pass along your kind words to the team. Thanks again for choosing City Furniture

    • Review fromMeury D

      Date: 07/21/2025

      5 stars
      Great delivery Team and sales person. Everything went smoothly. I love my new dining table set.

      CITY Furniture, Inc.

      Date: 07/23/2025

      Hi *****,

      Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you love your new dining table set. We're glad our sales and delivery team provided a great experienceit's what we strive for every day. We appreciate you choosing City Furniture and hope you enjoy your new space for years to come!

    • Review fromKrystal W

      Date: 07/21/2025

      5 stars
      Overall great experience from selecting to buying to delivery, thanks
    • Review fromKevin K

      Date: 07/20/2025

      5 stars
      ****** and Zion did a great job at delivering the furniture ordered. Thanks guys.

      CITY Furniture, Inc.

      Date: 07/22/2025

      Thank you so much for your kind feedback! Were thrilled to hear that ****** and Zion did a great job with your delivery. Well be sure to pass along your appreciation to them. Thanks again for choosing City Furniturewe hope you enjoy your new pieces!
    • Review fromTodd H

      Date: 07/19/2025

      5 stars
      Every part of our transaction went very smooth. The salesman and the two delivery guys were great. Order was delivered when promised and they out the furniture where we wanted it. They cleaned up all the trash and took it with them. Would recommend City Furniture.

      CITY Furniture, Inc.

      Date: 07/21/2025

      Hi ****,

      Thank you so much for your kind words! Were happy to hear that every part of your experiencefrom working with our salesperson to deliverywent smoothly. Its great to know our team met your expectations and made the process hassle-free.
      We truly appreciate your recommendation and look forward to helping you again in the future

    • Review fromMiranda D

      Date: 07/19/2025

      5 stars
      Huge shoutout to Los, TJ, and Zion from the City Furniture delivery team! They were incredibly quick, professional, and handled our couch with great care. The whole process was smooth and efficient from start to finish. You can tell they take pride in their work. If you're getting a delivery through City Furniture, hope you get this awesome crew!

      CITY Furniture, Inc.

      Date: 07/21/2025

      Hi *******,

      Were thrilled to hear that Los, TJ, and Zion provided you with such a smooth and professional delivery experience. Our team takes great pride in handling every order with care, and it means a lot to know that it showed.Thanks again for choosing City Furniture!

    • Review fromRichard P

      Date: 07/18/2025

      5 stars
      What great service I received from ********* and ******. Their delivery was on time, very quick and efficient. Everything we ordered was assembled and in place in less than thirty minutes. And they were both pleasant to speak with. A **************

      CITY Furniture, Inc.

      Date: 07/19/2025

      Thank you so much for your kind words! We're thrilled to hear that ********* and ****** provided such excellent service. It's great to know the delivery was on time, efficient, and completed with care all while being a pleasure to work with.
      Well be sure to pass along your compliments to them and recognize their outstanding service.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.