Reviews

This profile includes reviews for ScoreCard Award Headquarters's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  ScoreCard Award Headquarters

  11601 Roosevelt Blvd N Saint Petersburg, FL 33716-2202

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  ScoreCard Award Headquarters

  PO Box 31504 Tampa, FL 33631-3504

Review Details

• Review fromMorgan M

  Date: 06/13/2025

  1 star
  Have been using them for 10+ years. I almost never use my rewards because the options are not great. Decided to redeem 24,000 points towards gift cards. Wanted to use them towards a gift. After 10 days of no movement I called, and they told me that they couldn't tell me anything about my order, except, that they have up to 6 weeks to get me my order. Then, magically, I get an email the next day that it shipped. Two weeks later, and I still don't have them. I have called and been told that I have to wait 15 business days to make a report. Asked to be connected to a manager because my local post office told me not to wait that long. (The post office informed me that if I did not have it within 10 days, not business days, that it was likely lost and a report should be filed.) After being connected with the manager, Nicole, she said "Hello" and then the line went dead. She hung up and they claimed within 30 seconds of that, that she was busy and could no longer take my call, and would call me back. Shocker, she never called me back. So, I decided to check out reviews, and I find these. Apparently, within the last 2 years things at ScoreCard have changed and you will get scammed when you try and redeem your points for gift cards.
  

• Review fromEdward M

  Date: 06/03/2025

  1 star
  Login is very confusing and does not work. Suggest do not deal with these people. I knew better credit card rewards are usually frauds

  ScoreCard Award Headquarters

  Date: 06/04/2025

  I see that this cardholder called customer ********************** and placed a redemption for a $75 statement credit on 6/3/2025. It appears he was just having issues with his login. Customer ********************** is able to reset and help the cardholder's login or place orders for them, as they did in this scenario. 

• Review fromJason J

  Date: 03/31/2025

  1 star
  I ordered ****** points toward gift cards. It says up to 6-weeks to be delivered. After 6-weeks my transaction shows in archived "ordered" with no ship date. I called after the 6-weeks and they "escalated" and to contact them after 7 days. I contacted them after the 7 days and they filled some paperwork and escalated AGAIN. Still waiting to call back again.

• Review fromDustin L

  Date: 02/12/2025

  1 star
  I’ve been using scorecardrewards for years. I decided to spend 40,000 on a beatz audio headset. After two weeks I wondered where it went, I contacted them and they sent me a tracking number. It had been delivered to the wrong house. They then send me an email basically claiming I selected the wrong address and since ups delivered it they wouldn’t be giving me a refund of my points or a new product. So I had all those points saved from years wasted because THEY chose to use ups, THEY SELECTED SAID CARRIER and then they refuse to reimburse me for anything it.

• Review fromJESSIE H

  Date: 02/07/2025

  1 star
  This business should not be allowed to continue to operate. I had attained ****** points, and I had decided that after a few years my all-clad slow cooker was not as efficient as it once had been. I reviewed the Green Life slow cooker among the list of awards and decided to order this with my ****** points. The reviews FOR THIS SLOW COOKER were quite exemplary. When I received it, I kept it in one of my kitchen cabinets for some time. I guess it must have been over a month as this was their reason for rejecting a return. (Untouched, unused, and the electric cord still wrapped) I had acquired a defective product as my roast had been on for five hours, and the result was everything was cold and had not even heated. The LED lights were on as indication that this worked, but the heat element was ******* short, a woman said the manager could not accept products after a month. This was exclaimed in less than a minute. I called the Green Life Customer **********************, and needless to say, they were astounded by this business ethics on their part. I was given their email address and all I need to do is expound on the roast and the trimmings not even remotely warm. As well, I take a picture of the Green Life Cooker, and she said a new one would arrive at my home. In essence, there seemed to be a concern that this tarnished their product in some way as she stated she was happy that I had gone a step beyond.This Awards Headquarters is unprofessional and very much a scam. I do not intend to use the awards that I accumulate, even if I were to earn over a million. Reading all these reports about people being "taken" is rather startling to say the least.I am very busy spreading the word to as many colleagues as I can to NOT EVEN THINK ABOUT ORDERING ANYTHING FROM AWARDS HEADQUARTERS.

• Review fromMariah J

  Date: 11/13/2024

  1 star
  Absolutely horrible. Had points that we were told would expired today. Tried to redeem them in the morning and couldn't get the redemption to go through and when we tried again later in the day, all of the points were gone. Called customer ********************** and that there was an adjustment to our points, but no reason why and that it must have been something we did. Asked multiple time to speak to a manager and was told no every time. What a scam to be told points can be used and then they just disappear.

  ScoreCard Award Headquarters

  Date: 12/12/2024

  We see that the points were removed by the issuer of the card ****** ***. We did explain to Ms. ******* that she would have to call them directly, as it is their financial institution's program and they determined to cancel and remove the points.  

• Review fromKevin K

  Date: 09/15/2024

  1 star
  Award Headquarters is a total rip off. We had hotel reservations that were supposedly paid for with our points when we got there we had to pay as much as if we wouldve booked it on our own. Also, they ripped us off on an excursion scam I charge you the same amount as if you couldve booked it yourself so you lose your points and your money

  ScoreCard Award Headquarters

  Date: 09/17/2024

  Hello! I did a name search and I couldn't locate an account with your name with any travel redemptions booked on our rewards program. We checked with our travel center too and they also show no record of travel being booked under the name from this posting. We would be happy to assist further, if you contact customer service and provide more information to help us research.  
  

• Review fromAngela R

  Date: 09/05/2024

  1 star
  Cant get into the website through my email I was sent or through my bank link...

  ScoreCard Award Headquarters

  Date: 09/06/2024

  We found your account and reached out to you via email. We have discovered this is an issue with your Finacial Institutions SSO connection to our site. We are actively working with them to help resolve it. 

• Review fromJoshua L

  Date: 08/21/2024

  1 star
  ScoreCard is a scam. Not only do they prompt you to use your points in a manner that gives you the least value, but they also change your points on a whim. I had been monitoring my points closely, as I was at ***** and ready to cash them in once I hit ******. The next time I logged in I was at ***** points with no history on any being redeemed. This "company" should be shut down. They are thieves.

  ScoreCard Award Headquarters

  Date: 08/22/2024

  We see that you redeemed 2,000 points at Walgreen's at the point of sale for a discount on June 29th. This is why your points went down by 2,000 points. If you have further questions, please contact customer service for assistance. Have a nice day!
  

• Review fromJeniene M

  Date: 08/20/2024

  1 star
  Wouldnt take my password no matter how many times I tried to fix it - on hold for what felt like a day. Still not able to get through. This seems to be a huge scam to prevent you from using your points.

  ScoreCard Award Headquarters

  Date: 08/22/2024

  We have reached out via email and reset your profile with instructions to log in and redeem.