Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ScoreCard Award Headquarters has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ScoreCard Award Headquarters

      11601 Roosevelt Blvd N Saint Petersburg, FL 33716-2202

    • ScoreCard Award Headquarters

      PO Box 31504 Tampa, FL 33631-3504

    Business ProfileforScoreCard Award Headquarters

    Incentive Programs
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    42 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers a loyalty rewards program for debit/credit cards for financial institutions.

    Business Details

    This is a multi-location business.

    Find a Location

    ScoreCard Award Headquarters has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ScoreCard Award Headquarters

        11601 Roosevelt Blvd N Saint Petersburg, FL 33716-2202

      • ScoreCard Award Headquarters

        PO Box 31504 Tampa, FL 33631-3504

      Location of This Business
      11601 Roosevelt Blvd N, Saint Petersburg, FL 33716-2202
      BBB File Opened:
      10/11/2007
      Alternate Business Name
      • ScoreCard Rewards
      • FIS
      • Fidelity National Information Service, Inc.
      • FIS Global
      • cRewards Card
      Business Management
      • Mr. Mladen Vladic, Director
      Contact Information

      Principal

      • Mr. Mladen Vladic, Director

      Customer Contact

      • Mr. Robert Legters, Senior Vice President of Loyalty
      • Mr. Mladen Vladic, Director
      • Mr. James Heystek, Director
      • Ms. Jennifer Price
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      42 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/04/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I accidentally locked myself out of my ScoreCard rewards account three and a half weeks ago. I have attempted to call ************ numerous times and I cannot speak to a human being because, for the last three and a half weeks, they have had "technical difficulties". There is no secondary number. There is no email. I even sent a letter via **** and have not received any response. All I am looking for is to unlock the account and to track the status of an order. Three and a half weeks of no method to contact ScoreCards isn't customer **********************, it is customer neglect. This is an issue that could be resolved with one phone call. If only I could actually reach someone.
      Read More

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ronald A

      1 star

      06/25/2023

      I visited a ** station to buy drinks and was prompted for a 50 cents discount that did not mention anything about ScoreCard Rewards points. I visited the station 4 times and accepted the 50-cent discount on a $4.00 purchase. Next, I notice **** points redeemed on the ScoreCards Rewards account. I talked with my ************ and Score Cards. It seems they both perceived that the discount should have only prompted at the pump, and only been for a gas purchase at 50 cents off per gallon. That is not what happened and there's nothing they can do to help me. So I decided I'm way too stupid to avoid the potential of grifting. I've stopped using that card and as soon as it's paid off I'm moving on from ScoreCard and the ************ that offered it.

      ScoreCard Award Headquarters Response

      06/27/2023

      Thank you for this comment. We will refund the ***** points and this has led us to find an issue with the way this store was sending their in-store transactions. We will be working with ** to get this resolved ASAP.  

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.