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          Find a Location

          Answer Aide has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Answer Aide

              701 Market St Ste 111 Saint Augustine, FL 32095-8803

              BBB Accredited Business

            • Answer Aide

              4210 Valley Ridge Blvd Ste 118 Town of Nocatee, FL 32081-5171

              BBB Accredited Business

            Business ProfileAnswer Aide

            Answering Service
            Multi Location Business
            BBB accredited business

            Contact Information

            701 Market St Ste 111

            Saint Augustine, FL 32095-8803

            Visit Website
            (866) 427-3500

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/19/2022

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            AnswerAide offers nationwide answering services, appointment setting, lead generation, product ordering, tech support, event registration, and call center solutions. We are here to help grow your business and improve your customer satisfaction ratings. 

            Business Details

            This is a multi-location business.

            Find a Location

            Answer Aide has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Answer Aide

                701 Market St Ste 111 Saint Augustine, FL 32095-8803

                BBB Accredited Business

              • Answer Aide

                4210 Valley Ridge Blvd Ste 118 Town of Nocatee, FL 32081-5171

                BBB Accredited Business
              Location of This Business
              701 Market St Ste 111, Saint Augustine, FL 32095-8803
              BBB File Opened:
              2/13/2020
              Years in Business:
              7
              Business Started:
              3/1/2017
              Business Started Locally:
              3/1/2017
              Business Incorporated:
              7/2/2018
              Accredited Since:
              7/19/2022
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. David Kimble, CEO
              Contact Information

              Principal

              • Mr. David Kimble, CEO

              Customer Contact

              • Mr. David Kimble, CEO
              Additional Contact Information

              Fax Numbers

              • (904) 719-8501
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/21/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I contacted Answeraide in reference to me not receiving my phone messages ***** who stated he was the owner was not very helpful and nor customer service driven .I also questioned my billing invoice due to the amount and lack of messages . I expressed my need for clarification and stated it was better for us to discuss than for me to dispute a charge ***** then state he was terminating my account effective end of month which is 9 days and I would need to find a new company and he hung up . Not the quality of a good leader or a business man so my attemps to get clarification went on deaf ears
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David M

              10/04/2022

              they complete all of our change requests within 1-2 days, and offer exceptional feedback on how the changes impact our callers. with answer aide our callers dont realize they reached an answering service and think they are dealing with our receptionist. we couldnt be any happier with our decision to switch to answer aide.

              Answer Aide Response

              10/05/2022

              Thank you for leaving us a review, and we are truly grateful that we can assist you and your company.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

              BBB Reports On

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