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Business Profile

Plumber

Ameri-Tech Plumbing, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just purchased an newly built home and I am experiencing issues with the hot water not lasting for more than about 15 minutes. This contractor and/or company is the one who did the work but does not want to honor the warranty. They were not only contacted by me many times but also by the builder REMOVEDand were told about the issue. They insisted that it was the water heater having issues and decided to replace the water heater not once but twice costing me huge amounts of water lost which I need to pay. The issue continues where we wont have long lasting hot water. It's a 50 gallon water heater meaning that it should last a long time not just about 15 minutes. The water heater was tested multiple times by many of Ameri-tech employees including REMOVEDthe owner himself. Not only that but it was tested by an electrician per their request and passed. I then spoke to a few plumbers to ask for their opinions and was told it sounds like its a bigger issue , issues like crossed lines or a bad valve. There were other issues also covered up by them. Issues that were shown to me by employee REMOVEDwith pictures showing timestamps and all. This is a newly built home and we shouldn't have this kind of issues. I have pictures , videos and text messages all showing and proving that REMOVEDhas lied in several occasions. I have the evidence and I am willing to pass a polygraph test as well to show that i'm being honest. REMOVEDhas since ignored all my messages and calls. He refuses to fix the issue even though its under warranty. They deserve to be looked into , this is uncalled for. Its unprofessional and totally not right. I looked into Ameri-tech as well and found other complains. This is not the proper way to operate a business and it should not be condone. After being told that they are not supposed to put up temperature on water heater as it could cause them legal issues REMOVEDhimself decided to do it so that it could " temporarily fix " the issue even though it didn't.

Ameri-Tech Plumbing, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.