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Business Profile

Data Processing Services

IVR Technology Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Processing Services.

Visit Website(407) 682-3022Write a Review

About

Overview

IVR Technology Group

6200 Metrowest Blvd STE 207

Orlando, FL 32835-7638

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BBB Accreditation & Rating

BBB Accreditation: None

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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About This Business

This company offers multiple Telecom solutions for businesses that include bundled and customized services. Accurate Routing, Robust reporting, Broadcasting and additional Customized Call Routing with SmartGeo(r), Voice Broadcast with AdeptCast, Click to Call with AdeptConnect, Call Tracking and Reporting, Digital Call Recording with CallReview, Call Center Solutions, Toll-Free and Vanity Numbers, Interactive Voice Response (IVR) and Interactive Marketing.

Years in Business: 34

Business Details

Local BBB:
BBB Serving Central Florida
BBB File Opened:
6/29/1992
Business Started:
5/5/1992
Business Started Locally:
5/5/1992
Date of New Ownership:
11/17/2014
Business Incorporated:
12/10/1991
Type of Entity:
Corporation
Alternate Names:
800 Adept, Inc.

Additional Contact Information

Principal Contacts
Michael Byrne, CEO
Customer Contacts
Wey Wey Wong, Vice President Business Developement & Marketing
Michael Byrne, CEO
Akash Desai, President
Chirag Desai, CFO
Fax numbers
Primary Fax: (407) 682-7244
Additional Phone Numbers
Other Phone: (800) 962-3378
Other Phone: (321) 277-4238

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Data Processing Services, Telephones

Frequently asked questions about IVR Technology Group

  • Is IVR Technology Group BBB Accredited?

    No, IVR Technology Group is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of IVR Technology Group?

    IVR Technology Group has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does IVR Technology Group have on BBB?

    IVR Technology Group has no complaints filed with BBB in the last 3 years.

  • How do I file a complaint against IVR Technology Group?

    You can file a complaint against IVR Technology Group on BBB.

  • Where is IVR Technology Group located?

    IVR Technology Group is located at 6200 Metrowest Blvd STE 207, Orlando, FL 32835-7638.

  • What does IVR Technology Group do?

    The BBB Business Profile for IVR Technology Group describes the business as follows: This company offers multiple Telecom solutions for businesses that include bundled and customized services. Business category: Data Processing Services.

  • How long has IVR Technology Group been in business?

    IVR Technology Group has been in business for 34 years, since 1992.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.