Reviews

Review Details

• Review fromChris C

  Date: 02/20/2023

  5 stars
  Gadget Pick Up was referred to me. I was extremely nervous never having sold anything before.They respond promptly, efficiently, communicate clearly and were extremely courteous. I have absolutely no hesitation using them or recommending them to anyone.I sold a brand new , never opened iPad, I won at work.Don't waste your time shopping around, these guys are fair and great!

• Review fromBert D

  Date: 02/20/2023

  5 stars
  The entire process was straightforward, and it went with no problems. The company paid the amount offered for my device in a timely fashion. I would consider selling other devices to them in the future.

• Review fromRicardo J E

  Date: 02/17/2023

  1 star

  Ricardo J E

  Date: 02/17/2023

  Such a bad experience. GadgetPickup should fix the questionnaire when people submit a trade-in to avoid bad reviews. GadgetPickupshould have a 1-2-3 section similar to PLEASE SELECT THE PHONE'S CARRIER, IS YOUR PHONE BLACKLISTED, ACTIVATION LOCKED or FINANCED? YES or NO instead of having to click on it tosee the information which can be easily overlooked. Battery capacity?? That question should be there too. Phone is flawless but if the battery is 94 percent, then phone is good not flawless. If the right questions are asked, people like me won't continue with the trade-in unless that's whatGadgetPickup islookingfor. Send the phone and then deal with the price reduction. Not cool.
  

  GadgetPickup dot com LLC

  Date: 02/18/2023

  Hello *****,
  Thank you for your feedback and we apologize for not being satisfied with our services.
  
  After a detailed review of your feedback, I can highlight several points:
  1) Regarding the condition of the battery: On our website, when selecting the condition, it is indicated what battery health percentage of the battery should be.
  2) Regarding the description for devices with bad ESN: We have a hint on the website when choosing a carrier, where this information is indicated.
  
  Thank you for your advice, we have already forwarded these comments to our development department for further review and improvement of our website and service.
  
  If you have any questions regarding our condition guidelines please contact us at **********************************

• Review fromJim T

  Date: 12/08/2022

  5 stars
  Excellent. I was a bit wary going in but they were as good as their word. Fast service and no hassles. Paid as promised. ??

• Review fromMike H

  Date: 10/27/2022

  5 stars
  Went smooth every time that I used them no worry at all.

• Review fromBryan F.

  Date: 07/12/2022

  5 stars
  I was a little skeptical, having never used this service before (or heard of it). I have to say, it was fantastic. I used them because the price they offered for my iPad was better than anyone else. I took a breath and shipped my iPad to them, frankly expecting to hear back that they were going to offer me half of what they said, or claiming that it was lost in the mail, or whatever. Nope. In a few short days after dropping it at UPS, I had money in my account. All of it. No fuss, no muss. I would absolutely use GadgetPickup again, especially since Apple just reduced their trade in values.