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Customer Review Ratings
Average of 146 Customer Reviews
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Review fromJoseph K
Date: 03/11/2023
5 starsFair and trustworthy experience, highly recommend for all of your gadget trade-in needs.Review fromScott S
Date: 03/08/2023
5 starsKudos are due to the team at Gadget Pickup. There was an issue with the device I was trading in - something that I was unaware of prior to mailing them the device - and their customer service rep was very helpful. He provided a thorough response to the problem, and in the process educated me. Overall, great experience and would definitely recommend them to friends and family. My thanks to ****.Review fromChad R
Date: 03/07/2023
5 starsGreat, quick and smooth transaction. Would definitely do business with them again.Review fromJustin O
Date: 03/01/2023
5 starsSold a last gen ****** that had barely been used. GP offered the best competitive price. They mailed the shipping label promptly and i received the money in my account a week after i mailed the device back. It was a huge risk just mailing a valuable away but they corresponded every step of the way. Completely legitimateReview fromMondraea C
Date: 02/25/2023
5 starsEasy, efficient and fair. My first choice if ever I have another gadget to sell.Review fromNicholas P
Date: 02/25/2023
5 starsSuper fast for having to mail them a phone. But definitely worth it as they paid twice the amount as any of the other options. It was an iPhone 12 that worked and the screen still functioned even though it was cracked.Review fromSydney D
Date: 02/25/2023
5 starsThis company is so amazing! Once I told them that I was in a rush, they inspected my order within an hour of getting it. Even though I did get an adjusted offer for less money, they were super friendly about providing proof of damage to the phone. They even were flexible with the offer and gave me a few extra dollars on top of the adjusted offer. I got payment on the same day that they got the order. The whole process was free and easy. It took 2 days to get paid after I shipped the item. I think this is the best company I have ever done business with!Review fromBrian G
Date: 02/24/2023
5 starsAmazing experience. Zero effort start to finish. If my life was this simple, efficient and valuable Id be able to tell ***** hes leaving money on the table.Review fromB. G.
Date: 02/23/2023
1 starB. G.
Date: 02/23/2023
Screwed me on my flawless Iphone 14 512GB! Gave me ****** Less than original offer, Phone was flawless as described, they flat out lied and said it had scratches! Any scratches on phone were caused by them!! I will never do business with them again! BEWARE!!!
GadgetPickup dot com LLC
Date: 02/27/2023
Hello ********,
Thank you for your feedback and we apologize for not being satisfied with our services.
After checking your order details it looks like that your order has been adjusted due to some scratches on the screen.
For orders submitted as being in "Flawless" condition, the device must be "with zero scratches, scuffs or other marks. **************".
Devices with scratches on the screen would fall under our "Good" condition category. All this information is specified on our website when choosing the condition of the device.We are very careful about our customer's devices because we understand that these devices are not our property, so the device could not have been damaged in our office. We also had the option of returning the device back for free in case the customer does not agree with our assessment.
If you have any questions regarding our condition guidelines please contact us at **********************************B. G.
Date: 03/07/2023
There was No scratches anywhere on this phone , GadgetPickup damaged my phone, then offered to return it ,if I was satisfied! Beware to whomever is reading this, or thinking about using gadgetpickup, they damgaged my phone,and then shorted me on my money.I will Never use this company again!! They lied and tried to play it off!!! Never again!!!Review fromAlex G
Date: 02/21/2023
5 starsGreat communication, super fast payment, very smooth transaction.Would definitely recommend.
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