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Business Profile

Association Management

Qualified Property Management, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Association Management.

Complaints

This profile includes complaints for Qualified Property Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Qualified Property Management, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 11 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/12/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      QPM is practicing selective enforcement on our home and at this point based on documents provided its seems to be discriminatory and manipulative practices to assess fees. May of 2022. We replaced SOD on the front Lawn. Due to an over growth of fungus the Sod shortly lost its life. We immediately hired ********* to treat the lawn. We were informed to refrain from replacing the sod for 4-7months to give treatment to work. We received a violation and a fine after providing proof of incident. We went ahead and replaced the sod again immediately after corresponding with **** via electronic communication. After replacing sod. Someone from the *** leader of the ************************ ************************ board called Code enforcement to report improper water use. In Hillsborough county daily water usage is allowed every day for 30 days and every other day for another 30 days after putting down new sod. After one week of daily watering per county regulation.11/1/2022 Code enforcement was called to fine us for improper water use. A week after code enforcement closed the file. Another complaint was launched 11/22/2022 on improper use of home. (Short term rental) As of now all requests from Code enforcement has been provided and closed. We are receiving another fine for failure to provide a lease. As owners of the home. A lease is not required. Fees were assessed. Four months has passed and we still have not received access to portal to pay dues review meeting notes etc. No one at QFM ***** **** who are our reps for Enclave at Rambling respond to emails or calls. The fax number on file is busy all day long. To make another attempt in communicating to QPM via certified mail. On 12/5/2022. Still no response. 12/11/2022 still no contact. To whomever at QPM reading this. Be fair, ethical and lawful. If we had access to our portal we would have been able to remediate 100%. You are intentionally restricting us from accessing our portal so you can assess unwarranted fees.

      Business Response

      Date: 02/08/2023

      QPM is hired by the ***** of ********* of the Association to enforce the existing, filed Covenants and Restrictions of the Association.

       

      Neither **** nor **** are representatives of the account, *************************** is the assigned LCAM and conducts Monthly inspections of the community and denotes violations of the governing documents. Letters are issued in accordance with the Association's existing violation policy and governing documents. 

      QPM does not selectively enforce nor decide what is or isn't a violation of the community, as that is decided by the Association's governing documents.

       

      This should not be a valid complaint lodged against QPM.

    Qualified Property Management, Inc. is NOT a BBB Accredited Business.

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