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Business Profile

Payment Processing Services

Commas

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Reviews

Customer Review Ratings

2.19

Average of 43 Customer Reviews

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Review Details

  • VAnext s

    Date: 09/25/2026

    SCAM!!! As soon as I paid $67 my bank sent a text regarding fraud??. I put a freeze on it, & changed my password??

  • Thomas P

    Date: 09/09/2026

    REMOVEDwas very helpful and cares about seeing you succeed

  • Kimberly A

    Date: 09/03/2026

    I just paid ninety nine dollars for a program. I have no access to nobody's called me. The number I was able to call said they couldn't verify my account. I am more than unhappy about this. And I really think this is a scam.

    Commas

    Date: 09/23/2026

    Hi REMOVED,

    We were able to locate the transaction in question and have gone ahead and issued the refund right away. You should see the refund reflected back to your account shortly, depending on your banks processing time.

    If you have any questions or need anything else, you can always reach our support team directly at REMOVEDand well be happy to help.

    If you feel we were able to resolve the issue for you, wed really appreciate it if you would consider revisiting your review to reflect your updated experience with us.

    Thank you!

  • Alexandra R

    Date: 08/25/2026

    Prepaid for one lead. Commas has taken unauthorized money out of my account. Refuses to return such monies. Filed with my bank as it is stolen. Commas Formaly known as FanBasis.

  • Nyoki M

    Date: 08/25/2026

    I love all of the creation tools that Commas provides for my business. However, the best part about their service is their customer service when I have a question with my account. Thank you Orlando Mouton for explaining what was happening with my account and guiding to the solution. 

  • ROBERT W

    Date: 08/25/2026

    I encountered a scam company that advertised their services on REMOVED. I saw their ad on June 11, 2026. A man named REMOVEDclaimed you only needed to pay $67.00 to get started, which turned out to be a lie. After I paid the initial $67.00, they asked for more money. I decided not to proceed any further and requested a refund. I never received a response, so I filed a complaint. Their reply stated that I had been refunded, but that was also a lie. This company is a scam. The compliants where coming in with Fanbasis so they changed their name to Commas.

  • Benjamin W

    Date: 08/24/2026

    How to issue with a company who use fan base/Commas to process my transaction. Things went South and a company refused to give me a refund, but I presented everything to fan basis and they refunded it the entire thing and did it right by the customer. Guys were awesome!

  • Jovan D

    Date: 08/24/2026

    One of the top cutting edge companies for hosting digital products and building an online business. REMOVEDto have great clients support from REMOVED!

  • LuminousLucas C

    Date: 08/19/2026

    They charged my account when my account did not have sufficient funds and they did not want to refund or stop the unauthorized payment. The customer service was not helpful. Kind of shady and not a company I would trust. Do not sign a loan with them, avoid them.

  • Mark E

    Date: 08/17/2026

    I sent them a message that a fraudulent passport service company is using them to charge my account. They sent me a message to reach out to go REMOVEDand no one responds. Commas is associated with scammers. Someone needs to investigate this company and why they are allowing this to happen

Commas is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.