Reviews

Review Details

• Review fromDanielle F

  Date: 06/05/2025

  1 star
  The company is charging me for a monthly subscription that I did not agree to. Theyve charged me three times and are telling me they cannot refund me. I purchased a cream from them and all of a sudden started to have recurring fees out of my account. When I wrote the company, they told me that it was in fine print upon checkout that I was agreeing to a subscription service, which I have no email Showing any of that information. Do not buy anything from this company!

  medilisk.com

  Date: 09/11/2025

  Hello ********,
  
  Were truly sorry for the frustration and confusion this has caused you. After reviewing your concern, it looks like the charges were connected to the membership option that was included at checkout. We completely understand how this may not have been clear and we want to make things right.
  
  Please know that the membership has already been canceled to prevent any future charges. To ensure we resolve this fully, weve also reached out to you via email. If you could kindly reply to that message, well work with you directly to settle this as quickly as possible.
  
  Your feedback is important to us, and well do our best to improve transparency moving forward.

   

  Medilisk Team

• Review fromJOE T

  Date: 05/28/2025

  1 star
  I ORDERED SOME HEARING SPRAY ****** ON 4/1/2025 FOR ***** IT DID NOT WORK, BUT I DID NOT SUBSCRIBE TO ANY SUBSCRIPTION. THEY ARE CHARGING ME ON MY ******** EXPRESS CARD ENDING IN 1003 FOR *** ******. IT IS A CHARGE OF $29.95 ON 5/21/25 FOR SUBSCRIPTION THAT I WANT REFUNDED IT IS FRAUDULENT CHARGE. YOU CAN NOT GET ANYONE ON PHONE TO DISCUSS TO GET THIS TAKEN OFF.

  medilisk.com

  Date: 09/11/2025

  Hello ***,

  Were very sorry to hear about the frustration this has caused you, ***. After reviewing your order, the $29.95 charge you mentioned is connected to the membership that was included during checkout. We understand this may not have been fully clear at the time, and we sincerely apologize for the confusion.
  
  Please rest assured, weve already reached out via email to assist you in resolving this. We can cancel the membership immediately to stop any further charges, and were more than willing to help you further.
  
  Kindly reply to our email at your earliest convenience so we can move forward and make this right for you.

  Medilisk Team

• Review fromMark D

  Date: 05/07/2025

  1 star
  
  
  The spray does not work and they keep charging me &29.95 every month I didn’t sign up for no subscription service or anything I can’t get through to them on the phone to discuss this

  medilisk.com

  Date: 09/11/2025

  Hello ****,

  Were truly sorry for the frustration this has caused. The $29.95 charge you mentioned is for the membership that was included with your order at checkout. We understand that this may not have been clear, and we sincerely apologize for the confusion.
  
  Please rest assured that we have already reached out to you via email to help resolve this matter. We can cancel the membership right away to prevent further charges, and were more than willing to assist you further.
  
  Kindly respond to our email so we can move forward and get this resolved for you as quickly as possible.

   

  Medilisk Team

• Review fromVicki S

  Date: 05/04/2025

  1 star
  Intentional ******! I ordered the (ineffective) ear spray and have since been chaged $29.95 a month which i never agreed to. The total amount taken is 4 X 29.95 = 119.68. I regard this as stealing and I want a full refund now.

  medilisk.com

  Date: 09/11/2025

  Hello *****,

  Were very sorry to hear about your experience and completely understand your frustration. The $29.95 charges you mentioned are for the membership that was automatically included with your order at checkout.

  
  To make this right, weve already reached out to you via email to assist with cancelling the membership. Please reply to our email so we can move forward quickly and resolve this matter to your satisfaction.

   

  Medilisk Team

• Review fromEdward B

  Date: 04/18/2025

  1 star
  Spray does not help, they keep charging my credit card. Emailed them to stop.

  medilisk.com

  Date: 09/11/2025

  Hello ******,

  Were truly sorry to hear about your experience. The recurring charges you mentioned are for the membership that was included in your order. We completely understand your concern and want to assure you that weve already reached out to you via email to help cancel the membership and resolve this issue. Please kindly reply to our email so we can finalize this for you and make sure everything is taken care of properly.

   

  Medilisk Team

• Review fromOleh M

  Date: 04/18/2025

  1 star
  I didn't want to receive any subscription from you, but you gave it to me, and also took money from me for it, is this some kind of joke? I want to cancel all subscriptions and get my money back.

  medilisk.com

  Date: 09/14/2025

  Hello Oleh,

  Were very sorry for the misunderstanding and the frustration this situation has caused you. Please rest assured that **** already canceled the subscription tied to your order so you wont receive any further charges. Regarding the payments that were already taken, wed be happy to assist you with this. Please reply to our email so we can move forward quickly and resolve this matter to your satisfaction.

  
  We truly appreciate your patience and cooperation, and well do our best to make this right.

   

  Medilisk Team

• Review fromDennis L

  Date: 03/24/2025

  1 star
  The business sold a product and I cannot get in touch with them by phone of email. They charged me for more than I was told.

  medilisk.com

  Date: 09/14/2025

  Hello ******,

   

  We appreciate your honest feedback! Were truly sorry for the trouble youve experienced. Please know that our phone support is available from Monday to Wednesday, and we also sent you an email regarding your concern so we can assist you directly.
  
  As for the charges, they are connected to the membership program included with your order. That said, we understand the confusion this may have caused, and were more than willing to work with you to get this resolved to your satisfaction. Kindly check your email and reply at your convenience so we can assist you further.
  
  Medilisk Team

• Review fromDaryl L

  Date: 03/23/2025

  1 star
  They promised refunds for a product they never delivered. Not only that, they repeatedly charged us so we had to cancel our credit card! Almost a month and no response!

  medilisk.com

  Date: 09/14/2025

  Hello *****,

  We sincerely apologize for the frustration this has caused. At the moment, we are unable to locate any order under your information. To assist you further, could you please provide us with your order number or any details related to your purchase?
  
  For faster assistance, you may also reach out to us directly at ******************************** Once we have your details, well be more than happy to look into your concern and work toward resolving this matter.

   

  Medilisk Team

• Review fromJames C

  Date: 03/15/2025

  1 star
  
  
  The company advertises a money back guarantee for their "lung cleanse" spray. It soon became apparent that their product was useless and had no effect whatsoever on the lungs or better breathing. When I tried to begin the steps of obtaining a refund, there was one roadblock after another and it became clear they were stonewalling me. First, despite their website touting a Miami, Florida address and using pictures of American medical professionals, they are actually a Chinese based company. When you try to reach someone at their posted number the phone just rings and rings, and no one ever picks up the phone. They did respond to an email and said that I could only obtain a partial refund, contrary to the advertisements. I would need to mail back the product, but they would never give me an address. When pressed, they said I would need to mail the product to China. Run, don't walk from this company and their products. Everyone burned by this company should file a complaint with the Federal Trade Commission and the Florida Attorney Generals office. If I had the time and money, I would have their liquid tested in a lab to determine what is actually in their products.
  

  medilisk.com

  Date: 09/14/2025

  Hello ***,

   

  Were very sorry to hear about your experience and appreciate you taking the time to share your concern with us. We understand how frustrating this must have been for you, and we want to clarify a few things to help resolve this matter.
  
  Our products do come with a money-back guarantee, and we take these concerns seriously. Weve already reached out to you via email regarding your request, and we are willing to provide you with a resolution. If youre open to it, we can arrange either a refund or a reshipment for your order.
  
  Please kindly reply to our email so we can assist you further and make sure this issue is settled to your satisfaction. We truly value your feedback and are committed to resolving this for you.

   

  Medilisk Team

• Review fromMaricor H

  Date: 03/07/2025

  1 star
  If I could give less than one star I would. I ordered their product for tinnitus. I accidentally ordered the promotional items. As soon as I realized I emailed them to cancel that promotional items. **** said that I can return that promotion item within 90 days with no problem. With trust I said ok.Product took awhile to deliver. When I received the product the return address is *************** the same state where I am. The product manufacturing date is so close to the date I received the packaged. Another red flag because they need testings to make sure product meets the standard operating producers. Product is manufactured in *****. If this came from ***** with the manufacturing date too close to received date it only means no testing done? Red flag.When I decided to return the promotion item through email I was told that I have to ship the product to *****, shipping fee is on me before they can refund the money. They offer discounts if I keep the product. But if it is not effective why would I keep it? As they have a 90 day return policy if not satisfied with their ********** their ad there is no telling of shipping return product to *****. I cannot return locally due to environmental reasons that they only received the return if ship to their China company. It doesnt make sense. No mention of product coming from *****. In my desperation to get relief from my tinnitus, I trusted the company.

  medilisk.com

  Date: 09/16/2025

  Hello *******,

  Were very sorry to hear about your experience and the frustration it has caused. We truly value your trust and want to help make this right. We understand your concern regarding the return process, and wed like to clarify that our products are covered by a 90-day return policy.
  
  To resolve this for you, we can offer a refund or arrange a reshipment depending on what works best for you. Weve also reached out to you via email for clarification on your order so we can assist you directly and make sure the return or refund process goes as smoothly as possible.

  
  We sincerely apologize for the confusion and inconvenience and hope we can work together to resolve this to your satisfaction.

   

  Medilisk Team

  medilisk.com

  Date: 09/16/2025

  Hello *******,

  Were very sorry to hear about your experience and the frustration it has caused. We truly value your trust and want to help make this right. We understand your concern regarding the return process, and wed like to clarify that our products are covered by a 90-day return policy.
  
  To resolve this for you, we can offer a refund or arrange a reshipment depending on what works best for you. Weve also reached out to you via email for clarification on your order so we can assist you directly and make sure the return or refund process goes as smoothly as possible.

  
  We sincerely apologize for the confusion and inconvenience and hope we can work together to resolve this to your satisfaction.

   

  Medilisk Team