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Business Profile

Online Retailer

medilisk.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.26/5 stars

Average of 77 Customer Reviews

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Review Details

  • Review fromAndrea H

    Date: 09/05/2025

    1 star
    I ordered some product from them and now all of a sudden I have a charge on my card for Medi Health Rewards subscription for $29.95. I did NOT authorize this. The phone number that is on the charge is always busy. I just want this subscription cancelled and my money refunded!

    medilisk.com

    Date: 09/07/2025

    Hello ******,


    Were very sorry for the confusion regarding the charge. It appears that the membership was included during your order. To help resolve this quickly, weve sent you an email with instructions on how to cancel the subscription and process a refund. Please check your inbox and respond so we can assist you further.



    Medilisk Team

  • Review fromLani S

    Date: 09/04/2025

    1 star
    I ordered 1 tube of cream (personal) and was immediately charged $61 so I attempted to cancel, notified my bank because there were 2 separate companies, one for $42 and another for $19. My bank is so suspicious that they are sending me a new credit card. I have proof that I have canceled several times but they insist on ignoring me and it appears they are intent on sending me 1 tube with almost $10 shipping and over $3 handling. They are definitely crooked! Don't buy anything from this company! Caveat Emptor

    medilisk.com

    Date: 09/07/2025

    Hello ****,

    Were very sorry for the frustration this situation has caused. We want to make this right and are fully willing to work with you to resolve the issue. Weve reached out to you via email for clarification and to assist in resolving this matter as quickly as possible.

    Medilisk Team

    medilisk.com

    Date: 09/07/2025

    Hello ****,

    Were very sorry for the frustration this situation has caused. We want to make this right and are fully willing to work with you to resolve the issue. Weve reached out to you via email for clarification and to assist in resolving this matter as quickly as possible.

    Medilisk Team

  • Review fromWilliam B

    Date: 08/07/2025

    3 stars
    BUYERS BEWARE!! Medilisk are no more than crooks. I disputed the charges to my credit card company and the crooks at Medilisk responded back to them, the charges were for a subscription. I did made a one time purchase and Medilisk charged my card 4 more times and I did not receive anything for these additional charges. Ive called and left my name and number and highly doubt Ill get a response, based on my review of their ******** page.

    medilisk.com

    Date: 09/07/2025

    Hello *******,

    We understand your frustration and are very sorry for the experience. It appears that the additional charges were related to the membership that was included during your order. To clarify and resolve this issue, weve sent you an emailplease respond with your order details so we can assist you promptly.

    Medilisk Team

  • Review fromMary R

    Date: 08/05/2025

    1 star
    I ordered a Quit Stick and was charged $42.91. This company has continued to charge $29.95 to my debit card monthly. I did not authorize this company to continue to charge my card nor have I received anything since the quit stick. This is fraud.

    medilisk.com

    Date: 09/09/2025

    Hello ****,

    We appreciate your honest feedback! We understand your concern and want to clarify that the $29.95 charge is for the membership that was included with your order. Weve already reached out to you via email to assist in resolving this matter. We can cancel the membership immediately and work with you to make things right.

    Were looking forward to your response and sincerely hope to resolve this issue together.


    Medilisk Team

  • Review fromRob M

    Date: 07/08/2025

    1 star
    I ordered hemorrhoid cream a week and half ago and have not received my product. It has taken so long, now I no longer need it. Every time I call, there is no one to answer the phone. I have left a voicemail and email with no response after several days.

    medilisk.com

    Date: 09/09/2025

    Hello ***,

    Were happy to help with your concern! We would like to inform you that your order was delivered on July 11, 2025, by *********** courier. If there is any confusion regarding your order, please reply to our email so we can assist you further and ensure everything is resolved to your satisfaction.

    Medilisk Team

  • Review fromDeb S

    Date: 06/22/2025

    1 star
    I purchased a product called Tinnitus Relief Spray from this company. On their website, they state RESULTS IN 90 DAYS Or Your Money Back if not Completely Satisfied. I used the product for 23 days and not only did I not get the expected results, but the product actually decreased my hearing ability making it seem like there was cotton in my ears. Besides the 90 Day Guarantee, they also have a ***************************************************************************************** *****, unused, and in original packaging. It also suggests the customer use trackable shipping in case it gets lost in transit.I contacted the company, MediLisk, because the information was confusing and I wanted clarification. I told them I was not satisfied with the product and expected they would honour their guarantee. They seemed to ignore my request to have them honour the guarantee and started talking about sending the product back for a refund. When I asked for return info before I made a decision, they offered me a 30% refund and I could keep the product. I said I was not satisfied with the product and wanted them to live up to their 90 Day Guarantee. They still kept on about doing a return for refund. I brought up the fact that their website was misleading and using false advertising practices. I said it seemed like a ****. They then offered me a 50% refund but still won't honour their 90 Day Guarantee.I would avoid this company. They are dishonest.

    medilisk.com

    Date: 09/09/2025

    Hello Deb,

    Were truly sorry to hear about your experience and the confusion this has caused. We completely understand how frustrating it must feel when the expectations set by the guarantee dont seem to match the support youve received. Please know that your concern has been received and we take it very seriously.

    Our goal is always to ensure our customers feel supported and confident in their purchase, and wed like the opportunity to make this right for you. Well carefully review your case regarding the 90-Day Guarantee and work with you toward a resolution that reflects our commitment to your satisfaction.

    We would like to resolve this issue with you!

    Medilisk Team

  • Review fromTheresa G

    Date: 06/17/2025

    1 star
    I only ordered 1 bottle of lung spray. Next thing you know I'm being charged every month for a rewards fee. I canceled my debit card and they still got my bank account and took money out. This is a scam. Try calling them to see what's going on. Never can get an answer. I tried for 2 wks. How did they get my account number?

    medilisk.com

    Date: 09/09/2025

    Hello *******,

    Were very sorry to hear about your experience and the concern this has caused. Upon checking, the additional charges you mentioned are for the Medi Health Rewards membership, which may have been added to your order during checkout. Please be assured that this is not a scam, and we can help resolve this issue for you.


    Weve already reached out to you via email with instructions to cancel the membership. Kindly reply to our email at your earliest convenience so we can make sure this is fully resolved to your satisfaction.

     

    Medilisk Team

  • Review fromBonnie R

    Date: 06/10/2025

    1 star
    I ordered a medicine but did not ask for a subscription to their services. I will have to cancel my card to get rid of them. Beware…they are definitely ********!

    medilisk.com

    Date: 09/09/2025

    Hello ******,

    Were very sorry for the frustration this situation has caused. Please know that the subscription you mentioned is part of the ******************* membership, which may have been included at checkout, and we do not enroll anyone without their consent.


    We want to help you resolve this as quickly as possible. Weve reached out via email so we can assist with canceling the membership. Kindly reply to our email, and well make sure this is sorted for you.

     

    Medilisk Team

  • Review fromDanielle F

    Date: 06/05/2025

    1 star
    The company is charging me for a monthly subscription that I did not agree to. Theyve charged me three times and are telling me they cannot refund me. I purchased a cream from them and all of a sudden started to have recurring fees out of my account. When I wrote the company, they told me that it was in fine print upon checkout that I was agreeing to a subscription service, which I have no email Showing any of that information. Do not buy anything from this company!

    medilisk.com

    Date: 09/11/2025

    Hello ********,

    Were truly sorry for the frustration and confusion this has caused you. After reviewing your concern, it looks like the charges were connected to the membership option that was included at checkout. We completely understand how this may not have been clear and we want to make things right.

    Please know that the membership has already been canceled to prevent any future charges. To ensure we resolve this fully, weve also reached out to you via email. If you could kindly reply to that message, well work with you directly to settle this as quickly as possible.

    Your feedback is important to us, and well do our best to improve transparency moving forward.

     

    Medilisk Team

  • Review fromJOE T

    Date: 05/28/2025

    1 star
    I ORDERED SOME HEARING SPRAY ****** ON 4/1/2025 FOR ***** IT DID NOT WORK, BUT I DID NOT SUBSCRIBE TO ANY SUBSCRIPTION. THEY ARE CHARGING ME ON MY ******** EXPRESS CARD ENDING IN 1003 FOR *** ******. IT IS A CHARGE OF $29.95 ON 5/21/25 FOR SUBSCRIPTION THAT I WANT REFUNDED IT IS FRAUDULENT CHARGE. YOU CAN NOT GET ANYONE ON PHONE TO DISCUSS TO GET THIS TAKEN OFF.

    medilisk.com

    Date: 09/11/2025

    Hello ***,

    Were very sorry to hear about the frustration this has caused you, ***. After reviewing your order, the $29.95 charge you mentioned is connected to the membership that was included during checkout. We understand this may not have been fully clear at the time, and we sincerely apologize for the confusion.

    Please rest assured, weve already reached out via email to assist you in resolving this. We can cancel the membership immediately to stop any further charges, and were more than willing to help you further.

    Kindly reply to our email at your earliest convenience so we can move forward and make this right for you.

    Medilisk Team

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