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Business Profile

Online Retailer

medilisk.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.26/5 stars

Average of 77 Customer Reviews

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Review Details

  • Review fromBeth L

    Date: 11/19/2025

    1 star
    Beware of unauthorized recurring $29.95/month Medilisk Health Rewards Membership Fees.Avoid this vendor! I purchased (2) Vision Enhance Roller MediLisk with the hope that it would correct some vision problem I was experiencing. It did not work for me. My intention was not to reorder - not seek a refund.Instead I am being charged that membership fee with no ability to cancel.

    medilisk.com

    Date: 11/21/2025

    Hello,

    We noticed and truly appreciate your honest review on BBB, and we want to make this right for you! The charges you received were for the membership that was included with your order. To resolve this, we can cancel the membership for you right away.

    If youd be open to removing your review, wed be more than happy to offer you either a refund for your membership, a special discount or a replacement of any item from our store

    Were looking forward to your response and sincerely hope to resolve this issue together.

  • Review fromMartin M

    Date: 11/19/2025

    1 star
    I made a purchase on 2/16/25 and I was just informed that we are still getting billed every month for *****. ******* other reviews I also was not signing up for a club membership. This is unethical at best and not right, is there a way to get my money back?

    medilisk.com

    Date: 11/21/2025

    Hello,

    We noticed and truly appreciate your honest review on BBB, and we want to make this right for you! The charges you received were for the membership that was included with your order. To resolve this, we can cancel the membership for you right away.

    If youd be open to removing your review, wed be more than happy to offer you either a refund for your membership, a special discount or a replacement of any item from our store

    Were looking forward to your response and sincerely hope to resolve this issue together.

  • Review fromBeverly R

    Date: 11/17/2025

    1 star
    Ordered ear spray back in September or October. Now suddenly getting a $29.95 monthly fee for I don't know what. Cannot reach out to anyone as the one number rings busy all of the time. Very unethical business. We would like this resolved. My credit card company said I had to wait for the pending transaction to post and then I can dispute it through them. I tried logging into the midilisk account but they say my email is not listed. I only use one email.

    medilisk.com

    Date: 11/19/2025

    Hello,


    We noticed and truly appreciate your honest review on BBB, and we want to make this right for you! The charges you received were for the membership that was included with your order. To resolve this, we can cancel the membership for you right away.
    If youd be open to removing your review, wed be more than happy to offer you either a refund for your membership, a special discount or a replacement of any item from our store

    Were looking forward to your response and sincerely hope to resolve this issue together.

  • Review fromRecy P

    Date: 10/29/2025

    1 star
    Same as the other reviews. I ordered a product from them and now all of a sudden I have a charge on my card for Medi Health Rewards subscription for $29.95. I did NOT authorize this; I made sure at the time I ordered that the subscription box was unchecked. They will not refund my money so I called my credit card company and they had the audacity to refuse the credit card's charge reversal by alleging that I had signed up for a monthly charge. They have been charging my account for 6 months now!

    medilisk.com

    Date: 10/31/2025

    Hello,

    We noticed and truly appreciate your honest review on BBB, and we want to make this right for you! The charges you received were for the membership that was included with your order. To resolve this, we can cancel the membership for you right away.

    If youd be open to removing your review, wed be more than happy to offer you either a refund for your membership, a special discount or a replacement of any item from our store

    Were looking forward to your response and sincerely hope to resolve this issue together.

  • Review fromPam C

    Date: 10/27/2025

    1 star
    Ordered ear spray awhile back and suddenly getting a $29.95 monthly fee for rewards program we didn't sign up for. Cannot reach out to anyone as one number rings busy and the other number is no longer in service. Very unethical business. We would like this resolved - Did send an email with name, email address and transaction Number thru ******.

    medilisk.com

    Date: 10/28/2025

    Hello,

    We noticed and truly appreciate your honest review on BBB, and we want to make this right for you! The charges you received were for the membership that was included with your order. To resolve this, we can cancel the membership for you right away.

    If youd be open to removing your review, wed be more than happy to offer you either a refund for your membership, a special discount or a replacement of any item from our store

    Were looking forward to your response and sincerely hope to resolve this issue together.


  • Review fromHarry E

    Date: 10/18/2025

    1 star
    I have made an order on Oct. 04 ************************************************ I have made contact with them a number of times about my order and they it will take 3 to 5 days for delivery that has been over 10 days and it the same reply that I get from them
  • Review fromVeronica T

    Date: 10/06/2025

    1 star
    I ordered an ear spray for tinnitus. What I didnt sign up for is the monthly membership charge I receive each month. There is absolutely no customer service.
  • Review fromAlan Z

    Date: 09/22/2025

    1 star
    Same as the other review. I ordered some product from them and now all of a sudden I have a charge on my card for Medi Health Rewards subscription for $29.95. I did NOT authorize this. The phone number that is on the charge is always busy. I just want this subscription cancelled and my money refunded!

    medilisk.com

    Date: 09/24/2025

    Hello ****,

     

    Thank you for bringing this to our attention, and we're truly sorry to hear about your experience.

    We've tried locating your order in our system, but unfortunately, we weren't able to find a match. To help us investigate and resolve this for you, could you please provide the following details:

    Full name used for the order
    Email address used during checkout
    Order number (if available)


    Once we receive this information, well do our best to assist you promptly and fairly. You can also reach us directly at ******************************* or through our phone support.
    Looking forward to your response so we can get this sorted for you!

     

    Medilisk Team

    medilisk.com

    Date: 09/24/2025

    Hello ****,

     

    Thank you for bringing this to our attention, and we're truly sorry to hear about your experience.

    We've tried locating your order in our system, but unfortunately, we weren't able to find a match. To help us investigate and resolve this for you, could you please provide the following details:

    Full name used for the order
    Email address used during checkout
    Order number (if available)


    Once we receive this information, well do our best to assist you promptly and fairly. You can also reach us directly at ******************************* or through our phone support.
    Looking forward to your response so we can get this sorted for you!

     

    Medilisk Team

  • Review fromWilliam G

    Date: 09/18/2025

    1 star
    I made a purchase from medilisk and am now getting a renewal fee for ***** for prime commerce that I did not sign up for.The product doesnt work and now Im being charged ***** per month for it.

    medilisk.com

    Date: 09/19/2025

    Hello *******,

    Were very sorry to hear about your experience. We at Medilisk never want this to happen to our customers. Weve already reached out to you via email to sort things out and ensure this issue is fully resolved.

    Medilisk Team
  • Review fromRichard B

    Date: 09/13/2025

    1 star
    I ordered a cream from them and now all of a sudden I have a charge on my card for Medi Health Rewards subscription for $29.95. I did NOT authorize this. The phone number that is on the charge is always busy. I just want this subscription cancelled and my money refunded!

    medilisk.com

    Date: 09/15/2025

    Hello,

    Were very sorry for the misunderstanding and the frustration this situation has caused you. Please rest assured that **** already canceled the subscription tied to your order so you wont receive any further charges. If youd like to move forward, we kindly ask you to consider deleting your review once the refund is processed this helps show that both sides are working together to resolve the issue fairly.


    We truly appreciate your patience and cooperation, and well do our best to make this right.

    Medilisk Team

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