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Business Profile

Online Retailer

medilisk.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.28/5 stars

Average of 71 Customer Reviews

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Review Details

  • Review fromVeronica T

    Date: 10/06/2025

    1 star
    I ordered an ear spray for tinnitus. What I didnt sign up for is the monthly membership charge I receive each month. There is absolutely no customer service.
  • Review fromAlan Z

    Date: 09/22/2025

    1 star
    Same as the other review. I ordered some product from them and now all of a sudden I have a charge on my card for Medi Health Rewards subscription for $29.95. I did NOT authorize this. The phone number that is on the charge is always busy. I just want this subscription cancelled and my money refunded!

    medilisk.com

    Date: 09/24/2025

    Hello ****,

     

    Thank you for bringing this to our attention, and we're truly sorry to hear about your experience.

    We've tried locating your order in our system, but unfortunately, we weren't able to find a match. To help us investigate and resolve this for you, could you please provide the following details:

    Full name used for the order
    Email address used during checkout
    Order number (if available)


    Once we receive this information, well do our best to assist you promptly and fairly. You can also reach us directly at ******************************* or through our phone support.
    Looking forward to your response so we can get this sorted for you!

     

    Medilisk Team

    medilisk.com

    Date: 09/24/2025

    Hello ****,

     

    Thank you for bringing this to our attention, and we're truly sorry to hear about your experience.

    We've tried locating your order in our system, but unfortunately, we weren't able to find a match. To help us investigate and resolve this for you, could you please provide the following details:

    Full name used for the order
    Email address used during checkout
    Order number (if available)


    Once we receive this information, well do our best to assist you promptly and fairly. You can also reach us directly at ******************************* or through our phone support.
    Looking forward to your response so we can get this sorted for you!

     

    Medilisk Team

  • Review fromWilliam G

    Date: 09/18/2025

    1 star
    I made a purchase from medilisk and am now getting a renewal fee for ***** for prime commerce that I did not sign up for.The product doesnt work and now Im being charged ***** per month for it.

    medilisk.com

    Date: 09/19/2025

    Hello *******,

    Were very sorry to hear about your experience. We at Medilisk never want this to happen to our customers. Weve already reached out to you via email to sort things out and ensure this issue is fully resolved.

    Medilisk Team
  • Review fromRichard B

    Date: 09/13/2025

    1 star
    I ordered a cream from them and now all of a sudden I have a charge on my card for Medi Health Rewards subscription for $29.95. I did NOT authorize this. The phone number that is on the charge is always busy. I just want this subscription cancelled and my money refunded!

    medilisk.com

    Date: 09/15/2025

    Hello,

    Were very sorry for the misunderstanding and the frustration this situation has caused you. Please rest assured that **** already canceled the subscription tied to your order so you wont receive any further charges. If youd like to move forward, we kindly ask you to consider deleting your review once the refund is processed this helps show that both sides are working together to resolve the issue fairly.


    We truly appreciate your patience and cooperation, and well do our best to make this right.

    Medilisk Team

  • Review fromAndrea H

    Date: 09/05/2025

    1 star
    I ordered some product from them and now all of a sudden I have a charge on my card for Medi Health Rewards subscription for $29.95. I did NOT authorize this. The phone number that is on the charge is always busy. I just want this subscription cancelled and my money refunded!

    medilisk.com

    Date: 09/07/2025

    Hello ******,


    Were very sorry for the confusion regarding the charge. It appears that the membership was included during your order. To help resolve this quickly, weve sent you an email with instructions on how to cancel the subscription and process a refund. Please check your inbox and respond so we can assist you further.



    Medilisk Team

  • Review fromLani S

    Date: 09/04/2025

    1 star
    I ordered 1 tube of cream (personal) and was immediately charged $61 so I attempted to cancel, notified my bank because there were 2 separate companies, one for $42 and another for $19. My bank is so suspicious that they are sending me a new credit card. I have proof that I have canceled several times but they insist on ignoring me and it appears they are intent on sending me 1 tube with almost $10 shipping and over $3 handling. They are definitely crooked! Don't buy anything from this company! Caveat Emptor

    medilisk.com

    Date: 09/07/2025

    Hello ****,

    Were very sorry for the frustration this situation has caused. We want to make this right and are fully willing to work with you to resolve the issue. Weve reached out to you via email for clarification and to assist in resolving this matter as quickly as possible.

    Medilisk Team

    medilisk.com

    Date: 09/07/2025

    Hello ****,

    Were very sorry for the frustration this situation has caused. We want to make this right and are fully willing to work with you to resolve the issue. Weve reached out to you via email for clarification and to assist in resolving this matter as quickly as possible.

    Medilisk Team

  • Review fromWilliam B

    Date: 08/07/2025

    3 stars
    BUYERS BEWARE!! Medilisk are no more than crooks. I disputed the charges to my credit card company and the crooks at Medilisk responded back to them, the charges were for a subscription. I did made a one time purchase and Medilisk charged my card 4 more times and I did not receive anything for these additional charges. Ive called and left my name and number and highly doubt Ill get a response, based on my review of their ******** page.

    medilisk.com

    Date: 09/07/2025

    Hello *******,

    We understand your frustration and are very sorry for the experience. It appears that the additional charges were related to the membership that was included during your order. To clarify and resolve this issue, weve sent you an emailplease respond with your order details so we can assist you promptly.

    Medilisk Team

  • Review fromMary R

    Date: 08/05/2025

    1 star
    I ordered a Quit Stick and was charged $42.91. This company has continued to charge $29.95 to my debit card monthly. I did not authorize this company to continue to charge my card nor have I received anything since the quit stick. This is fraud.

    medilisk.com

    Date: 09/09/2025

    Hello ****,

    We appreciate your honest feedback! We understand your concern and want to clarify that the $29.95 charge is for the membership that was included with your order. Weve already reached out to you via email to assist in resolving this matter. We can cancel the membership immediately and work with you to make things right.

    Were looking forward to your response and sincerely hope to resolve this issue together.


    Medilisk Team

  • Review fromRob M

    Date: 07/08/2025

    1 star
    I ordered hemorrhoid cream a week and half ago and have not received my product. It has taken so long, now I no longer need it. Every time I call, there is no one to answer the phone. I have left a voicemail and email with no response after several days.

    medilisk.com

    Date: 09/09/2025

    Hello ***,

    Were happy to help with your concern! We would like to inform you that your order was delivered on July 11, 2025, by *********** courier. If there is any confusion regarding your order, please reply to our email so we can assist you further and ensure everything is resolved to your satisfaction.

    Medilisk Team

  • Review fromDeb S

    Date: 06/22/2025

    1 star
    I purchased a product called Tinnitus Relief Spray from this company. On their website, they state RESULTS IN 90 DAYS Or Your Money Back if not Completely Satisfied. I used the product for 23 days and not only did I not get the expected results, but the product actually decreased my hearing ability making it seem like there was cotton in my ears. Besides the 90 Day Guarantee, they also have a ***************************************************************************************** *****, unused, and in original packaging. It also suggests the customer use trackable shipping in case it gets lost in transit.I contacted the company, MediLisk, because the information was confusing and I wanted clarification. I told them I was not satisfied with the product and expected they would honour their guarantee. They seemed to ignore my request to have them honour the guarantee and started talking about sending the product back for a refund. When I asked for return info before I made a decision, they offered me a 30% refund and I could keep the product. I said I was not satisfied with the product and wanted them to live up to their 90 Day Guarantee. They still kept on about doing a return for refund. I brought up the fact that their website was misleading and using false advertising practices. I said it seemed like a ****. They then offered me a 50% refund but still won't honour their 90 Day Guarantee.I would avoid this company. They are dishonest.

    medilisk.com

    Date: 09/09/2025

    Hello Deb,

    Were truly sorry to hear about your experience and the confusion this has caused. We completely understand how frustrating it must feel when the expectations set by the guarantee dont seem to match the support youve received. Please know that your concern has been received and we take it very seriously.

    Our goal is always to ensure our customers feel supported and confident in their purchase, and wed like the opportunity to make this right for you. Well carefully review your case regarding the 90-Day Guarantee and work with you toward a resolution that reflects our commitment to your satisfaction.

    We would like to resolve this issue with you!

    Medilisk Team

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