Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Ecommerce

NXTLVL Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

This business has 1 alert

Important information

  • Customer Complaint:
    It has come to BBB's attention that the business has required a consumer to enter into a non-disparagement clause, that prohibits customers from filing generally allege or posting negative reviews as a result of a marketplace interaction, prior to a resolution being provided.

    BBB does not withdraw generally allege under these circumstances. Consent to post the text of a complaint is solely at the discretion of the customer.

Complaints

This profile includes complaints for NXTLVL Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

NXTLVL Services LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 3 complaints in the last 3 years.
    • 0 complaints in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/18/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid $45,000 for a fully automated amazon and REMOVEDstore. Neither store got up and running. REMOVEDwas actually denied. Tried reaching out for a refund but no response back. I see the state of Nebraska filed a class action lawsuit. I would love to join a class action lawsuit against this company.

    • Initial Complaint

      Date:10/30/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I signed up for a REMOVEDstore with One Up services back in 2020. I was denial a couple times and then I was approved. Then shortly after that, it was suspended. They wouldn't give me a clear explanation as why it was suspended. So in November 2021, they moved me over to Nxtlvl to manage an amazon store. As with all the other previous complaints, their was no activity and a bunch of runaways. Then my REMOVEDstore that I personally setup was deactivated for violating their policies. I told them what happened and demanded that the contract be terminated and I receive a refund. I also told them to contact REMOVEDand let them know that THEY were violating policies and I had nothing to do with other REMOVEDstores they were fraudulently setting up. They said they would set up a REMOVEDstore for me. This was in the beginning of 2023. But weeks went by and no activity. So again I wasted my time setting that up only for them to disappear and I haven't heard anything since. I know this complaint could have been filed sooner, but seeing all the other complaints, I decided to put mine in.

    • Initial Complaint

      Date:11/13/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      COMPANY SIGNED A CONTRACT TO SETUP AND MONITOR AN ONLINE STORE. I HAVE TRIED TO EMAIL THE COMPANY WITH NO RESPONSE. I PAID $35,000.00 FOR THE SERVICE THEY OFFERED BUT NEVER PROVIDED. I DONT HAVE ACCESS TO ANY ONLINE STORE AND NO ONE FROM THE COMPANY WILL RESPOND TO ANY EMAIL. I HAVE TRIED CALLING THE NUMBER FOR THE COMPANY BUT IT SEEMS TO BE OUT OF ORDER. I WOULD LIKE A REFUND FOR THE SERVICE DUE TO NO SERVICE RENDERED.

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.