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Business Profile

Ecommerce

NXTLVL Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Information and Alerts

Important Information

Customer Complaint

It has come to BBB's attention that the business has required a consumer to enter into a non-disparagement clause, that prohibits customers from filing generally allege or posting negative reviews as a result of a marketplace interaction, prior to a resolution being provided.

BBB does not withdraw generally allege under these circumstances. Consent to post the text of a complaint is solely at the discretion of the customer.

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

D-

Reasons for Rating

  • Failure to respond to 3 complaint(s) filed against business

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Alert Details

This business has 1 alert.

Pattern of Complaints

BBB files contain a pattern of complaints from consumers which allege issues with service. Specifically, consumers allege issues with estores including stores being deactivated, suspended etc.  Other complaints allege stores were never created or the stores are not generating the expected revenue.  Other consumers report difficulty contacting the business. 


On November 17, 2022, BBB sent correspondence to NXTLVL Services requesting their voluntary cooperation in providing steps it will implement to eliminate the pattern of customer complaints.  As of January 3, 2023,we have received no response from  NXTLVL Services.


BBB will continue to monitor and update the company's report as needed.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.