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Business Profile

Auto Parts

All Computer Resources, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Reviews

Customer Review Ratings

2.12

Average of 34 Customer Reviews

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Review Details

  • Isaac W

    Date: 05/30/2025

    Terrible company to do business with. Do yourself a favor and find another company. They kept my FICM and I had to tell them to refund my order. Which they needed a supervisor to "ok" even though they never sent me a replacement FICM and "couldn't locate" the one I sent them. So I'm out $250 that I'm sure they'll send to someone else as a refurbished unit. The worst customer service, did not return calls or emails. Still waiting on my refund....

  • Max E

    Date: 04/22/2025

    Horrible customer service that took up to two weeks to respond to emails regarding my order, and then eventually stopped responding to my emails. I was notified that the company ran out of parts needed to repair the supposed already refurbished ECU that I purchased. Received incorrectly programmed ECU for my 94 Bronco and upon returning to *** facility, I noticed the shipping label they provided my with, did not have the ** code needed to ship part. I notified them of the issue and they responded by saying "I'm sorry of you're issue but we cannot provide any more info". Once paying $100 out of pocket to ship the part back, another month went by without hearing anything, and my emails and phone calls being ignored. I finally got a hold of the customer service person on the phone and they told me that they do not have the correct parts and cannot fix the product that they claimed went through "rigorous and extensive testing", and issued me a refund. A total of 3.5 months was spent in total, and in the end I am still left with no replacement ECU for my vehicle. Be aware of this company, and be aware that this *** is STILL listed on the website and on ****.

  • Justin M

    Date: 04/22/2025

    If you opt to do business with this company (despite the negative reviews) good luck should anything go wrong. Their customer service **** will ignore you after blaming You for Your ignorance.

  • Anthony M

    Date: 04/08/2025

    Bought ecu from them had to send back went bad they said lifetime warranty.then tell me they are going to send new *** and i had to purchase a new warranty..for the new *** they just sent me the new don't work .now I'm getting the run around.

  • Craig K

    Date: 01/30/2025

    They refuse to honor a warranty. They offer no help or compromise. I'm highly unsatisfied and strongly recommend avoiding this business.

  • Chasity T

    Date: 12/26/2024

    Horrible service! I sent my Town and Country Win Module in to be refurbished and they lost my part. When I called them back to replace it they asked for the part number (which I provided). I waited 2 weeks for the replacement. When we got the part it was a used module for a jeep not the town and country which was unusable. When i tried to contact the sales manager multiple times he did not return my calls as expected. Will not ever do business with this company again.

  • Fred S

    Date: 12/08/2024

    Ordered a PCM with SKIM removed for my 2004 Jeep Grand Cherokee. I paid $338 for it and when I got it the installation process was fairly easy considering I never did it before and it worked great. The problem I had with the company was customer service. I originally called and spoke to a woman who assisted me in getting the proper part for my car. I was not yet ready to order so she gave me her direct extension and told me to call her back when I was ready. I call four separate times and left four separate messages and never received a call back. I finally decided to call and speak to another representative who again was very helpful. I wanted to pay through ******. So he advised he would send a link which I should receive in about two hours. Two days later I still had not received anything. I decided to order the part myself. I immediately received an order confirmation email. However after receiving no further word from them for almost two weeks I called to ascertain the status of my order. I was told that my *** had failed their quality test and they were awaiting parts. When asked why no one contacted me to advise the status, I was told I should have been. Anyway, I commend the company on the product but they have a problem with customer service. **** S

  • Tom P

    Date: 09/16/2024

    Thier return policy is fraud they keep your money for items you haven't received yet and when you call them they claim they are the victim. 300 plus of my hard earned money they are sitting on. Give me my money back it's that simple. This company should never be allowed to do business anymore

  • Argan O

    Date: 08/15/2024

    I wish I could give this nutjob of a company no stars because I have been conned. I ordered from ACR (without looking at the reviews) because I needed a new ECM for my car so I could pass inspection. The 2-3 day shipping was a flagrant lie and I waited well over 2 weeks to almost a damn month. I finally got the part and installed it, next you know my car starts to act weird. It was riding smooth before but my car started jerking like a fiend on a corner. After a while, the jerking stopped completely and I went to get my car inspected only to get hit with a "Not Ready" result. I have not had many ECMs installed but this was a SERIOUS first. At this moment, I'm very irate with this company because people are coming to them thinking that they are doing good business and they are screwing everyone over. A first time customer who will NEVER order from this place again

  • judy s

    Date: 07/18/2024

    Call to report an issue I am having with getting my ECM to work... ***** was patient and listened to my issue. Sent me in the right direction! Hopefully they will have a quick fix for me! ****

All Computer Resources, Inc. is NOT a BBB Accredited Business.

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