Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

VirtuWorks is a Miami-based managed IT and cybersecurity provider, founded in 1994 as G.I.S., Inc., a two-person DSL provider, and operating as VirtuWorks since 2010. More than 500 organizations have relied on us, and about a quarter of our clients have been with us over a decade.
We are ISO 27001, 20000 and 9001 certified, audited every year by NSF ISR, and a Microsoft Tier 1 Cloud Solution Provider. Our US-based engineers are on our own payroll and run our 24/7 helpdesk and security operations center. Urgent issues get a one-hour response under a published SLA.
We offer fully managed or co-managed IT, including cybersecurity, Microsoft 365 and Azure, backup, and compliance support. Pricing is per user, per month, published on our website, with no long-term contracts.
We serve law firms, accounting, healthcare, real estate and construction firms across South Florida and nationwide.

BBB Accredited Since: 1/24/2017

Years in Business: 32

Products and Services

Managed IT services
Co-managed IT support for internal IT teams
24/7 US-based IT helpdesk
Proactive monitoring and patch management
Endpoint and mobile device management (Microsoft Intune)
Network management
Employee onboarding and offboarding automation
IT lifecycle and asset management
Managed detection and response (MDR)
Microsoft Defender XDR management
24/7 security operations center (SOC)
MFA and Conditional Access enforcement
Email security and phishing protection
DNS filtering
Security awareness training
Penetration testing
Dark web monitoring
Cybersecurity risk assessments
Microsoft 365 licensing (Microsoft Tier 1 CSP)
Microsoft 365 migration and tenant administration
Microsoft Secure Score improvement
Microsoft 365 backup
Microsoft Azure management and cost optimization
Entra ID and tenant-to-tenant migration
Microsoft Copilot readiness and AI governance
Backup and disaster recovery
Business continuity planning
Business VoIP and Microsoft Teams Phone
Virtual desktop infrastructure and secure remote access
SOC 2, HIPAA, GLBA, NIST and CMMC compliance support
Security questionnaire and cyber-insurance questionnaire completion
IT strategy and technology planning

Business Details

BBB File Opened:
9/25/2015
Business Started:
6/21/1994
Business Incorporated:
6/21/1994
Type of Entity:
Corporation
Alternate Names:
G.I.S., Inc
Virtuworks Inc

Additional Contact Information

Fax numbers
Primary Fax: (305) 265-0872
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
  • ACH
  • American Express
  • Check
  • Credit Card
Other Resources
Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee FL 32399
Phone Number: (850) 487-1395
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.