Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Concord Rents has 90 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Concord Rents

      2605 Maitland Center Pkwy Ste A Maitland, FL 32751-4135

      BBB Accredited Business
    • Concord Rents

      1915 Stable Dr Orlando, FL 32837-7485

      BBB Accredited Business
    • Concord Rents

      9871 Dean Woods Pl #A Orlando, FL 32825-6552

      BBB Accredited Business
    • Concord Rents

      801 Coastal Bay Ln Kissimmee, FL 34741-1032

      BBB Accredited Business
    • Concord Rents

      550 N Denning Dr Winter Park, FL 32789-3035

      BBB Accredited Business

    Business ProfileforConcord Rents

    Property Management
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.23/5stars

    Average of 63 Customer Reviews

    Customer Complaints

    279 complaints closed in last 3 years

    75 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/14/2017

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers full service property management. Apartment community offering Affordable Housing. Apartment Rentals

    Business Details

    This is a multi-location business.

    Find a Location

    Concord Rents has 90 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Concord Rents

        2605 Maitland Center Pkwy Ste A Maitland, FL 32751-4135

        BBB Accredited Business
      • Concord Rents

        1915 Stable Dr Orlando, FL 32837-7485

        BBB Accredited Business
      • Concord Rents

        9871 Dean Woods Pl #A Orlando, FL 32825-6552

        BBB Accredited Business
      • Concord Rents

        801 Coastal Bay Ln Kissimmee, FL 34741-1032

        BBB Accredited Business
      • Concord Rents

        550 N Denning Dr Winter Park, FL 32789-3035

        BBB Accredited Business
      Headquarters
      2605 Maitland Center Pkwy Ste A, Maitland, FL 32751-4135
      BBB File Opened:
      2/1/1997
      Years in Business:
      31
      Business Started:
      1/1/1993
      Business Started Locally:
      1/1/1993
      Accredited Since:
      8/14/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Town West Senior Living
      • Hertitage Commons
      • Concord Management, LTD
      • Hammock Harbor
      • Malabar Cove
      • Wickham Club
      • Club at Eustis
      • Cove at Lady Lake
      • Harbor Vista Condos
      • Lakeside Retreat at 27
      • Rolling Acres
      • Southwinds Cove
      • Spring Lake Cove
      • Belle Isle
      • Berkshire Club
      • Country Gardens
      • Dean Woods Place
      • Waterford East
      • Vista Pines
      • Fountains At Millenia
      • Ameila Court At Creative Village
      • Boca Palms
      • Brentwood Club On Millenia
      • Cape Morris Cove
      • Covington Club
      • Fountains At Lingo Cove
      • Fountains At Pershing Park
      • Fountains At San Remo Court
      • Heritage Park
      • Garden Park
      • Howell Branch Cove
      • Goldenrod Pointe
      • Lake Sherwood
      • Marbella Pointe
      • Moss Park
      • Lake Harris Cove
      • Lexington Court
      • Landstar Park Apartments
      • Mystic Cove
      • Lee Vista
      • Newport Sound
      • Oviedo Town Centre
      • Retreat at Valencia Apartment Homes
      • Osceola Pointe
      • River Ridge
      • Saxon Cove
      • Summer Cove
      • Taylor Place
      • The Glenn On Millenia Blvd.
      • Uptown Maitland
      • The Landings On Millenia
      • WaterVue at Longwood
      • Westwood Park
      • Trails At Loma
      • Vineland Landings
      • Reserve At Orange City
      • Parc Hill
      • Parc Hill Senior Living
      • Lake Sumter Apartments
      • Lake Sumter Reserve
      • Lake Sumter Senior Living
      • Clyde Morris Landings
      • Clyde Morris Senior Living
      • Enclave At Alafaya
      • Venue At Viera Senior Living
      • Concord Court At Creative Village
      • Regetta Bay
      • Cape Morris Townhomes
      • Eudora Reserve
      • Wildwood Preserve Apartment Homes
      • Osceola Bend Apartment Homes
      • Marbella Cove
      Business Management
      • Marsha Williams, Executive Assistant
      Contact Information

      Principal

      • Marsha Williams, Executive Assistant

      Customer Contact

      • Marsha Williams, Executive Assistant
      Additional Contact Information

      Fax Numbers

      • (407) 302-9335
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      279 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/10/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      Please See Attachment
      Read More

      Customer Reviews

      63 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      India H

      1 star

      03/03/2024

      The absolute worst most unprofessional company and customer service A former resident and when I moved out of 1 of their neighborhoods they tried charging me late fees plus extra. When I moved out, I had to pay my rent late that month and when I got my paper, they were charging me late fees saying that I wasn't charged one at that time so i now have to pay it plus $5 moving out. There may have been a "glitch" in the system according to a manager so that falls on me too. Now considering finding an attorney. This man *********************** was BEYOND disrespectful and refused to let me speak! The actual ******************* was only open from 10am-2pm however, the door remained locked, and they did not answer the phone EVER! I could write a book about this but to sum it all up don't do it. This company is far from worth the stress, and money by all means and you will regret it. They care about the money not the people paying.

      Concord Rents Response

      03/05/2024

      ******************** lived at Heritage Pines from 7/1/2021 to 12/31/2023. Upon move out, charges were made to her account for early termination and various damage fees. The late fees were charged for the November and December rent payments which were paid on 11/9/2023 and 12/11/2023, respectively. As noted in her lease, all rent payments are due by the 3rd of the month to avoid a late charge. ******************** sent a dispute to our office 2/2/2024 and it was answered via a certified mail receipt mailed on 2/14/2024. ******************** was offered a discount in order to clear her account. Notes in the Collections database indicate that ******************** called on 2/21/2024 still objecting to the late fees. She was advised she could send an additional dispute, if needed. She was reported as having used bad language on the call. We strive at answer all disputes with courtesy and professionalism.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.