Reviews

This profile includes reviews for Newport's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Newport has 20 locations, listed below.

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  Newport

  300 Primera Blvd STE 200 Lake Mary, FL 32746-2144

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  Newport Group

  2530 Riva Rd, Suite 300 Annapolis, MD 21401

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  Newport Group

  815 Connecticut Ave NW Ste 510 Washington, DC 20006-4042

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  Newport Group, Inc.

  739 N University Blvd STE 200 Mobile, AL 36608-4579

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  Newport Group, Inc.

  1075 Jordan Creek Pkwy West Des Moines, IA 50266-5734

Review Details

• Review fromXzaviah C

  Date: 05/08/2023

  1 star
  I truly wish I could give a negative 0. They so called mailed my check and never got it, they have no idea where it is. I called and each time got a different explanation which took me for an emotional roller coaster. My chest hurts I have anxiety and I am now Kate with several bills. I never imagined a company could do something like this. I requested a supervisor and never had my concerns addressed by a supervisor. On top on so much pain caused by them due to thinking I would get MY money in timely manner they charge me 69 bucks to overnight the money and guess what it's been a week later and STILL no check I'm still uncertain and to add insult to injury they charge me. I'm unsure if I'll ever get My money but I know for sure Newport group is a scam and if you notice your employer works with them RUN fast. They treat people like trash it feels like they are criminals. I really believe this company is pure evil and needs to be out of business because they can care kess about people.

• Review fromXzaviah C

  Date: 05/05/2023

  1 star
  This service is dishonest unorganized and almost criminal. I called almost everyday and each time got different answers. I cried , I explained my hardship and stress. I've been hung up on, ignored and giving incorrect information again. I am still waiting for a supervisor to call me. At this this company has caused me more hardship , stress and anxiety. My wish is that Employers stop using them and maybe when they have no business theyll realized how terrible they are. It's truly sad in 2023 a company could do this to everyday people and get away with it. Not on my watch, I will keep fighting until I'm heard. Shame on Newport retirement you are a BAD company.

• Review fromTwanda M

  Date: 05/02/2023

  1 star
  The refuse to give you your money when you need it,, they are horrible, this is the work retirement company I was ever forced and yes forced into by my job.

• Review fromNatalie L

  Date: 01/23/2023

  1 star
  The 401k is a TOTAL SCAM! The hardship details to withdrawal money is a joke. I wanted to withdraw MY MONEY I PUT IN TO THIS ACCOUNT. And Newport WILL NOT let you draw it out even though you qualify for a hardship. I was told I needed to take out a loan for MY MONEY! What a joke.

• Review frommehmet b

  Date: 01/19/2023

  1 star
  My employer asked me to call them to establish my 401K account. Their customer service is very dismissive & arrogant. Because of their attitude for three days, we couldn't manage to do so. Regardless, even giving the money to them is that hard, it seems to me it is nearly impossible to deal with them when you try to get your money back.
  I guess I am lucky they couldn't set up my account, so I don't have to deal with them in the future.

• Review fromMackenzie L

  Date: 12/27/2022

  1 star
  This is by far the worst company I have ever dealt with. I have been working for EIGHT months to try to get my IRA rolled over to my current retirement account. The first time I tried to release my funds they couldn't figure out why I didn't have a request form available. Finally after multiple calls they determined I needed to submit a form. Well that wasn't the correct form. By the time they figured this out I had moved. So then they can't release the funds because my address isn't correct. I fill out the change of contact form. They still can't release the funds. I then fill out the correct application form to get access to my account. Still nothing. By this time I'm married and have a name change. So yet again I have to fill out another change of contact form and another application. I send that in. They finally send a check. It has the wrong name on it. So here I am submitting my documents AGAIN in hopes that they can do something correctly. We will see if I can ever get check to just be done with Newport. Please avoid Newport at all costs.

• Review fromConcerned Consumer

  Date: 11/10/2022

  1 star
  Absolutely the worst!!! I received a severe injury. I'm not able to work or do much of anything anymore. Through all of the chaos in my life, I forgot about my 403B. 5 years later, I thought about it and checked into it. They have been taking money from my account for service fees. My money was not growing, it was being eaten up. I decided it would be best to remove it. I'm going on two months now and still getting the run around. Each time, they take 1-2 weeks to review it then come up with some reason why they need the same information I've given them several times now. Then it goes back into review!!! I hope Newport Group gets shut down!!! This is beyond ridiculous!!!