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          Find a Location

          Newport has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileNewport

            Retirement Planning Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            300 Primera Blvd STE 200

            Lake Mary, FL 32746-2144

            Get Directions
            Visit Website
            Email this Business
            (407) 333-2905

            Customer Reviews

            1.16/5

            Average of 30 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            104 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Newport is a national retirement services provider that helps employers prepare employees for a more financially secure retirement. The company has more than $150 billion in retirement assets and supports more than 1.5 million participants.

            Products & Services

            Staffed nationally by a team of nearly 1,500 retirement, insurance, and consulting professionals, Newport provides retirement solutions tailored to the needs of employers of every size from small businesses to the Fortune 1000.

            Business Details

            This is a multi-location business.

            Find a Location

            Newport has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              300 Primera Blvd STE 200, Lake Mary, FL 32746-2144
              Email this Business
              BBB File Opened:
              11/21/2007
              Years in Business:
              40
              Business Started:
              4/3/1984
              Business Incorporated:
              4/3/1984
              Type of Entity:
              Corporation
              Alternate Business Name
              • Newport Group
              • Newport Retirement Services
              Contact Information

              Principal

              • Paul Lorray, Manager of Client Services

              Customer Contact

              • Paul Lorray, Manager of Client Services
              Additional Contact Information

              Fax Numbers

              • (407) 333-2815
                Other Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              104 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/09/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              My profile in Newportshows a termination date 2/23/24. However, their system also shows me an active employee. Newport did not ask me for a final payroll statement or other supporting documents. They claim my former company has to fix it. Newport gave me a non working phone number to a contact ******************. They told me they started a ticket. They said it could take 3 business days to resolve. Then they said 5 business days. I have the right to withdraw funds, regardless of my former companys attempt to stall or claim admin error.
              Read 103 More Complaints

              Customer Reviews

              30 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mariah M

              03/19/2024

              This is by far the worst company I have ever had to deal with. They lack communication I have been trying since January to close my account out. I have gotten multiple run arounds told no supervisor , hung up on. Then paperwork I sent in they completed it wrong. DO NOT DEAL WITH THIS COMPANY!!!!!!!!!!!!
              Read 29 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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