ComplaintsforBates Exterminating
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Complaint Details
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Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I made a complaint to **** at ****** regarding spraying a new robelenii palm that is not doing well now and it was perfectly fine before but the spray weakened it since it was newly planted. I contacted the extension office and the ****************** and was advised that it should not have been sprayed. When I called ****** they blamed me for not running out there to stop the service man but it was to late at the point and the girl said I should have washed it off but I was told that it would have leached into the soil. Now they are not servicing my lawn as my other ***********; instead they sent a different truck and the serviceman sprayed a chemical on my lawn turning good grass yellow and also sprayed my crepe ****** and then the bark fell off. Their on their website clearly states that Mr. ********************** will come out and handle any problems but no one will call me back.I've been waiting several months and still no call back. What they are doing to my property is vandalism. Also, I asked the man what he sprayed from the tank he was carrying on his back and he said he didn't use it but my neighbor on that side of my house said he did spray that chemical and also watched him spray the crepe ****** **** truck. He lied right to my face.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.