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Business Profile

Web Hosting

Newfold Digital, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Newfold Digital, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Newfold Digital, Inc. has 8 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 142 Customer Reviews

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    Review Details

    • ryan o

      Date: 05/17/2025

      HostGator wanted me to pay for three years of hosting at once and this commitment seemed overwhelming. It turned out that the server I was on was overloaded, causing my website to slow down often 2 to 5 minute loading times for 1 web page. .and frequently going offline. Many tickets were raised, yet the slow performance never got better and the company gave little help. It bothers me to be on a contract that lasts for many years but provides bad support and affects my sites visitors negatively. I advise against using HostGator for those who want trustworthy hosting and reasonable invoices. they kept telling me it was my website that was using a bunch of resources even though i had no traffic because people couldnt even load the site, and even with all plugins disabled the loading was stills slow upwards of 1 minute loading time, i loaded a backup onto another hosting service and it was fine, so their server was way way way oversold and refuse to fix it.

    • Krista B

      Date: 05/13/2025

      They refused my written request to delete my information from their files.

    • Meg R

      Date: 05/07/2025

      this company is an absolute scam. i created a website with it and lost all the content therein. customer service said - sorry our website is down; what? you're a hosting platform? next day- took forever, unresponsive, deleted all my content. nightmare.

    • Robert J

      Date: 04/16/2025

      Worst hosting company. My website was infested on their server right after I downgraded with them, as my company did not need any additional options. Their custom care wanted to charge me over $700.00 to fix the issue and also sell me their protection plan for additional $$$. I switched to a different company and when I demanded a refund they declined any refund. This company is the worst!

    • Sadiyq N

      Date: 04/10/2025

      Ill give them a -10 They are straight scam artist Do not do business with them Ive had an account with them for over two decades now all of a sudden I cannot login because they remove my credentials. I no longer exist and it doesnt expire until 6/25 .After the month, I was finally able to chat with someone What a joke Straight scam artist DOTSTER Is NOT TO BE TRUSTED ON ANY LEVEL .

    • Aaron B

      Date: 03/24/2025

      This company did not honor "free/included services" for long term contracts. Additionality, they renewed a service charge I object to prior to service authorization, and have not refunded my account after 7 days. I may file another update tomorrow

    • Mike F

      Date: 03/21/2025

      They infect your website when they supposed to be protecting your website. Then they try to extort money through a cleaning service.

    • Aeron N

      Date: 03/06/2025

      We are a company specializing in the design, development, and maintenance of websites for our clients. Over the past 10 years, we have hosted some of our clients' websites and emails on BlueHost. Unfortunately, we recently encountered a significant issue with their service. BlueHost blocked the sending of emails from our account, citing the reason that bulk emails were sent. This claim is inaccurate, as we do not send bulk emails. When we inquired further, BlueHost was unable to provide us with specific details on which email supposedly sent the bulk emails. Additionally, they claimed that a webform was used to send these emails, which is also incorrect as we do not use web forms for sending emails. BlueHost then requested that we install Google’s reCaptcha to reactivate our emails. Following that, they informed us that there was a virus on our server. However, after conducting a thorough virus scan, no virus was detected. Subsequently, they claimed that the DKIM and SPF records on our email accounts had been changed, yet they could not provide any information on when or by whom these changes were made. This ongoing issue has persisted for four days now, with one excuse after another from BlueHost. As a result of BlueHost/NewFold’s actions, we have experienced significant disruptions, and we will be seeking compensation for our losses.

    • Megan D

      Date: 01/26/2025

      3 years after I had the service, they raised the price by $300. Then the only way I could get my websites back would be if I transferred them each for 150. It is a scam, and it is a rip off. They do not do anything, and they rob you. Find a local hosting service. Don't go with this thing ever. Also, I asked for my money back when one of my websites auto-renewed on my non-existing hosting service that I didn't renew because of the outrageous price, and they wouldn't give me my money back. They robbed me again for $40. They should be sued, and they should go out of business.

    • Amy A

      Date: 01/17/2025

      I've had a site with them for many, many years. When I started out as their customer, they were great! My business had very limited needs, and they were super helpful. I don't know what's happened to them in the intervening years, but it's completely awful now. I only just recently discovered they've been overcharging for the services they've been providing for who knows how long. When I brought this up with support, they gaslit me, tried to pander to me with temporary discounts, lied to me about their own pricing structure, and tried several other tricks to deceive me about the pricing. The only good thing I can say is that, from a technical perspective, their hosting service never gave me trouble. The interface is as bad as the very first day, but it did consistently meet those low expectations.

    Newfold Digital, Inc. is NOT a BBB Accredited Business.

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