Reviews
Customer Review Ratings
Average of 15 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromBen H
Date: 05/09/2023
5 starsI purchased a Range Rover engine from these guys. I will say that Jack is a little gruff, but he's a no-nonsense kind of guy. He was very upfront about pricing. Was very honest and to the point, which I appreciated seeing as how my car was out of commission. Out of everyone that I called, he definitely gave me the best price. Yalda, who I believe works in customer service is a gem and was able to get me the quote within minutes. I have had zero issues with the engine I've purchased from these guys and it's been nearly nine months. My repair guy was impressed with the quality and that certainly made me feel confident about my purchase. Between the time I called for a quote and the time of the installation, the process really wasn't very long. I would have spent way more time and money at the dealership. When you spend a chunk of change on a Range Rover engine, you need to know that it's going to work. We decided to go with a refurbished engine and I really could not be happier with my decision.
Sharper Edge Engines, LLC
Date: 05/10/2023
Dear ********, Thank you so much for the kind words.this is very nice of you to take your time and give us a review.Regards *********************Review fromShawn O
Date: 04/11/2023
1 starWe spent $6,000 on a new rebuilt engine for a ******* and it lasted ****** miles and just a few months past their 1 year warranty. The owner would not make things right with us. Would not offer to help and quite frankly he hung up on me and I was being polite. Absolutely the worst customer service I have ever seen and I am in this industry. BUYER BE AWARE! They will take your money and forget about after sales services.Sharper Edge Engines, LLC
Date: 04/12/2023
Dear Customer,we apologize if any inconvenience was caused from us. as on our policy page very clearly we have posted that any Korean, German, ******* Engine only comes with one year warranty. you purchased your engine on 08/25/2021 and you called on 04/11/2023.we make sure to ask the customers to change the oil every **** miles. the engine drove ***** miles. so the engine must have been perfect. the only problem can be found is the maintaining that engine was on time and correctly or not and that only you would know.engine is one part and good installation another but the most important is maintaining the engine after installation.Thank you very much **************Review fromPerris S
Date: 01/11/2023
5 starsAfter having had the opportunity to experience my 2015 Land Rover engine purchase from Sharper Edge Engines, I must say, my engine is top notch! Dealing with ***** and **** made the experience all the more better. Prompt, curious and highly knowledgeable. The business ethic and customer service provided from this team of professionals really knocked my socks off! In todays society, they truly are a diamond in the rough.Sharper Edge Engines, LLC
Date: 01/12/2023
Oh dear Valued Customer, Thank you sooooooooooo much for this beautiful review.That's very very sweet of you.Thanks againReview fromDon Kasten
Date: 11/08/2022
2 starsWell! I dont know what to think I ordered an engine for my daughters 2012 Kia ********* I was told it would be 4 weeks turned into a lot longer. When engine finally arrived there was a broken part from the way it was packaged. I called and texted the 2people I had dealt with and it is as if they disappeared. Finally just today I got a call from elite auto who I thought I bought the engine from but he told me I was dealing with sharper engines out of *******. So now I dont have a clue who I am dealing with or about warranty. The engine was quite expensive but if it is quality it is not a problem. ***Sharper Edge Engines, LLC
Date: 11/08/2022
Dear Customer,please check your bank account and see who chgarged your card.we are curently are in a lawsute proccess against ************ who has charged all of the customers and is asking customers to go after sharper Edge Engines ... PLEASE CHECK YOUR BANK ACCOUNT AND FIND OUT WHO CHARGED YOU AND THEN CALL ME SO I CAN HELP YOU IN ANYWAY I CAN.if Sharper ****** ****** charged your account then you are my customer and I will definitely take care of you but we have not sold a kia ****** for the past 4 weeks but still please find out.we really apologize for all the inconvenience you are all other customers are going through for this Fraud but we are here to help.Thank you ***** *********************.Sharper Edge Engines, LLC
Date: 11/08/2022
by the way, please dispute the charge before you are out of your charge back time frame.who ever they are, they are committing fraud. make sure to dispute your charge.Thank youReview fromC. B.
Date: 10/27/2022
1 starDo not buy from this company, see all the metal in the oil pan and pick up screen, this is after approximately 20 miles, I'm the Service Manager at a Land Rover Dealership and this was installed by a Level 4 Tech, I always had to leave a negative review to get them to call me back, they finally agreed to pay for tear down and after I sent them pictures of what we found they agreed to send us a motor, well two moths later we still have no motor, no money and they will not return our calls, we have had to get a attorney involved, I also heard they operate under several different names, so before you order a motor online, make sure you do your researchSharper Edge Engines, LLC
Date: 10/28/2022
Dear *******,I am deeply sad and apologize for this situation. we ourselves are down because Elite Auto Parts charged our customers and either didn't send the engines to our customers or they sent a piece of junk to them. and now I think the owner at **************** in Sun Valley ** is on the run for all the customers are after him and one of them will be Sharper Edge Engines through the court.. I call you today and we talk to find out what we can do to satisfy you.I apologize again for all thisC. B.
Date: 11/03/2022
It is now 11/3, I have called the company several times and left messages, have still not heard from them, but this is typical from them and I do not expect I will ever speak to them directly
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.