Reviews
Customer Review Ratings
Average of 15 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromASHKAN K
Date: 07/14/2025
5 starsThis is the second time I’ve bought a remanufactured 2017 Genesis engine. These guys offer well-rebuilt engines with genuine new parts, and their prices are reasonable.Review fromKirk A
Date: 05/30/2025
1 starI was on so wrong about this company!!! I ordered a remanufactured engine for my truck in April of this year and after patiencely waiting for the delivery for the engine for a month after what's excepted to be 3 weeks turned into 1 months and half with a bunch of calls to the company
Only lie after lie.
I wish I could post my emails and text messages to back my review because I would most definitely do it. The best story I got was the engine builder that's in Houston ran off after being told that he on his way to shipping yard himself. That's last Friday. I call back on Monday only to hear that he ran off but the company is taking engine orders? If you're out of town please let me repeat don't do business with them.
After several failed attempts to wire my funds back to me . I had to get the company to 3 way call the transferring bank to make sure there no more mishaps for my refund.
What's is really sad in this owner **** even though the business transaction started out great your tone and demeanor towards the business after your company dropped the ball was something else. Disappointed truly hopeful your company can meet the standard that you claim to have.Review fromLeMoyne W
Date: 09/06/2024
1 starWhen I first contacted them they stated the cost of rebuilding my Audi engine would be $6k and it would take about 3 weeks to complete and send back. Three months later they said $6.5k and I had to remind him the original price he gave me. Well, sent them my engine and I had no contact with them for about 6 weeks. I called them and they gave me the number to the shop where it was being rebuilt. Called the shop and they said the parts were on back order. During that time I understand Houston had a hurricane. Well now its been over 3 months and I still don't have my engine. The shop kept telling me its close to being ready. One week he told me it should be ready at the beginning of next week. Well, by Wednesday of that next week I still wasn't contacted about my engine. When I contacted them again saying I need a tracking number and a bill. The shop asked me where they needed to send it to and I told them. Never heard back from them on the tracking number or bill. Contacted Sharper Edge and let them know and never heard from them neither.Review fromCharlie P
Date: 03/12/2024
1 starThis place is a joke. I wouldn't recommend them to anyone. My husband bought a engine threw them and it was suppose to be a warranty . Theres were the joke begins . Called the company spoke with the owners wife . Then they continued texting back and fourth ??. Meanwhile in the text message she gives us the warranty places number to and continued to tell us DONT LET THEM VOID YOUR WARRANTY BECAUSE THEY WILL TRY . So when we called the warranty place that's exactly what they did. This place is a joke stay away at all cost !! Take your money to HONEST people!! We should of ordered from ******* motors!!! We learned our lesson a very expensive way . Don't make the same mistake we did !! Go somewhere else save yourself the headaches ??. If u have any questions about my experience please feel free to email me . I'll show ya proof of why u should go somewhere else!!
1Review fromStephen S
Date: 11/23/2023
1 starSharper Edge Engines is not an engine remanufacturer. They are a reseller of undisclosed 3rd party engines. First I will state that I have copies of all texts, e-mails, and all documents/receipts dealing with the remanufactured engine I purchased from them. It failed less than a year and 4400 miles after installation. I will not regale you with my experiences in getting my engine repaired by (thru) them (see Trust Pilot), but will only deal with the engine returned to me after their "repair". The crank shaft timing gear was secured with two nails. There were 4 bolts missing from the valve train. (I have photos) After replacing all the parts that had been requested by their mechanic, but not returned after 3 months of requesting them, the engine was reassembled and reinstalled. It did not run correctly. I notified Sharper Edge in early July (4 months after my returning the engine to them) that the returned engine was defective. CRICKETS! I continued to tell them it was not working during the 3 months of trying to resolve getting payment for the warranty post failure trouble shooting and labor hours, and for the parts that were not returned. In toto, in cost me approximately $1800 to troubleshoot and fix their "repaired" engine (that they repeatedly call remanufactured) they returned to me. The valves were installed such that they would not fully close resulting in a plethora of fault codes and an improperly running engine. I will pursue remuneration of those costs, as I did for the initial unpaid warranty provisions and parts that were not returned, through legal action. Happy ThanksgivingSharper Edge Engines, LLC
Date: 01/22/2024
dear ********, we apologize for all the trouble you have gone through, but we did remanufactured another engine and sent it back to you. unfortunately there is not much else we can do . there is quality of our engine and the other part is the installation. your mechanic was more looking to find problems instead of getting the job done and we can not help our customers when it comes to installation.I wish I could install it for you as well but I couldn't again we apologize for any inconvenience,.....Review fromLarry H
Date: 07/13/2023
5 starsAbout 4 months ago I purchased a Audi TT Engine from **** and ***** over at Sharper Edge Engines. after 25 years owning a mechanic shop, I can realize who is lying and who is not. **** sounded very honest and he told me he had to let go all his employees because they lied about mileage to his customers. They were not only a great help but saved me a lot of money while sending a great product. I know people on here seem to be angry with **** but he was the most down to earth and real person I dealt with on the internet. Glad I did I suggest you do the same. I Highly recommend this businessSharper Edge Engines, LLC
Date: 07/17/2023
Dear customer, thank you so much for the kind words.we always try to stay family and old fashioned.Thanks againReview fromJamie D
Date: 06/14/2023
5 starswe called many placed for months and every single one sounded too good to be true because I own a used car dealership and I know very well the prices. so I called **** on or about 5 months ago, for a 2011 ***** Equinox engine. he sounded honest and his prices and mileage was not surprising and sounded all true and honest. so we received it in 6 days , sooner than I expected. the engine seems well and we inspected it. I have to say we were very impressed with the whole process. from the first day we called to the day we received it, every thing was done fast and professional. ***** took care of ** when we called in for tracking as we were on the phone. I wrote all those because we were burnt so badly by a few other companies. so we are going to stay with Sharper Edge Engines when we need a replacement engine or Transmission.we highly recommend Sharper Edge Engines LLCSharper Edge Engines, LLC
Date: 06/22/2023
Dear *****,Thank you so much for taking your time and writing this beautiful review.it was absolutely very nice of youReview fromMichael H
Date: 06/13/2023
5 starsI have purchased quite a few engines from different companies many *** engines and a few ****. I put in a for a quote via email for Sharper Edge Engines and a very polite young lady called me within a day of sending the email out. She left me a message to give them a call on their toll free number and gave me the extension of the owner Jack. I called at around 3:30 MDT not even thinking that Florida is 2 hours ahead of my time zone. I left a message to have them call me back and within ten minutes the owner Jack called me as he was checking the message machine on his way out the door. Jack and I talked for about an hour and a half after closing time. Jack quoted me the best price including shipping out of the whole list of people I had gotten quotes form as well as found me the engine for my Nissan X-terra with the lowest miles. I gotta say I was very impressed because even the local shops around here in the Black Hills of South Dakota were up to 1000 dollars more and I had to foot the bill for shipping. I would highly recommend this family run business to anyone in any state. The quality of care, attention to detail, and costumer service was amazing this kind of service is getting harder to find every day from good old fashioned people like Jack and his employees. Thanks again for the great work ethic and service much love from Rapid City, South Dakota and the rest of the Black Hills areaSharper Edge Engines, LLC
Date: 06/22/2023
Dear *****, Thank you for your kind words.it's very nice of you to take you time and write this beautiful review.Thanks ****************Review fromKhosrow R
Date: 06/08/2023
5 starson 11/22/2022 we purchased a 2018 Kia **** from **** at Sharper Edge Engines. at first he sounded rough but at the same time I felt like he isn't trying hard to sell and he is more honest and passionate rather than sweet sales man.... I got the engine less than 3 weeks as he promised and it looked like brand new. my mechanic inspected it and he was surprised by the quality of the engine. he installed it and it's been running very smooth.I decided to write this review because it's almost 6 months that my son has been driving it without a problem.I HIGHLY RECOMMAND THIS BUSINESS.Thank you **** and *****Review fromBen H
Date: 06/05/2023
5 starsWe got a **** Cadillac replacement engine for our son's car. We called, got the quote, had the engine shipped over to our service guy and have had zero issues. Our son was glad to have his freedom back and we were glad to purchase a **************. Thanks guys.Sharper Edge Engines, LLC
Date: 06/07/2023
we do appreciate the kind word.Thank you for taking your time and write your experience with us.Have a beautiful time
Sharper Edge Engines, LLC is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.