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Business Profile

Auto Appraiser

CarBrain, LLC

Reviews

Customer Review Ratings

4.85/5 stars

Average of 495 Customer Reviews

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Review Details

  • Review fromLaura R

    Date: 03/08/2023

    5 stars
    Great experience! Soooo easy. Nice people. Offer was much better than expected. I have already recommended to someone at work
  • Review fromDeanna M

    Date: 03/08/2023

    5 stars
    Carbrain offered the friendliest service and the best price for my car. They walked me through everything step by step and were there to answer any questions I had. I would recommend them to anyone.
  • Review fromEmily O

    Date: 03/07/2023

    5 stars
    Great service! Fast, courteous, knowledgeable and able to meet my needs in selling my vehicle. Would use again.
  • Review fromDiego F

    Date: 03/07/2023

    5 stars
    I had my car sold and picked up the same day. The service was friendly and efficient.
  • Review fromJoan P

    Date: 03/01/2023

    5 stars
    The transaction was smooth. I had several questions for the employees and they were courteous and knowledgeable I have recommended them to several friends.
  • Review fromKester L

    Date: 02/28/2023

    5 stars
    Car brain was a great company to sell your car. I call about 6 other companies and Car brain offered the best price and customer service. The process was great and even the tow trucker driver was excellent. I would definitely recommend this company to anyone considering selling their old vehicle.
  • Review fromLeslie K

    Date: 02/27/2023

    5 stars
    My car needed repairs exceeded its value and wasn’t drivable anymore. I was considering donating it, then saw another option. I was pleasantly surprised to find out there are companies that purchase old cars with mechanical problems. I looked through ratings and chose CarBrain. I’m very happy I decided on CarBrain to sell my car to. It was easy to submit my vehicle details on their website. Then I had a brief phone chat with a CarBrain rep. We then communicated by text. I followed instructions about uploading photos and the title. I dealt with the same CarBrain rep. for all communications. The verification and approval was fast. Next, the towing company contacted me to schedule pickup. The driver called me with an update on his eta and to verify I was there. He arrived and had the check in hand! That car had served me well and I was happy things ended smoothly. The CarBrain people were courteous and professional. Every touch point of the process was smooth and stress free. I chose CarBrain based on their reviews. For someone who never had to do this before, I am grateful I made the right choice. CarBrain now has one more happy customer who would recommend them to anyone. Thank you!
  • Review fromDebora G

    Date: 02/26/2023

    5 stars
    Fast, Simple and easy from quote to cash. Highly recommend them to anyone
  • Review fromSusan S

    Date: 02/25/2023

    5 stars
    Fast, fair and trustworthy! Would recommend CarBrain to all my family and friends!
  • Review fromKaza S

    Date: 02/22/2023

    5 stars
    Service is great! They arrange everything for you. Only downside is that the offer maybe a bit below average.

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