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Business Profile

Auto Appraiser

CarBrain, LLC

Reviews

Customer Review Ratings

4.85/5 stars

Average of 494 Customer Reviews

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Review Details

  • Review fromRose E

    Date: 08/09/2025

    5 stars
    CarBrain provided quality service from start to finish. The selling process was easy and the tow companys personnel was very courteous and professional throughout. I would do business with them again.
  • Review fromMichael L

    Date: 08/09/2025

    5 stars
    Very professional with all their sales staff they did everything in a timely manner and I had a very nice experience and would certainly recommend and use them again
  • Review fromGina M

    Date: 08/07/2025

    5 stars
    I compared several companies of this type. Not only did Car Brain offer the most for my car, they made the whole process extremely easy! Both agent and pick up driver were very personable and professional ?? Absolutely recommend!
  • Review fromRuth M

    Date: 08/05/2025

    5 stars
    Excellent experience. Reached out after being told that my vehicle would cost over$7500 to repair for a battery cable issue. Contacted a few different places and my experience with CarBrain was the best. They did not call me me 20x per day from different numbers, text me nonstop, etc as one of their competitors .They texted me a few times over the course of two weeks, and sent a few emails.They gave what I feel was a fair offer for my vehicle considering that it was not wrecked and had no interior or exterior damage. I uploaded the requested photos for their evaluation. The tow truck driver was flexible, showed up as scheduled, and gave me a check for the agreed price that was offered. I made the deposit and waited a few days to make sure that the funds did not get cancelled and everything has been fine. As far as I know, this is exactly how the process is supposed to work. I'm sad to have to part with my vehicle, but this experience made it **** less than it could have.
  • Review fromDavid L

    Date: 08/01/2025

    5 stars
    There service was impeccable ??, ****** made sure i understood everything and all the steps to take and do to get the transaction successfully. She was kind and courteous, respectful threw the whole process thanks carbrain
  • Review fromBrisa M

    Date: 07/31/2025

    5 stars
    Very positive experience with CarBrain! Everyone I sopke to was kind and professional. The process was easy, and they offered me more for my car than other places I inquired with.
  • Review fromSergey L

    Date: 07/31/2025

    5 stars
    The whole process took less than 24 hours. Everything was done in a very professional manner. The pick up driver was very helpful! Very good company to deal with.
  • Review fromCynthia Y

    Date: 07/30/2025

    5 stars
    We had a very good experience with Carbrain LLC, from start to finish. Starting with the prompt phone call with *****, whom was very knowledgeable, to *****, who sealed the deal. We also had a very good experience with the partner tow company and their tow operator, *****, who was very precise and friendly. We appreciate everyone who is listed.
  • Review fromAnna B

    Date: 07/30/2025

    5 stars
    Super easy and smooth! Wonderful service! Recommend a million times over! So thankful!
  • Review fromGeoff S

    Date: 07/25/2025

    5 stars
    We were very happy with CarBrain's service. They were very thoughtful when we needed to postpone pick up of our car. The driver was right on time from when he called and was very efficient and a pleasant person.I would use their service again.

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