Business ProfileforGreenacres Nissan

While I have had many negative experiences with car dealerships, I can only say that my car buying experience at Greenacres Nissan was great... at first. The sales staff was friendly and professional. But then... A day or so after taking my new car home I was noticing that when getting into my new car (with what I thought were leather seats) I wasn't feeling that "leather slide" you feel when sitting on a leather seat. So, I went back into my house and re-read the sticker. It said I had "PrimaTex Leatherette Seats." Huh? Leatherette? I quickly Googled "PrimaTex Leatherette" and found that this material is not leather at all but a step up from vinyl. Considering I had specifically asked my salesperson that I wanted leather seating, when he presented the car to me for approval at the dealership he never mentioned to me that the seats were not leather. So, as car salespeople often do, they hurried me through the purchasing process and got me out the door. After discovering this today and speaking to a manager at Greenacres Nissan and explaining all of this to him, he agreed that this should've been disclosed to me, but he had no intention on fixing the problem, either. He said that I could have the seats replaced with real leather seating for around $1200 but they would not pay for it. Hmm. I then asked if they would at least go half with me on the seats. No deal there either. So, here we are. They knew the seats were not leather but NEVER mentioned it to me and sold the car to me anyway. Now I'm stuck with something I never wanted. And they refused to do anything about it. This is something you should never expect from any car dealership. So, buyer beware. Ask your questions before putting pen to paper because some dealerships will do or say anything (or say nothing) to get the sale. Greenacres Nissan is one of them.