Customer ReviewsforGreenacres Nissan

Wanting for my ac to get fixed Gave it back with warm air blowing went back to complain Said another part was broken (They must have broken it)Paid more money to get that part fixed Them gave it back with cool air blowing They said the condenser now is going Dont go there u less you have money to Throw away

Check the reviews Do Not Buy From Here. The person we tried to buy from was a big fat scammer. If you do go here do not buy from *************************. We called all week since we live 10 hrs away from the dealership. Including twice over the phone checking what additional fees would be applied. They told us other then tax tag and title there is a 999 dealer fee we were fine with that. Except when it came time to buy the car after a plane ticket was bought a hotel room rented the night before, and got there within 15min of opening. ************************* added an additional $3,000 dollars to the vehicle price. He used the fact that we needed a vehicle to get back home to raise the price. ************************* is Evil and ****** and is one of the managers (and kind of rude). Since he is in management it make you question management as a whole at Greenacres Nissan. Look this our experience as you can see its rated 1.3 stars on here just do not go unless you want to teach your kids a ****** on greedy people.

I wish I would have read the reviews of this CRAPPY DEALERSHIP before putting my foot at the door.THIS DEALER SOLD ME THE WRONG CAR!!!!!!!! I specifically told them what I was looking for and they assured me the car they showed me had all the specifics I was looking for.Well, I went ahead purchased the car, just to find out when I got home that the feature I wanted were not on the vehicle. Basically, the salesman made a mistake and gave the wrong car.I went to the dealer they promised they would do something for me. Promised to call me , they never did and they don't return my calls.Once I got in touch with the salesman he told me was nothing he can do about it.Be aware don't trust this place!!!!!!!!!!, they have so many cars, they don't even they what they have. I am reporting this to the Better Business Bureau!!!!They throw the red carpet when you get there and once, they sell you the car, they don't care about the costumer. SHAME ON YOU GREEN ACRESS NISSAN!!!!!!!!!!!!!!!!!!!!

We are sorry that you were disappointed with your purchase. It is customary to test drive the vehicle prior to purchasing and during your test drive, the sales person did go over the features of the vehicle. The features are also listed on the sticker of the vehicle and available during the buying process. We apologize if you misunderstood the features of the vehicle you perched. We want you to know that we take our reviews seriously and will be using this review to train our staff in serving our future customers. 

I went into this (#GreenacresNissan) dealership to purchase the 2020 Nissan Rogue advertised on the internet for $24K (see images/with VIN).  At this point, I was introduced to the thief of a sales person.  He then brought the car down (car was fully unlocked <--will cover later).  On the window was the pricing of $29K.  My daughter said "Mom this car is $29K."  I said to the thief, this is not the pricing on the internet.  Thief of a salesperson said "Oh, you want the internet price.  You have to tell me this".  Okay, I am telling you .. this is the price we want (the internet -- image attached)."  I showed him the ad.  My son said something as well, because we had just left an auto store, where there was a Ford Explorer I was interested in for $24K.  And, my Credit Union had approved me for.  Anyway, we took the car for the 'test drive".  Upon getting in the car, the thief got into the passenger side (front seat) he said, he drives in a block (i.e., like a one mile radius of the dealership) ALL NEIGHBORHOOD driving (<-- will cover later).  When we got back to the dealership, he said/asked  How many times have you dealt with a dealership.  I responded.  ALL my vehicles I have bought from a dealership.. I have even bought brand new off the showroom floor.  So, basically, I had confidence with a salesperson.  He then asked "... he wanted the deal/sale.  And if I would allow them to beat or match my credit union if I would give them the opportunity."  I agreed.  I told him (I was on the phone with my Credit Union at the time) They will finance at 10.74% if I did 72 months 9.74% if I did 62 months (paperwork attached).  While sitting there, my phone kept dinging.  I said you guys are killing my credit score, you keep running my credit.  It had gone down 14 pts at this time.  He starts giving me some Fn sales talk, about it being a newer car with less miles etc.  Then he moves me into another room (his space had been occupied) MY LIMIT OF 2k WORDS HAVE BEEN REACHED

They knew I had a Instant Cash Offer from KBB. They are trying to tell me they paid my car off (laughable--Carmax paid them for my car). Why would I have them pay my car off when I had and still have paperwork from KBB and my financial institution was waiting on this paperwork. I was led to believe they would match or beat my financial institution. Oh, I speak to the ** on May 16. He says bring the car back, I will give you a new deal. I clearly asked "how". He says, "I will pay the car off and give you a new deal." Then when I drive from MD to FL, I say I'm here, While, waiting in the parking lot, he responds to the e-mail "... I will try and get approval." I find out he ran my credit on May 15 & 17 WITHOUT my permission. Again, I have my own financing. So, I am unsure why he ran my credit on those days. I get there, and he starts repairing (shaving the rotors, mending the bumpers, repairing the door that would not lock) the car... I hear nothing about this "New Deal". Next stop....

12/21/2021 update
Greenacres Nissan Not sending me documents about what dealer added features are in my car for which I was charged 3K more than MSRP of car. This is simple email with item and price associated with each. they want me to come in person as if my time don't have any value. I did go once in person after car deal when they told me to come later.

Hi we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We never want a Customer to leave feeling this way and more importantly, we want to make the situation right. You were asked to come back due to a shortage in staff so to prevent you from sitting and waiting we asked that you came back later in the day when we were able to better serve you better.