Reviews

Review Details

• Review fromTREVOR H

  Date: 08/04/2025

  5 stars
  ACA HAS BEEN VERY ACCOMADATING, VERY PROFESSIONAL AND KIND. THEY HAVE ANSWERED ALL MY QUESTIONS AND BEEN VERY INFORMATIVE.I LOOK FORWARD TO WORKING WITH THEM!!!!
  

  ACA Group

  Date: 08/06/2025

  Hi ******,

  Thank you for your kind words. We're glad you've felt supported, informed, and valued throughout the process so far. We look forward to continuing to work with you and helping you reach a successful resolution.

• Review fromAlan K

  Date: 08/02/2025

  5 stars
  Very thorough explanation of the process and expected results. The representative was very professional.
  

  ACA Group

  Date: 08/06/2025

  Hi ****,

  Thank you for your feedback. We're pleased to hear that the process was clearly explained and that you had a professional experience with our team. We're committed to keeping that same level of clarity and service throughout your journey.

• Review fromErnesto S

  Date: 08/01/2025

  5 stars
  Muy profesionales, buena atencin y responsables con su trabajo que fue extremadamente eficiente.Gracias por su labor.Los recomendara siempre.
  

  ACA Group

  Date: 08/06/2025

  Hola *******,

  
  

  Muchas gracias por sus palabras. Nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Nos comprometemos a seguir brindando un servicio profesional, atento y eficiente. Agradecemos su recomendacin y confianza.

  
  

  Thank you very much for your kind words. We're glad to hear you had a positive experience with our team. We remain committed to providing professional, attentive, and efficient service. We appreciate your recommendation and your trust.

• Review fromSusan H

  Date: 08/01/2025

  5 stars
  Had our timeshare about 25 years. Paying maintenance fees and taxes all that time and kicker was we never even used it. It took about 6 months but we are timeshare free now thanks to ACA Group.
  

  ACA Group

  Date: 08/06/2025

  Hi *****,

  Thank you for sharing your experience. We're so glad we could help you put an end to a 25-year burden. Its never easy taking that first step, but were proud to have guided you through the process and helped you finally become timeshare free.

  
  

• Review fromGil B

  Date: 07/30/2025

  5 stars
  EXCELLENT EXPERIENCE! ACA, was very professional and made sure we understood the process. Very friendly and courteous throughout the whole process. They didn’t deliver any promises they weren’t sure they could deliver. Although the case hasn’t completely closed yet, I have confidence that this will be put to bed for good soon. I would refer ACA to anyone in my situation. 
  

  ACA Group

  Date: 08/01/2025

  Hi ***,

  Thank you for your thoughtful review. Were glad to hear that you felt supported and informed throughout the process. Our team works hard to set clear expectations and provide honest, professional guidance. We appreciate your trust and look forward to helping bring your case to a full resolution.
  

• Review fromMargie W

  Date: 07/20/2025

  5 stars
  Everyone has been supportive, informative and let me know every step of the process. I was apprehensive as we begin the process. Follow through was excellent so far.
  

  ACA Group

  Date: 07/22/2025

  Hi ******,

  Thank you for sharing your experience. We're glad our team has provided clear communication and support throughout the process. We understand the initial apprehension, and we're committed to continuing that same level of follow-through every step of the way.

• Review fromDaniel B

  Date: 07/19/2025

  5 stars
  Excellent professional customer service hep. Courteous and patient with their detailed information and listening skills.
  

  ACA Group

  Date: 07/21/2025

  Hi ******,

  Thank you for your thoughtful review. We're glad our teams professionalism, patience, and attention to detail stood out during your experience. Listening and providing clear information are top priorities for us, and we appreciate your recognition.

• Review fromMark S

  Date: 07/16/2025

  5 stars
  Very Professional everytime I talked to them .The whole team was Great
  

  ACA Group

  Date: 07/21/2025

  Hi ****,

  Thank you for your kind words. We're glad to hear that every interaction with our team has been professional and positive. It means a lot to know the entire team made a great impression.

• Review fromAshley B

  Date: 07/15/2025

  5 stars
  Were able to answer my questions. Very helpful and understanding in getting the cancellation process started. Very thorough in making sure you know what is going on
  

  ACA Group

  Date: 07/21/2025

  Hi ******,

  Thank you for sharing your experience. We're glad we could provide the clarity and support you needed to get the process started. Our team is committed to keeping you informed every step of the way and ensuring you feel confident throughout.

• Review fromCharlene E

  Date: 07/15/2025

  5 stars
  good follow through, price reasonable, good customer service skills, thorough explanation of the process
  

  ACA Group

  Date: 07/21/2025

  Hi ********,

  Thank you for your feedback. Were pleased to hear that you found our team thorough, communicative, and fair throughout the process. Providing clear guidance and strong customer service is something we take seriously, and we appreciate the opportunity to support you.