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Business Profile

Windows

Storm Smart Building Systems, LLC

Reviews

Customer Review Ratings

4.5/5 stars

Average of 247 Customer Reviews

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Review Details

  • Review fromSteve D

    Date: 03/22/2024

    5 stars
    We purchased a **** Screen and from start to finish Storm Smart provided excellent service, everything from sales, admin (emails, appt. set-up) and installation (including electrical) . The Installer did an excellent job! Communications is key from start to finish, and Storm Smart does is right - thank you. Worth every ***** spent.

    Storm Smart Building Systems, LLC

    Date: 03/29/2024

    Thank you for sharing your experience with others, *****!! We know you will love your new ***** Screens all year-round. 
  • Review fromMichael N

    Date: 03/16/2024

    5 stars
    Outstanding customer service. From the original quote to the installation. The job was completed sooner than expected and the people (all of them) were friendly, professional, and courteous.I have no problem highly recommending this company. They were a bit more expensive than other companies, but, the few dollars were well worth it! If you want a job done right, and with a company that knows how to communicate with their customers, this company is for you.

    Storm Smart Building Systems, LLC

    Date: 03/18/2024

    Thank you for taking the time to review our product and services, *******!! We greatly appreciate the kind words for the team. 
  • Review fromMark B

    Date: 03/02/2024

    5 stars
    Our storm screens were delivered and installed 6 weeks earlier than originally promised. Excellent product. Excellent service!

    Storm Smart Building Systems, LLC

    Date: 03/04/2024

    Thank you for taking the time to review our products and services, ****!! We greatly appreciate your business.
  • Review fromNicole B

    Date: 02/29/2024

    5 stars
    Windows came in over 2 months earlier than expected. Installers were friendly but it all started with the salesman. I got quotes from multiple companies but this salesman was great. I didnt feel a high pressure sales. The product was explained and my questions were answered. No pressure and very knowledgeable.

    Storm Smart Building Systems, LLC

    Date: 03/01/2024

    Thank you for sharing your experience with others, ******!! We appreciate the kind words and know you'll love your new windows.
  • Review fromBruce D

    Date: 02/28/2024

    5 stars
    It was a great experience from start to finish. From sales to installation I could not have had better people.

    Storm Smart Building Systems, LLC

    Date: 02/29/2024

    Thank you for taking the time to write us a review, *****! We greatly appreciate your business.
  • Review fromKen M

    Date: 02/24/2024

    5 stars
    An outstanding product, installed by an outstanding crew! I could not be more pleased with the entire process.

    Storm Smart Building Systems, LLC

    Date: 02/28/2024

    Thank you for sharing your experience with others, *******!! It was our pleasure to serve you.
  • Review fromVirginia L

    Date: 02/24/2024

    5 stars
    From sales, customer service, installer and the Electrician it was 5 star service. Thanks!!

    Storm Smart Building Systems, LLC

    Date: 02/26/2024

    Thank you for 5 stars and review, ********!! We know you will love your Storm Smart products.
  • Review fromCarol B

    Date: 02/24/2024

    5 stars
    The installer ******* as well as the electrician could not have been more detailed and helpful

    Storm Smart Building Systems, LLC

    Date: 02/26/2024

    Thank you for the kind words for our installer and electrician, *****!! It was our pleasure to serve you.
  • Review fromRobert A

    Date: 02/23/2024

    1 star
    I spent several thousand dollars having storm smart installed. Took three months to get. The problem is when I needed service , its taking over two months to get service I would not recommend this company . They dont seem to care about customer service

    Storm Smart Building Systems, LLC

    Date: 02/26/2024

    We are sorry for the length of time it has taken to assess and remake the screen for your home. The new screen will be installed on March 11. Thank you for your patience.

    Storm Smart Building Systems, LLC

    Date: 02/29/2024

    We are deeply sorry to hear about your experience with us. We had a cancellation and were able to accommodate an earlier Service Appointment. Thank you for your patience!
  • Review fromKen F

    Date: 02/19/2024

    5 stars
    Great service. The whole process was done well. Very satisfied.

    Storm Smart Building Systems, LLC

    Date: 02/20/2024

    Thank you for the kind words and 5 stars, ***!! We greatly appreciate you taking the time to share your experience with others.

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