Business Profile

Auto Rentals and Leasing

Sixt Rent a Car, LLC

Headquarters

This business is NOT BBB Accredited.

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Important information

Customer Complaint:
This Review reflects complaint activity for the corporate owned locations listed within the 8 states that is contained in this report. Please file your complaint with the BBB that services the area that the rental company is located in to ensure it's handled promptly.

Complaints

This profile includes complaints for Sixt Rent a Car, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

2,375 total complaints in the last 3 years.
1,115 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/09/2024
Type:Product Issues
Status:
UnpursuableMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On arrival at ************** in ***** a Sixt Representative refused to honor the card I made the reservation with for a deposit or to even take cash. Subsequently I was forced to use another car rental company that did honor the card. Upon return to the states I contacted **** and was told that I would be refunded the mone in 8-15 business days. On July 9 I contacted them again and was told it was being processed. I contacted them again today and since have been told that it would be processed. I was on the phone for over an hour on hold alone. That is why I am looking to get my money back as well as credit for the same amount towards another rental. I can email you the supporting e-mails. Thank you
Initial Complaint
Date:08/09/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Overcharged for cancellation that was initiated >24hrs before pickup time due to system error with timezones. Sixt did not rectify the issue.
Business Response
Date: 08/16/2024
Kindly understand that given the reservation ********** was booked and prepaid through Expedia, we are unable to proceed with your request for a refund. Know that we have no access or information on the form of payment used at the time of booking and while we would like to offer options, it is regrettably not possible.

To assist you further, we have documented your correspondence with SIXT. The resolution of this matter is now in the hands of Expedia, and they need to partner with the ************ Team to address and resolve it.

We genuinely appreciate your understanding. If you have any additional questions or concerns, please feel free to let us know
Customer Answer
Date: 08/16/2024

Complaint: 22118994

I am rejecting this response because:
They claim that they are unable to make any adjustments since they do not have my credit card or any other information -- they are not denying that their actions were exploitative.
They can add a credit to my Sixt account ********** or provide some other form of appeasement.

Sincerely,

********* ****** *******
Business Response
Date: 08/28/2024
Expedia does not have access to your Sixtcard account, therefore, it is not possible to issue a credit towards your Sixt account. Since ******* collected the funds for this booking, it should be possible to issue a refund to the method of payment. As previoulsy advised, ******* must reach out directly to our leisure team to further discuss your request.
We appreciate your understanding.
Customer Answer
Date: 08/29/2024

Complaint: 22118994

I am rejecting this response because:
The issue and complaint stems from the error on Sixt's system end [the cancellation policy is your T&Cs, all of this was validated by Expedia] - Expedia has nothing to do with the error, otherwise this complain would be directed towards them. Hence, it is on Sixt to process the appeasement. Sixt has all of the power to process this. My Sixt card # is ********. I am seeking a credit of $100 to make up the excess cancellation charge or $200 if Sixt agrees that this situation has caused a substantial inconvenience and I ended up setting up a new reservation anyway.
This is clearly a deflection of liability.
Sincerely,

********* ****** *******
Business Response
Date: 09/06/2024
We sincerely apologize for the inconvenience caused by Expedia continuing to redirect you to SIXT. We understand how frustrating this situation can be. We are unable to further assist with this matter as **** does not have possession of your funds. Please continure to pursue a refund through the 3rd party, Expedia.
Thank you for your understanding.
Initial Complaint
Date:08/09/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The dispute is over a rental car company requesting compensation for damages that I need not cause. The rental car company is Sixt Rent a Car, LLC. The date of damage noted is 04/23/2024. I responded to the business with my reasons, and they said they decided to continue financial pursuits. They are requesting $268.06 for damages that include a crack in a tire and scratch on the vehicle. They provided photo evidence of the damages but the crack and scratch they are referring to is hardly noticeable in the photos. They provided receipts for fixing the so called damages but the part numbers, repair dates do not even correspond with the damage report they sent me. The most recent email sent to me from the company states that if I do not pay the claim by 08/12/2024 they will forward the file to collections.
Business Response
Date: 08/13/2024
After review of the ************************** file and all available information, we have decided to continue financial pursuit of the referenced damage file.
Initial Complaint
Date:08/09/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Date 5/12/24-5/13/24 Transaction amount $94.77 SIXT Rental Car is trying to force me to pay for pre-existing damage to a car I rented while on business in **. ********** in May 2024. It was one-day rental 5/12-5/13 from the *** airport location. The first red flag was that my original vehicle (GMC Acadia) was not clean and had an unbearable marijuana stench. I was put in a ***** CX-90, which I noticed had a scratch. The *** told me I didnt need to worry about it because Sixt's scanning technology will document the condition of the car when we leave and when we return. Both of those scans were taken as indicated. On 5/14/24, I was notified by Sixt that damage was found on the ***** and was issued a bill for ***airs. I responded immediately, requesting copies of the scans at the vehicles departure and return. On 6/10/24, the company sent photos of when the vehicle was returned 5/13/24, but have refused to provide the scans of the vehicle at the time of my departure on 5/12/24. Those scans taken at my departure from the rental facility vehicle substantiate that the damage in question was present on the vehicle at that time. Sixt knows this and has denied my request for copy of those scans. Instead they have ***eated sent demand for payment and threats of collection enforcement. Attached are copies of communication from Sixt on 5/13/24 and 5/14/24, my response on 5/14/24 requesting copies of the scan taken at my departure from the rental facility to show condition of the vehicle when it was rented, and their response on 7/31/24 saying that they "cannot provide" the additional requested documentation. Their refusal to provide that imagery and threaten collections is a bully tactic and an unacceptable business practice.
Customer Answer
Date: 08/10/2024
Information provided in the complaint but not included in the complaint details:
Date of problem: 5/13/24
Dates complained: 5/14/24, 7/27/24
Purchase date: date of rental 5/12/24-5/13/24
Product/service: car rental
Model #: Mazda CX-90, license plate *********
Account/Order #: **********
Price: $94.77
Payment: $94.77 via credit card
Disputed amount: $803.75
Business Response
Date: 08/13/2024
After review of the ************************ file and all available information, we have decided to continue financial pursuit of the referenced damage file.
Initial Complaint
Date:08/08/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This compliant is against Sixt Car Rental... not a roofing company.
Customer Answer
Date: 08/08/2024
Car rental company is claiming I scratched the vehicle with no proof that it occurred during my rental period. I absolutely did not cause any harm to the vehicle, which they did not listen to. I had a passenger in the vehicle at all times during the one day trip who also can / will attest to no damage done during the time we had the car rental. Also the scratch is extremely minor, is not something that one would normally see on a pre-drive off rental car examination. I rent cars ***** times a year and this is the first time I've ever used Sixt. It will also be the last. I have never had this issue with another car rental company ever. Contract **********
Business Response
Date: 08/13/2024
Upon a final review of ******* Pearlsteins damage file, in a effort of goodwill we have decided to close and no longer continue financial pursuit of it. We look forward to the opportunity to service his/her rental needs in the future.
Customer Answer
Date: 08/26/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*******************************
Initial Complaint
Date:08/08/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Rental Agreement ********** Dear Better Business Bureau,I am writing to file a formal complaint against Sixt Rent a Car regarding an unjust and fraudulent damage claim related to my recent rental experience under Rental Agreement **********.During my stay at the ******************************, I returned the rental vehicle to Sixt Rent a Car on July 12, 2024, at 9:29 PM. As this was after hours, the vehicle was received by the hotel's valet parking attendants. The vehicle was returned in perfect condition, which was verbally confirmed by the valet at the time. The valet parking attendants also used a light to thoroughly inspect the car, ensuring there were no damages present. I have since received an email from Sixt Rent a Car indicating that my security deposit would be refunded in full.Its important to note that vehicles are typically given to and returned by customers via the hotels valet parking attendants. Given this, any damage to the vehicle could have occurred after it was returned to the valet, who then manages the vehicle until it is retrieved by Sixt Rent a Car. Despite this thorough inspection, I am now being accused of causing damage to the vehicle, an accusation that is entirely unfounded and fraudulent. It appears that this claim is an attempt to wrongfully withhold my security deposit and potentially seek additional compensation for damage that was not present when I returned the vehicle.This leads me to believe that the damage may have occurred after the vehicle was returned, possibly by another customer, commuter, or by the valet parking attendants at the hotel.I respectfully request that the BBB assist in resolving this issue by ensuring that Sixt Rent a Car honors their initial assessment, returns my security deposit in full, and dismisses any further claims against me.Thank you for your attention to this matter.Sincerely,
Business Response
Date: 08/13/2024
Upon a final review of ******* Daeisadeghis damage file, in a effort of goodwill we have decided to close and no longer continue financial pursuit of it. We look forward to the opportunity to service his/her rental needs in the future.
Initial Complaint
Date:08/08/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
False claims of damage done to car during rental and being billed after car returned. I have sent two emails and two phone calls to try and discuss this case. I have been ignored and now hung up on. I have yet to receive any response about our dispute to these charges. They give me a deadline to pay money and then refuse to discuss the case with me. I have excellent credit and do not want this to go to collections so feel stuck. The below picture is what we are being charged $343.50. We were never provided a 360 inspection prior to rental and even if we had, with this obscure location it seems highly unlikely that this would have been noticed, being dark in color, and the bottom, backside of the rearview mirror. Nor was this damage discussed with us upon return. They have explained to me that they no longer do this to be quicker with the customer. For the record I would much rather spend 5 minutes going over the care than to be later screwed out of $350. It seems their "new" practices of not discussing things with the customer are not transparent, deceptive and benefit the company not the customer. I don't even know how this damage could have occurred unless it just fell off?? And why should I be responsible for that? To be honest it feels like they are just trying to get more money out of us because we used a second party and did not purchase their insurance. We were very careful with the car and I do not believe that we are responsible for this damage. It was parked in a small hotel garage and never on the street. We only drove it around 100miles and used **** most of the time we were on vacation. I believe it is more likely that this piece came off during a car wash between the two renters. And would also hope that this is not a scam to get more money out of honest customers. After looking at online reviews I see other customers have similar complaints.
Business Response
Date: 08/13/2024
After review of the ************************ file and all available information, we have decided to continue financial pursuit of the referenced damage file.

Customer Answer
Date: 08/22/2024

Complaint: 22112268

I am rejecting this response because:
Their response is minimal and does not address any of my concerns in original complaint. Outside of response received via BBB they have not once returned my phone call or responded to any email I sent them in regard to my concerns. There business dealings are not transparent, they do not make attempt to resolve concerns and have a complete lack of any attempt to communicate with customer unless an outside party is involved like the BBB. Even though we do not feel responsible we paid the $350 because we didnt want our excellent credit ruined by a company that clearly is not trustworthy and does not care.

Sincerely,

*************************
Business Response
Date: 08/27/2024
Thank you for your response to our letter concerning the above-mentioned claim.

Please be advised that every car goes through an inspection upon return of the vehicle, and all damages are required to be logged at that time. Our return process follows comparable quality standards at every Sixt rental branch.

Pre-inspection is required from our renter as per the rental agreement, our agents are not required to be present as they have done it prior to your pickup. It clearly states on the rental agreement: "It is your responsibility to inspect the Vehicle for damage before leaving our facility. If you discover damage, return to our office and notify us of the damage." Please note: The damage does not have to be any fault of your own. Damages can occur while the vehicle is parked, or anywhere else while not supervised.

During our investigation, we have reviewed your Rental agreement and we have not been able to find the damage(s) in subject marked with an asterisk where the pre-existing damages are marked.
The damage was captured at the time of the check-in process upon returning with the vehicle (see signed return check-sheet), and since you have opted out of our damage waiver coverage, you are responsible for the repairs and the associated fees.

Please review the attached documents that were presented by the branch. If you have documents to support that the damages were pre-existing (time-stamped Photos, videos etc.) please send them in for us to review it.

We understand that receiving a damage claim can be an unpleasant situation, but we would also like to ask you for your understanding that we cannot waive our claim as this is a financial loss to our company. We kindly ask for your understanding, given the background and extent of the damages, we are asserting our right to claim damage compensation from you as per the rental contract you agreed to.
We have received your payment in the amount of $343.50. The file has been settled and now closed.
If you have any additional questions please please contact us by calling us directly at *************** to speak with a live agent.

The ***************** is available Monday through Friday from 9:00 a.m. to 8:00 p.m. EST.

Customer Answer
Date: 08/27/2024

Complaint: 22112268

I am rejecting this response because: Not only are your business practices are not transparent but that you also price *****.
You state that you are trying to be efficient, but I believe most customers would appreciate a verbal explanation of your practices and as to what they are signing. It is not more timely if everyone stops to read every word of a written agreement. It is only more timely for the company if you are hoping they dont read every word, hope they hurry up and sign, and then not address any damage upon return until a week later my email. There is not any verbal instruction to assess/video record car prior to renting.
Also, damage fees are exorbitant. We were charged $350 for a piece of trim on a side mirror that in no way impacted the cars ability to function. Online the price of the entire mirror can be found for $60. Even including labor or a factory part, that is a beyond excessive charge.

Sincerely,

*************************
Initial Complaint
Date:08/07/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On June 30th I made a reservation with my debt card and was charged ******. On July 8th I was refunded the money due to SIXT not accepting debt cards to pick up rental vehicles so we used my wifes credit card. On July 17th we got the final receipts showing we were charged ****** on my wifes credit card but after 9 days I was charged the exact same amount on my debt card. I have called the branch and customer service multiples times with no resolution in sight. One fleet manager named **** was able to see that there was a duplicate charge while the branch manager refuses to assist with the reimbursement of this duplicate charge and hangs up the phone. There have been multiple incidents like mine according to the ****** reviews and I feel like there is something fraudulent going on.
Business Response
Date: 08/13/2024
Upon further review of our records, we can confirm **** ending in 394 was used to prepay reservation ********** in the amount of $422.45 on 6/30/24. Upon arrival for pick up on 7/9/24, a different **** ending in 174 was presented as the payment method. As a result, $422.25 was refunded to the original **** ending in 394 on 7/9/24 and all charges would then go to the presented **** ending in 174 upon completion of the rental. We can confirm this was the case when $422.45 was charged to **** ending in 174 on 7/19/24. We hope this information clarifies your inquiry.
Initial Complaint
Date:08/07/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I rented a car from **** on July 18 in **************** **, I drove to ********* ** and returned the car approx. 5 hours later on the same day. I went from one parking lot to the next. Neither location walked around the vehicle to mark damages. The first *** that helped, told me everything was fine "I did not have to worry about it, they notate damages." I thought this was odd. There were minor scratches on parts of the car, and wear/tear type damage but nothing major, I had a screaming infant in the car so I moved on. We loaded up the car, drove the next state (330 miles) and returned the car in **. Upon return, the *** who helped us stood next to me, walked around with me as I unloaded the car, made no comments about any damage or any issues with the car, I notated no changes. Asked him if there were any issues with the car, was told no, it looked good. He then drove the car through a drive though photograph mach. Then I receive a claim from the company for damages. I respond immediately, explained the situation, a proper walk through was not done upon pick up of the car, I was told damages were already notated, not to worry. The company responded by sending me a bill for $822. I find this incredibly dishonest by a car rental agency and I now understand why people prefer to **** instead of rent cars. There was no formal check in/check out process that was followed by either location and both locations functioned and were operated differently. Thus, no continuity. The lack of consistency in operations procedures and staff leads to undue charges given to the wrong renter. The damage occurred somewhere, but without proper check in/check out procedures followed, there is no proof of when they occurred or by whom. This leaves a bill being sent to whoever happened to return the car when to a location that takes automatic photos. The pickup location had no photos of the car upon last return nor my pickup and without a proper walk through I find this incredibly dishonest.
Business Response
Date: 08/13/2024
After review of the ********************* file and all available information, we have decided to continue financial pursuit of the referenced damage file.
Customer Answer
Date: 08/13/2024

Complaint: 22106735

I am rejecting this response because:
I have gone through the original agreement, there was damage noted on a passenger rear rim. I had the previous images from the last claim on that rim sent to me. One of the scratches is identical to one of the scratches pictured in my claim. The claim notes damage to a front passenger rim, yet there are no picture zoomed out to reference which part of the car the rim is on. Front or back. The damage pictured is also not that of driving, as the damage is deep in the rim, something like vandilism would have had to occur. And since I drove the car to one place and never left it- this is unlikely. With how loosely the documentation was done at the pick up location I am not convinced that damage not only was already there, but is the damage previously documented on the car.
Sincerely,

***********************
Business Response
Date: 08/15/2024
Thank you for contacting the Sixt US Claims Department.

Each vehicle is inspected after each rental prior to being made available for the next rental. By signing the rental agreement, you confirmed the above-mentioned vehicle was handed over to you in a damage-free condition or with the pre-existing damage(s) listed on your contract. Upon return of the vehicle, new damage was discovered and documented.

According to the terms of your rental agreement, you are obliged to return the vehicle in the agreed condition. As this was not the case, we are holding you liable for the damage(s).
Should you have any time stamped documentation showing the damage(s) to be pre-existing, we kindly ask that you send them for review.

Please remember to reference your damage number for us to properly process your request.

Thank you for your cooperation regarding this matter.
Initial Complaint
Date:08/07/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On July 29th, 2024, while returning our rental car at ************************************************, we accidentally locked the door to our rental truck, leaving a backpack with over $5000 worth of items inside. Since it was after hours, we immediately called 1800 to get a direct number to someone at the *************** location to report that we had accidentally locked our items in our rental vehicle and to set up arrangements for our family to go pick up our bag. However, we were told that we could not have a direct number by multiple customer service representatives. We have been advised that our only option was to file a lost item ticket. We tried to explain that we did not lose our bag; it was accidentally locked in the vehicle, and we had pictures and videos to document this. It has been 10 days, and we continue to reach out, but we are being given the runaround. We were told that we would receive calls back within 24 hours, but it hasn't happened, and we are unable to submit a lost item ticket due to issues with the system. Additionally, we have requested that the security video be reviewed because the bag was lying on the seat in clear view and whoever checked the vehicle in could not have missed it. However, we have yet to receive a response to our request.
Business Response
Date: 08/13/2024
Thank you for reaching out to us and allowing us the opportunity to review your complaint.
We regret to learn that you may have left a personal item in your rental vehicle. Please be assured that at ****, we are dedicated to making every effort to retrieve and safely store any items left behind in our Lost and ***************** We understand the item was not lost, however, any item left in our vehicle is reported as a lost item and must be reported as such with the L&F department.
You may promptly file a lost and found report by visiting sixtlostandfound.com or by contacting SIXT Lost and Found at ***************. Currently, there is a listed found backback with item # 20099585. You may proceed with claiming this item in order to confirm if this is your belongings.

We understand the inconvenience of losing personal belongings, and we're committed to assisting you in the retrieval process to the best of our ability. Please reach out through the provided channels at your earliest convenience, and our team will endeavor to assist you promptly.

Thank you for choosing SIXT, and we appreciate your cooperation in resolving this matter.
Customer Answer
Date: 08/14/2024

Complaint: 22106442

I am rejecting this response because: I have filed multiple lost and filed forms out, which my items were never lost. Like Ive stated before, I locked my backpack, which had my drone, watch, and other equipment for taking pictures, inside of the rental car, on the back seat. I immediately called the 800 number, which gave me no other option, but to file a lost and found report, I took pictures and video of my bag on the back seat before walking away. I called as soon as they opened, and tried to get a response from their office, and told me to keep checking the site, and have been given the run around since, saying that the items havent been located. I only want my items returned, or compensation for my items

Sincerely,

*****************************
Business Response
Date: 08/20/2024
This matter has been escalated to branch management for further review. We recommend you file a police report and as requested by the branch manager, forward photos via email to the branch so they may look into this.

Customer Answer
Date: 08/22/2024

Complaint: 22106442

I am rejecting this response because: I have filed a police report, and I am awaiting further instructions from them. Just wanting my items returned, or compensation for stolen items

Sincerely,

*****************************

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Sixt Rent a Car, LLC is NOT a BBB Accredited Business.