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Business Profile

Auto Rentals and Leasing

Colusa Rent A Car

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.13/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromSusan H

    Date: 10/16/2022

    1 star
    This company is the worst I've ever dealt with. They are determined to charge you for insurance no matter how much proof you provide that you have coverage. We have rented from all major US rental companies, $100,000 vehicles without purchasing any extra coverage. Our insurance policy has very high limits and we also provided an umbrella policy that covers anything not covered by our auto or homeowner policies. They did not care. They proceeded to collect an additional $80 per day for insurance making the insurance for this rental more than triple the rental cost and more than a year of insurance coverage cost. In addition they did not pick us up at the airport as their contract states and would not answer the phone when we called. Also, we reserved a Toyota and got a Kia. The car had no power. Don't even consider using this company!!! You would be better off walking

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