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Business Profile

Loan Servicing

Community Loan Servicing

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This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Servicing.

Reviews

Customer Review Ratings

1

Average of 12 Customer Reviews

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Review Details

  • Amy G

    Date: 10/19/2022

    You can not get a hold of anyone at this company. I am needing to speak to someone regarding a forbearance plan that was never finalized with HUD.

    Community Loan Servicing

    Date: 10/20/2022

    ***, Community Loan Servicing, regrets your recent experience with us. We strive to provide excellent customer service but sometimes do not hit the ***** Thank you for taking the time to write this comment. We do value your feedback.



    To address your concerns, I hope to work with you to get more information. I would be grateful if you could let me know how to reach you. Please get in touch with me directly at ************ (weekdays between 9 am and 6 pm Eastern) to provide your loan information and further discuss and attend to your concerns. You may also email me at ********************************************, if you prefer.



    Regards,

    ******, SVP, Ombudsman

  • Laura C

    Date: 10/05/2022

    I need someone to contact me asap! Community loan service incorrectly reported my account late and since all your residential portfolio has been sold I haven’t being able to speak to someone and it’s affecting the purchase of my home. Please get ahold of me at *************** Gmail . My name is ***** *******

    Community Loan Servicing

    Date: 10/06/2022

    *****, Community Loan Servicing, regrets your recent experience with us. We strive to provide excellent customer service but sometimes do not hit the ***** Thank you for taking the time to write this comment. We do value your feedback.



    To address your concerns, I hope to work with you to get more information. I would be grateful if you could let me know how to reach you. Please contact me directly at ************ (weekdays between 9 am and 6 pm Eastern) to provide your loan information and further discuss and attend to your concerns. You may also email me at ********************************************, if you prefer.



    Regards,

    ******, SVP, Ombudsman

    Community Loan Servicing

    NMLS #****


     

Community Loan Servicing is NOT a BBB Accredited Business.

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