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Business Profile

Insurance Agency

Nsure.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agency.

Reviews

Customer Review Ratings

1.16

Average of 38 Customer Reviews

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Review Details

  • Andrele H

    Date: 05/07/2024

    Terrible customer service. Each agent spoke with acted like they did not want to be at work. I have three policies I canceled with them because customer service does not want to help me and did not care overall. Worst company Ive ever worked with, and I will never call them again. Ive never had to wait on the phone so long or for a policy update with any other company Ive dealt with in the past Id rather pay more money than work with Nsure.com

  • Rita A

    Date: 05/06/2024

    Ive asked Nsure ins company to stop sending me txt and to stop calling me several times a day and they want stop calling or sending emails and txts after Ive asked them to stop ? For weeks Ive been harassed by this company and they want stop ?

    Nsure.com

    Date: 05/07/2024

    Hello ****! 



    We apologize for the frustration this has cause. We have removed your contact information from our system, and you will no longer be contacted! 


     


    Thank you!


    Your Nsure.com  

  • Jim P

    Date: 05/01/2024

    This company is terrible. Low ball prices! Beware!!!! I have been trying to get homeowners for 3 weeks! Delay after delay. I have made 50 or more calls and it is useless to get switched and reswitched. Be warned. Run from this bad company

  • Lisa C

    Date: 03/07/2024

    Almost left Kin for these guys until the en*orsements page with 42 exclusionary en*orsements a*vising me what will NOT be covere* was missing from the 5 Docusign emails sent to me. I *i*n't sign anything, calle* to cancel within one hour an* foun* they *i* not nee* my signature, ha* alrea*y contacte* my mortgage company then went to their website to fin* the new insurance ha* alrea*y replace* the ol* policy an* I ha* to swamp all parties to say not changing. I then receive* this text message. How many of these reviews are pai* for their favorable en*orsement? I only just met them. That is an enormous amount of trust to think I won't say anything about something that seems coercive? You'll pay me $20 to bolster your ****** rating artificially??? I won*er if the polar opposite is crickets if I ha* to file a claim???? Last hurricane Kin staff phone* (an actual human, not robocall) to say "are you okay? Do you nee* anything for your family?? Without asking if we nee*e* to file a claim or any *iscussion of how much we might cost them. That was reserve* for the calm time after any emergency. (Our house ha* no *amage). Great rates are foun* here but be sure to look over what is an* isn't covere* for the low price. (transcript of text since I can't post a screenshot: "Hi, I am ******, the *** of Nsure.com. I woul* like to thank you for purchasing an insurance policy with us. If you were please* with your Nsure experience, please post a review to our ****** profile. (review a**ress) As a token of our appreciation, we will sen * you a $20 Amazon gift car* within 5 *ays of letting us know (by replying to this text0 you poste* a review." ******************* reviews? If you authentically *eserve 5 stars you shoul* not have to pay for them.

  • Kathleen S

    Date: 01/05/2024

    Horrible!!! Do not use them!!!! STAY AWAY! I applied for *** in September. My mortgage company even sent money to the *** company that I went with. I received a letter in the mail from my mortgage company stating that they havent received my insurance information. Reached out to NSure multiple times NOTHING. I still havent received any call back. Now I have 500$ increase because I wasnt insured for more then 45 days. This is a horrible business.

  • Robert D

    Date: 12/15/2023

    Due to the ever increasing hurricane *** claims we had to get a new policy elsewhere. We had a very competitive quote from nsure.com as agent and Slide as our policy holder. On November 5th we approved our polcy to begin on 11/19/23. Nsure sent the policy to out mortgage company and they paid the policy for the year. Now Slide contacted us on 12/14/23 and they want an additional amount because they say nsure didn't give them all the information they needed. They are threatening to cancel my policy unless I pay the additional ammount.

    Nsure.com

    Date: 12/18/2023

    Hello,  

    We have called the insurance carrier in regards to the policy change. Per Slide, the underwriter changed number of bathrooms from 2 to 3 and also added the square footage for the patio on the replacement cost estimator. This resulted in an increase in premium in the amount of $246.00. Due to agency oversight these changes were not corrected at the time of binding the policy.  

    Thank you, 
    Nsure.com 

  • gary p

    Date: 12/08/2023

    Terrible mistake ridden *********. Run away from dealing with them. Offered me a competitive rate, but could not complete required paperwork work for my home closing. Messed up on address, name spelling and birthdays. Never talk to the same person twice. Made numerous call to get policy verified and they failed time and time again. I had to scurry to find insurance last minute because of their incompetence. Don’t know how they can stay in business. Absolute failures.

  • Henry W

    Date: 12/06/2023

    BEWARE I applied for a lower homeowners rate because my carrier when ** 26%Was quoted Citizens for $1436 All I needed to do was get a 4 pt inspection which I paid for and it passed Then Nsure tells me Citizens wont cover me and their new quote was $300 more than my renewal price All I want is to be refunded my cost I paid for 4 pt inspection *********************

    Nsure.com

    Date: 12/15/2023

    We understand your frustration with this issue.  We have reviewed your file and the inspection company has agreed to refund the total cost of the inspection and was processed on 12/13/2023.  Please allow up to 7 business days to receive the refund to your original form of payment.  If you do not receive your refund or have any other questions, please contact our office at ************. 

  • John F

    Date: 10/23/2023

    I appreciate the feedback I am finding out to this company is incompetent especially in regards to answering questions due to quotations received recently. I will not waste any more of my time with these people.

  • Mary Jo H

    Date: 10/17/2023

    Nsure is a horrible company. Their customer service is non-existent. I have a simple question about my homeowners insurance policy. I called, was put on hold forever, and selected the option to schedule a call-back. Hours later, someone called me...then put me on hold. This is absurd. I have emailed, used the chat feature, sent messages through my account, and I get no response whatsoever. I scheduled another call back today because all I need is a form, was told she would send it right now, and then she put me on hold again and I haven't received the form I requested. I am in the process of finding another insurance company because this one is worthless.

Nsure.com is NOT a BBB Accredited Business.

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