Customer ReviewsforNsure.com

Looks pretty scary a lot of one stars lots of unhappy customers I can never understand a company that has this kind of review. How do they stay in business?

Almost left Kin for these guys until the en*orsements page with 42 exclusionary en*orsements a*vising me what will NOT be covere* was missing from the 5 Docusign emails sent to me. I *i*n't sign anything, calle* to cancel within one hour an* foun* they *i* not nee* my signature, ha* alrea*y contacte* my mortgage company then went to their website to fin* the new insurance ha* alrea*y replace* the ol* policy an* I ha* to swamp all parties to say not changing. I then receive* this text message. How many of these reviews are pai* for their favorable en*orsement? I only just met them. That is an enormous amount of trust to think I won't say anything about something that seems coercive? You'll pay me $20 to bolster your ****** rating artificially??? I won*er if the polar opposite is crickets if I ha* to file a claim???? Last hurricane Kin staff phone* (an actual human, not robocall) to say "are you okay? Do you nee* anything for your family?? Without asking if we nee*e* to file a claim or any *iscussion of how much we might cost them. That was reserve* for the calm time after any emergency. (Our house ha* no *amage). Great rates are foun* here but be sure to look over what is an* isn't covere* for the low price. (transcript of text since I can't post a screenshot: "Hi, I am ******, the *** of Nsure.com. I woul* like to thank you for purchasing an insurance policy with us. If you were please* with your Nsure experience, please post a review to our ****** profile. (review a**ress) As a token of our appreciation, we will sen * you a $20 Amazon gift car* within 5 *ays of letting us know (by replying to this text0 you poste* a review." ******************* reviews? If you authentically *eserve 5 stars you shoul* not have to pay for them.

Horrible!!! Do not use them!!!! STAY AWAY! I applied for *** in September. My mortgage company even sent money to the *** company that I went with. I received a letter in the mail from my mortgage company stating that they havent received my insurance information. Reached out to NSure multiple times NOTHING. I still havent received any call back. Now I have 500$ increase because I wasnt insured for more then 45 days. This is a horrible business.

Terrible mistake ridden *********. Run away from dealing with them. Offered me a competitive rate, but could not complete required paperwork work for my home closing. Messed up on address, name spelling and birthdays. Never talk to the same person twice. Made numerous call to get policy verified and they failed time and time again. I had to scurry to find insurance last minute because of their incompetence. Don’t know how they can stay in business. Absolute failures.

I appreciate the feedback I am finding out to this company is incompetent especially in regards to answering questions due to quotations received recently. I will not waste any more of my time with these people.

Nsure is a horrible company. Their customer service is non-existent. I have a simple question about my homeowners insurance policy. I called, was put on hold forever, and selected the option to schedule a call-back. Hours later, someone called me...then put me on hold. This is absurd. I have emailed, used the chat feature, sent messages through my account, and I get no response whatsoever. I scheduled another call back today because all I need is a form, was told she would send it right now, and then she put me on hold again and I haven't received the form I requested. I am in the process of finding another insurance company because this one is worthless.

Wish i would never have sent them any money or done business with them. This company is ********. They did nothing right from day one. They put the wrong address, and a few other things were wrong. Took them almost 2 weeks to fix, and then after I paid them they come up with a document that I needed and suspended my policy right after I paid. They are charging me for the 2 weeks and I had to purchase homeowners insurance with someone else, which cost me even more money. Do not do business with this company unless you like being screwed out of money

What a mistake...Purchased a policy through them with Citizens. After 45 days, Citizens cancelled it. Nsure never notified me or made contact. So we called and called and called Nsure. Each time, we discussed and requested why the policy was cancelled with 12 different reps. ** every case, we were never given a straight answer. We were promised call backs by "Service Manager"'s that never happened. Once it was about a tree too close. Another time it was we didn't notify Citizens we had solar panels and it required a $42 additional payment up front for the year policy. We called Citizens and they stated that Nsure had NEVER contacted them regarding a reinstatement (since we cut a tree down and had no issue with the complete house solar system). There was no record of anyone at the agency of actually trying to solve the issue. After contacting Citizens again, we finally received a reinstatement notice, again, no one from Nsure notified us. So fast forward to a few days later...Nsure contacts us and states we are past due on a policy. Nsure wrote another policy and was now billing us. The person who called was ticked. He had no record of anything on our account about the reinstatement and resolution. THIS PLACE IS THE WORST. Never again. The absolute worst. Four weeks, 12 different people, hours and hours and in the end I had to do all of the work to solve the issue. Did I say...NEVER AGAIN? The worst business...