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Find a Location

Mullinax Ford of Central Florida, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMullinax Ford of Central Florida, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers dealership automotive sales, service, and repairs of new, commercial and pre-owned vehicles.

    Business Details

    Location of This Business
    1551 E Semoran Blvd, Apopka, FL 32703-5603
    BBB File Opened:
    10/1/2004
    Years in Business:
    24
    Business Started:
    3/1/2000
    Business Started Locally:
    3/1/2000
    Business Incorporated:
    1/27/2000
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Joe Oberman, Sales Manager

    Customer Contact

    • Lisa Sullivan, Controller
    • Gerald Mullinax, President
    • Steven Francis, Vice President of Operations
    • Lawrence Mullinax, Vice President
    • Joe Oberman, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (407) 889-9959
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We purchased a 2014 **** F150 that was supposed to be certified, inspected, with a complete safety inspection. Within the first few weeks there were problems with the tires losing air. The We immediately contacted Mullinax **** with no response to calls or emails. This continued until the present (2/10/24). They refused to take the calls. An inspection by an outside repair shop said the rims were not properly sealed causing the leak. Owner had a very serious tire blowout on an interstate. Even with that the dealer refuses to respond or provide promised warranty or proof of *************************

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jonathan A

    2 stars

    02/13/2024

    I purchas** a 2014 F150 with great mileage and overall in descent shape. However, when I test drove the truck the tire censer light was on. I was told it just ne**** air. When I came back after a few weeks of working out our deal. I purchas** the truck and trailer-** it home, due to the fact I was from out of state. The day after I left I notic** that both front tires were flat. It was still on the trailer at this point. (The issue was cover** up). At the time of purchase the truck had a 100+ point inspection and a 60 day warranty. Neither the **************************************************** at the time I left the dealership. After having another auto shop in my town look at the tires and rims. It was not** that all of the rims had corrosion and would not hold air. As well as the tires had "tire rot". I have been attempting to contact the dealership now for 2 + months. They have not once respond** to any of my emails & most of my calls. This could have been an easy fix but they chose to make this hard and give themselves a really bad wrap. I also had a tire blow out on I-75 down town ******* in morning rush hour traffic. This dealership sold a tuck that was not road worthy and refuses to fix it. I have spoken to ***** the manager a few times and he basically said it's not their problem and the warranty did not cover this. There are ** laws that say this is there problem. This was a $30,000.00 investment and now I have to put $4k into is so I can drive it.This is unacceptable. Again they could have solv** this very easy but refuse to. Do not buy from this dealership. It will cost you more money.

    Local BBB

    BBB Serving Central Florida

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