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Customer Review Ratings
Average of 384 Customer Reviews
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Review fromHENDERSON G
Date: 09/25/2025
5 starsExcelente trabajo de Luis ******* muy profesional y rápido para solucionar el problema
Translated by BBB Representative:
Excellent work by Luis *******, very professional and quick to solve the problem.
Review fromDenise J
Date: 09/24/2025
3 starsNice guys. Need to put the filter attached to the wet vac so white stuff doesn't go all over. They tried to vacuum it up but I spent hours cleaning after they left. I'm exhausted. Not fair on elderly. I shouldn't have to do all this
Mechanical One, LLC
Date: 10/07/2025
We understand how frustrating this must have been and truly apologize. A team member will be in touch shortly to follow up and address your concerns.Review fromEndoffe B
Date: 09/23/2025
5 starsJoe and Ismael were professional .Explained the ac maintenance that needs to be done in the future to maintain an efficient ac system. Also informed us other available services that mechanical one offers.Mechanical One, LLC
Date: 09/24/2025
Thank you so much for your kind words! We're glad *** and ****** provided a thorough explanation of your AC maintenance needs and shared the additional services Mechanical One offers. Were committed to keeping your system running efficiently and appreciate your trust in our team!Review fromManuela G
Date: 09/23/2025
5 starsVíctor ****** & Yustin **** were phenomenal and very helpful! Great customer serviceMechanical One, LLC
Date: 09/24/2025
Thanks for the shoutout! Our technicians will be happy to know they made a great impression. Were proud to have them on our team and grateful for your support of Mechanical One!Review fromEva E
Date: 09/23/2025
5 starsTechnicians were fantastic, friendly and professional. They came in and got right to work to find the problem with my leaky sink and fixed it.Mechanical One, LLC
Date: 09/24/2025
Thank you for the great review! We're so glad our technicians were fantastic, friendly, and professional. It's great to hear they quickly identified and resolved the issue with your sink. We appreciate your trust in Mechanical One!Review fromJim K
Date: 09/22/2025
5 starsTechnician was very courteous and worked around our schedule. Thank you for your quick response and solution.Mechanical One, LLC
Date: 09/24/2025
We appreciate your feedback! Its great to hear our technician was respectful of your time and delivered a fast resolution. Your satisfaction means a lot to us, and were always here when you need us.Review fromMaureen W
Date: 09/21/2025
5 starsRafael was wonderful! He was knowledgeable and patient with all our questions. His explanations were detailed and understandable.Mechanical One, LLC
Date: 09/24/2025
Thanks for the great review! Our technician's attention to detail and willingness to answer questions truly reflect our commitment to excellent service. Were glad he was able to help and look forward to assisting you again!Review fromRandi K
Date: 09/19/2025
1 starHe never showed up! No call no show! Tech never showed!Mechanical One, LLC
Date: 09/29/2025
We sincerely apologize for the inconvenience caused by the missed appointment and lack of communication. This is not the experience we aim to provide, and were taking steps to ensure it doesnt happen again. Someone should be reaching out shortly to remedy this.Review fromYaritza A
Date: 09/18/2025
5 starsExceptional experience with professional character. They figured out what was happening to my garbage disposal and fixed it in 20 minutesReview fromLuis F
Date: 08/22/2025
5 starsThe techs that came out yesterday were absolutely diligent. Even though issue was not resolved they did their best to find the reason of thenissuenat hand. Very nice, knowledgable, and respectful. They took their shoes off, which we appreciate very much.
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