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Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.91/5 stars

Average of 9,987 Customer Reviews

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Review Details

  • Review fromJulie M

    Date: 09/10/2025

    1 star
    No stars! At first we thought we were on the legitimate website. It fooled us into believing that there were almost no tickets left. It posted that 350 tickets had been sold in the last 45 minutes.
    We were fools to believe it, but we are old (80s) and were tired at the time. Stupid!
    Today I contacted the correct ticket office and got our tickets (almost same seats) for $130 as opposed to $548.55! Tickets Center is refusing to refund our money even though I tried to cancel less than 24 hours after the transaction! Girrrrrr!
  • Review fromArden A

    Date: 09/09/2025

    1 star
    I want to report deceptive parking space practice by Ticket=Center.com. I recently purchased baseball game tickets from them and this was fine. They asked if I wanted parking at the venue and when I purchased the $40 parking I later discovered it was 10 blocks away at a hotel and entirely inappropriate. I contacted ticket-center to complain and they refused to make a refund. Do not use this site. They practice deceptive methods to see you parking you can't use-
  • Review fromKody S

    Date: 09/08/2025

    1 star
    Do NOT buy tickets from this site! You won’t get them and if you do it won’t be until the day of your event. Customer service is the worst! Buyer beware, you will lose your money and you won’t get your tickets!!!!
  • Review fromPatricia C

    Date: 09/08/2025

    1 star
    SCAM SCAM SCAM!!!!! Do not use this site!!! We ended up paying 3x the regular ticket price and the parking pass, well we payed something like $41 for a pass we could not even use. BTW, the lot was $5 cash only. Awful
  • Review fromKi S

    Date: 09/08/2025

    1 star
    DO NOT USE THIS SITE! It is a scam! They have somehow manipulated the search engine to appear as vendor’s primary ticket seller however they are charging almost triple the actual cost from the vendors while the vendor still had ample supply of tickets. Also they have fake customer service. They are unreachable and claim the information I entered is inaccurate even though it’s the same information they used to contact me. If I could leave zero stars I would.
  • Review fromGeof G

    Date: 09/07/2025

    1 star
    They configure their website to make it appear like the real venue. They claim that there are limited tickets while upcharging you a lot.
  • Review fromMark D

    Date: 09/07/2025

    1 star
    Will not refund a order made by mistake by a 65+ person
  • Review fromElizabeth H

    Date: 09/07/2025

    1 star
    If 0 was an option, this would be my rating.

    Placed an order for 2 tickets for a 7pm Broadway show two days prior to the show. The seller confirmed the sale and never sent instructions on how to retrieve tickets. I was on the phone with Ticket Center customer service from 6pm to 6:30pm (30 minutes prior to the show), and customer service stated that since the seller confirmed the sale, they cannot issue me a refund (despite the 100% guarantee).

    Tickets were never received and I never receive a refund for the $400 charged to my credit card.

    A warning to others, this company does not stand by your orders and should not be trusted.

    I am truly disappointed. This is fraud and the business should be further investigated.
  • Review fromDouglas B

    Date: 09/07/2025

    1 star
    Worst company ever. Got raped on ticket. Never got them. Phone service put me on hold for 30 mins. And kept cutting me off. Told me my tickets were on Ticketmaster, which was a lie. A TOTAL SCAM WEBSITE!!!!!!!!!!!!! I’m. Fighting with bank to my money back now. A TRUE SCUM BAG OPERATION. Phone contact was some Asian company even though website says Delaware. True pieces of feces.
  • Review fromgreg w

    Date: 09/07/2025

    1 star
    DO NOT USE THEM !!!!!! THIS IS A SCAM !!! Purchased tickets ( Thought it was Ticket Master) Have been trying to cancel the order with no luck. Have tried numerous timed to contact them. You got to the site and cant talk to a person, cant get a reply, you have to do a live chat (as they call it) but its just a generic computerized circle run a round. G.W Honolulu, HI

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