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Business Profile

Sales Lead Generation

National Processing Center

This business is NOT BBB Accredited.

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About

Important information

  • Additional Info:
    According to information in BBB files, consumers report receiving mailings offering information about senior issues and seeking general information to be returned on an enclosed card. As always, the BBB advises care in sharing personal information with unknown parties. Over the years, the mailings have indicated that the targeted seniors receiving the mailing can request information or contact by providing their phone number and returning the mailer.   Recent versions of the mailings indicate it can provide information about Social Security tax changes. Previously, the mailings focused on asset protection for estates and other financial offerings. Although the mailings indicate that there is no affiliation with a government agency, it fails to provide any company name or phone number so that recipients would know who they were dealing with. 
  • Customer Complaint:
    Complaints filed by those who have received mailings report that some of the sendings implied possible government origination.  Company statements in reply to some of the complaints presented by the BBB referenced use of the Direct Mailing Association's Do Not Mail list.  The difficulty that is not addressed is that consumers would not generally know or be able to trace the connection of National Processing Center to the America's Recommended Mailing firm.  

Overview

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National Processing Center

325 Pennsylvania Ave SE Ste 220

Washington, DC 20003-1148

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BBB Accreditation & Rating

National Processing Center is NOT a BBB Accredited Business.

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About This Business

Consumers across the country have raised questions about mailings received in the form of post cards offering further information if recipients sent in their phone number information.   The mailings lacked information about the sender, other than the contact point was an address in Washington, DC    Checking with US Postal Service, the BBB found that the location was a mail forwarding address used by a marketing firm located in Texas.  When contacted about complaint issues concerning these mailings, National Processing Center indicated that it was a trade name used by America's Recommended Mailers as a lead generator for its customers.   The company states that it does not maintain mailing lists, but purchases a new list for each client mailing it makes.

Years in Business: 34

Business Details

Local BBB:
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB File Opened:
2/21/2003
Business Started:
4/27/1992
Business Incorporated:
4/27/1992
Type of Entity:
Corporation
Alternate Names:
America's Recommended Mailers
ARM, Inc
Business Management:
Mr. Tom Hennessy, Managing Principal

Additional Contact Information

Principal Contacts
Mr. Tom Hennessy, Managing Principal
Customer Contacts
Mr. Tom Hennessy, Managing Principal

Additional Information

Business Categories
Sales Lead Generation, Marketing Programs, Direct Mail Advertising, Mailing Lists

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.