Event Ticket Sales
TicketNetwork, Inc.Headquarters
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Reviews
This profile includes reviews for TicketNetwork, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 48 Customer Reviews
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Review fromJane N W
Date: 01/02/2025
5 starsJane N W
Date: 01/02/2025
I purchased tickets for the Theory Of A Deadman concert through TicketNetwork. I immediately received an email for ticket delivery, and the entire process went smoothly. I just wanted to share this great experience with you. Thank you!TicketNetwork, Inc.
Date: 01/03/2025
We're very happy to hear you received your tickets. We hope you enjoy this event and look forward to helping you attend many more.Review fromJoyce B
Date: 12/27/2024
1 starI think Ticketnetworks response is B S! It tool 3 months and at the 11th hour to say there were no tickets!!!Review fromJoyce B
Date: 12/20/2024
1 starJoyce B
Date: 12/20/2024
Never use this business! We ordered tickets for the ****** **** in September of 2024, the night before our visit to ****** *12/20) we call this company to find out where are tickets were. They didn’t have any!!!! And I doubt they ever did! We were refunded, no interest mind you, but our plans were destroyed.TicketNetwork, Inc.
Date: 12/24/2024
We're very sorry to hear your purchase was not fulfilled as intended and apologize for any inconvenience. It is important to remember that we are simply a website exchange for sellers to list tickets. Unfortunately, for a variety of possible reasons, sometimes tickets purchased cannot be provided by the seller. We make every effort to ensure clients can attend their events, even if it means offering alternates than what was purchased, but there are times that this is not successful. Please note that this is fully outlined in the policies that we provide and are agreed to during checkout. We take undelivered orders very seriously and any/all orders that cannot be delivered are promptly refunded and appropriate actions taken with the seller. We very much understand the extreme disappointment of the situation and can only apologize and hope to do better next time.Review fromMichael T
Date: 11/11/2024
1 starBought tickets to a comedy show at **** ******* ** ******** *** for a Birthday gift for my Son. We went to get our seats and the owner of the place told us these were fake tickets and we would not be allowed in. Said he is familiar with this company and unfortunately they sell junk tickets. He tried to let us in if there were extra seats. There were not and we were sent away. Bday ruined.Review fromStacy S
Date: 10/17/2024
5 starsI bought two tickets on MegaSeats to ****** ****** concert 10/16 in ******* ****** ******. And it was AMAZING!!!! The show was great! Buying process was easy and fast!Review fromBertha L
Date: 07/08/2024
1 starBertha L
Date: 07/08/2024
On June 8, 2024 I purchas two cirus tickets and I paid extra for their insurance. The company is TicketNetwork.com. I received my confirmation June 8th. That was plenty of time for the tickets to download. The Circus was for July 5th Friday. The day of the circus the tickets still did not download. Footprints Center even try to help me and check the spam and still no tickets. I want is a complete refund of my purchase and including the insurance I paid. Did contact TicketNetwork and the refuse to assist me. Order number ******** * do not like doing business by phone. No real person to help a customer. Customers are always on the losing end. TicketNetwork are very low class people to deal with. Avoid them at all CostTicketNetwork, Inc.
Date: 07/09/2024
We apologize that you may have had some trouble accessing your tickets. However, there was no error with your purchase on behalf of our website or the seller's office. Our records confirm that your tickets were delivered via Ticketmaster.com in accordance with the policies you agreed to when placing the order on 6/9/2024, well in time for the event. It is best practice to access tickets as soon as possible and if needed, contact us for assistance. It should be noted that we are not affiliated with any ticketing platforms and can only provide general troubleshooting tips so some platform issues would need to be addressed directly with the platform. We see that you made multiple calls in to us after your event had started but did not stay on the line long enough to reach a representative. Additionally, we see that you contacted via email after the event for a refund. We have no control over if/when a client accesses their tickets or if/when a client contact us. Once again we are sorry you were having trouble accessing your tickets but we cannot honor a refund request.Review fromBarbara W
Date: 06/17/2024
1 starBarbara W
Date: 06/17/2024
I was over charged for a ticket to the ******* ****** ** ********** ** by $18.81. Requested refund and denied.TicketNetwork, Inc.
Date: 08/22/2024
We are sorry to hear you may no longer agree with the payment information for your purchase. Please note that all order details (including, but not limited to, the payment information) and website policies (including, but not limited to, the final sale) were displayed, reviewed and confirmed accurate and / or acceptable when placing the order.Review fromReza A
Date: 05/20/2024
1 starReza A
Date: 05/20/2024
It's an Absolute Scam It's an Absolute Scam. Paid $510 for a seat on BB row. the person next to me paid $171. Avoid them at any cost.TicketNetwork, Inc.
Date: 05/21/2024
Our records indicate that you received a complimentary upgrade in section when compared to what you purchased - your ticket selection was for Orchestra Left Center and your received Orchestra Center. While we are sorry to hear that you may no longer agree with the price you paid on your tickets, all order details (including, but not limited to payment information) are displayed during checkout. If a user does not agree with any information for any reason, they have the option to change the selection to something more suitable. There is no obligation to complete an order and all purchase attempts may be stopped prior to finalizing the order with the 'Place Order' button. It should be noted that we have various disclaimers during checkout advising that ticket prices are set by their respective sellers and may be above face value. By placing the order, you reviewed and confirmed the all information was accurate and / or acceptable. There is no error with your purchase on behalf of our website.Review fromAllison Y
Date: 01/28/2024
1 starWebsite was linked to a ****** event website, so I purchased 2 event tickets for $175. They emailed me, not an actual ticket, but a confirmation saying that I should receive a ticket by the event date. I then went to the event website and purchased tickets for $18 each.Review fromDan U
Date: 01/17/2024
1 starDan U
Date: 01/17/2024
I purchased $1500+ in tickets from ********* distributor and corresponded with ****************** They claimed that they had sent the tickets, and then stopped communicating with me once the payment had transacted. I will be taking them to small claims court in an attempt to try and recoup our money. How this company has not been flagged as fraudulent is beyond me at this point. It is obvious that these tickets were not scanned at the event, and we have proof that we had to purchase another set of tickets once we went to the venue and were not able to get any kind of access. Hopefully, someone other will read these reviews and not make the same mistakes as we have made and the BBB/Law Enforcement Agencies will start checking into this fraudulent business.TicketNetwork, Inc.
Date: 01/18/2024
Thank you very much for your review. Our records indicate that tickets were delivered to the email address as provided during checkout, in accordance with policies, about 90 minutes after order placement on 10/18/2023, the afternoon of the event. Many people unfortunately find their tickets in their spam, junk, or deleted folders. Ticket access was available through the receipt's 'Track My Order' button or the delivery notification email. However, we do not control how the email is automatically filtered by the account. It should be noted that not accessing tickets provided has no impact on the order as access is the responsibility of the client, as is contacting us for assistance if needed. It is important to remember that we are available via phone, email and website chat for all client service needs. If further assistance was necessary outside of what was provided, we were not informed.
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