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Business Profile

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Dynata

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Dynata's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dynata has 10 locations, listed below.

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    Customer Review Ratings

    3.98

    Average of 378 Customer Reviews

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    Review Details

    • Shannon O

      Date: 07/07/2024

      So far so good. Responsive. Opinion Outpost is the group I do surveys for. I rarely do surveys that I qualify for, so I think they miss the **** with a TON of public sector workers. It's a massive chunk of the population of ****** and the **.

      Dynata

      Date: 07/11/2024

      Hi *******! We appreciate your honest feedback. Were constantly working on ways to improve our members experience, surveys, promotions, and rewards. In the meantime, please do not hesitate to reach out to our support team for any account or ********************** concerns you may have. Thank you!

    • Constantino T

      Date: 07/07/2024

      The strength in this company lies in its customer service staff who are always compassionate, helpful and understanding. As another reviewer stated, there are surveys that ask many questions taking up a lot of your time and then disqualify you, creating a waste of time for you. However, this is where their customer service shines, stepping in to make things right. These particular surveys are the ones that show a "submit" icon after you have completed the survey, rather than just go to the reward page. I have been told that they do not use the results in these cases but that does not change the fact that I spent time and effort on it. Other than that, the program is great and rewarding. I would like to see more reward offers, like Staples, or supermarket chains and less airlines and magazines.

      Dynata

      Date: 07/11/2024

      Hello ***********! Thank you for giving us your feedback. We're glad to know that our support team was able to handle your account issue quickly. We can assure you that were constantly working on ways to improve our members experience, surveys, promotions, and rewards we offer. Let us know if you need anything else.

    • Loretta Y

      Date: 07/07/2024

      I have participated in e-rewards for many years and have been able to miles for several flights that ai otherwise would not been able to purchase and travel. My only issue in previous years has been the difficulty in being accepted for surveys I should have qualified for but was immediately closed to when I put in my age. This has improved greatly this past years even though I am older. Help with issues with surveys has been great!

      Dynata

      Date: 07/11/2024

      Hi *******! We appreciate your time and effort to provide us with feedback. If your account profile is updated, you are going to receive more surveys that fit the qualification. If you continue to experience the issue, please contact our support team for further assistance. Have a good day!

    • Nancy D

      Date: 07/06/2024

      I have been a Diamond member of the e-rewards panel for a number of years; I can say that although the customer receives only 1/3 of the points tallied for rewards, the choices of places where rewards can be cashed in are businesses where I can use the rewards. The surveys are interesting and I enjoy completing them. The support team is responsive, and they help when surveys close early because a quota has been met or due to a technical issue with the survey.

      Dynata

      Date: 07/11/2024

      Hello *****! We're glad that your experience with us has been positive. Thank you for your honest feedback about our surveys, rewards, and the service we provide. Have a good day!

    • gwen H

      Date: 07/06/2024

      E-rewards I have been very pleased and richly rewarded as a member of this group!

      Dynata

      Date: 07/11/2024

      Hi ****! We're happy to hear that you are happy with your experience with us. We hope to continue providing great service. Thank you!

    • Kimberly S

      Date: 07/06/2024

      Has good rewards and if you have a problem they always fix it. Good company!

      Dynata

      Date: 07/11/2024

      Hi ********! Thank you for your positive review. Have a good day!

    • Debbie M

      Date: 07/06/2024

      E-Rewards has always responded to any issue promptly. And in my opinion handled any issue correctly.

      Dynata

      Date: 07/11/2024

      Hi ******! Thank you for your honest review. We're always happy to help when needed. Have a good day!

    • CARLOS M A

      Date: 07/06/2024

      I have been a member since I started my membership with e-rewards more than 10 years ago. I have never had a serious problem with them and have been during all these years totally satisfied with the results. Not only I have fulfilled tons of serious reviews, but also participated in the trial of new products before they were launched into different markets. I have always been very pleased with them and the results they obtain!

      Dynata

      Date: 07/11/2024

      Hi ******! Thank you for sharing your overall great experience with us. We hope to be able to continue to provide you with excellent service. Have a good day!

    • Tom D

      Date: 07/06/2024

      I have been a member of the **Rewards survey panel for more than 10 years. **Rewards is not a scam - it is real. They are an excellent site to share your opinion on products, organizations, and politics. Survey points are commensurate to the time it takes to complete them. I have been invited to longer term studies due to my involvement with an opportunity to earn even more points. When I choose a reward, it is emailed to me immediately. If there is an issue with a survey their customer service team is very quick to resolve any issues and to provide proper credit.Overall, **Rewards has provided me with great customer experiences with minor issues. Gives me a chance to share my opinions, feedback, and experiences. Best of all, I earn cash in the form of gift cards that I can use at a variety of places I usually shop anyway.

      Dynata

      Date: 07/11/2024

      Hi ***! We're thrilled to hear about your great experience with e-Rewards. We hope to continue to provide you with surveys and rewards that best fit your needs, and especially support that doesn't disappoint. Thank you for your feedback!

    • Larry C

      Date: 07/06/2024

      A good place to slowly earn airline points/miles AND assorted gift cards. Concerns/problems are answered quickly and fairly. Only 5 .2 consolation points may be earned per day for surveys one does not qualify for, although I have had occasions where I have taken zero surveys (on 7-6) and lost the opportunity to receive .2 points for ??? hours.

      Dynata

      Date: 07/11/2024

      Hi ********! We're happy to hear that you are able to earn points/miles while taking surveys with us. For any issues or concerns about a survey, please do not hesitate to contact our support team. Have a good day!

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