Reviews
Customer Review Ratings
Average of 28 Customer Reviews
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Review fromRobert M
Date: 10/06/2025
5 starsSage, from TMS, recently inspected and adjusted our home water softener. Sage was professional and efficient and gave a clear explanation of the work he had done. Thank you, Sage!Review fromDavid H
Date: 10/03/2025
5 starsI contacted TMS to review a thermostat voltage issue. After full review of the electrical situation, the Serviceman determined that only a standard thermostat will work and Bluetooth will cause the issue. He also reviewed the entire system and we entered into contract. This wasn’t availabie last year but is now. We are glad to have well experienced company to rely on.
Total Mechanical Systems
Date: 10/07/2025
thank you so much for your thoughtful review!
We’re glad we could help resolve your thermostat issue and provide clarity on the best solution for your system. It’s great to hear that our technician’s expertise gave you confidence to move forward with a service contract. We’re proud to offer new options this year and are thrilled to be your trusted HVAC partner. If you ever need anything, we’re just a call away!
— The Total Mechanical Systems TeamReview fromRaymond M
Date: 09/25/2025
5 starsguys did an excellent job working on my ductless head unit. I would recommend TMS for any HVAC needsTotal Mechanical Systems
Date: 09/26/2025
Thank you so much, ******** for your kind words and recommendation! We're thrilled to hear that you were pleased with the work on your ductless head unit. Our team takes pride in delivering quality service, and it's great to know we met your expectations. We truly appreciate your support and look forward to helping with any future HVAC needs!Review fromDawn B
Date: 09/23/2025
5 starsHighly recommend Total Mechanical Systems! I was very pleased with the routine maintenance provided. He was punctual, polite, and extremely thorough. He took the time to explain the system's status and even pointed out a potential issue for the fall tune-up. Our air and heat continue to be a constant comfort, and I won't use anyone else. Thank you!Total Mechanical Systems
Date: 09/24/2025
Thank you so much for your kind words and recommendation, ***** We're thrilled to hear that you had a positive experience with our routine maintenance service. Our team takes great pride in being punctual, polite, and thorough, and it's wonderful to know that those qualities came through during your visit. We're especially glad the technician was able to provide helpful insights for your fall tune-up. Your comfort is our priority, and we're honored to be your go-to choice. Thanks again for your trust and support!
— Total Mechanical SystemsReview fromLeanne L
Date: 09/19/2025
5 starsI called TMS to look at an issue that I thought was coming from my water heater but they were able to find the root cause of the issues and were able to explain how I can fix this problem, but also how to prevent it in the future. The technician sent was knowledgeable and were able to answer all my questions with confidence. TMS has earned my trust, and I am looking forward to working with them in the future.Total Mechanical Systems
Date: 09/22/2025
Thank you for your kind words and for placing your trust in TMS! We're so glad we could help identify the true source of the issue and provide you with clear guidance on both fixing and preventing it. Our technicians work hard to ensure every customer feels informed and confident, and it’s great to hear that came through in your experience. We truly appreciate your support and look forward to working with you again in the future!Review fromMaya C
Date: 09/19/2025
5 starsTotal Mechanical Systems was incredibly fast, professional, and helpful when they came out to fix my heat. From the moment I called, their team was responsive and efficient. The technician arrived on time, explained everything clearly, and got the job done quickly.
Because of their excellent service, I’ll now be using them for all my HVAC, electrical, and plumbing needs. I highly recommend Total Mechanical Systems to anyone looking for reliable and top-quality work. You won’t be disappointed!Total Mechanical Systems
Date: 09/22/2025
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Total Mechanical Systems was fast, professional, and helpful. Our team works hard to provide clear communication and efficient service, and it’s great to know that came through during your heat repair. We’re honored to be your go-to for HVAC, electrical, and plumbing needs, and we truly appreciate your recommendation. We look forward to serving you again!Review fromNeeley T
Date: 09/19/2025
5 starsI recently had to replace my water heater, and I can’t say enough good things about the service I received. From the moment I contacted them, the team was attentive and incredibly helpful. They guided me through the options available, making it easy to choose the right unit for my home.
What really caught my attention was the 0% financing offer. This made the whole process a lot easier on the wallet, and it was a relief to know I could manage the costs without breaking the bank.
Once everything was set, their technicians arrived right on time. They were friendly, professional, and really knew what they were doing. The installation was smooth, and they took the time to answer all my questions.
Overall, I’m really pleased with my new water heater and the entire experience. If you’re in need of a replacement, I highly recommend exploring their services!Total Mechanical Systems
Date: 09/22/2025
CopilotAbsolutely! Here's a revised version of the response without mentioning the 0% financing:
Thank you so much for sharing your experience! We're thrilled to hear that our team was able to make your water heater replacement smooth and stress-free. Providing attentive service and clear guidance is something we take pride in, and it's wonderful to know our technicians made a great impression. We’re glad the installation went smoothly and that all your questions were answered. Your recommendation means a lot to us, and we’re always here if you need anything in the future!Review fromMatthew F
Date: 09/18/2025
5 starsThey fixed my ac.The customer service was the best wiil definitely use them againTotal Mechanical Systems
Date: 09/19/2025
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that your AC was fixed and that our customer service exceeded your expectations. We truly appreciate your support and look forward to serving you again in the future.Review fromKyle M
Date: 09/18/2025
5 starsGreat company. Dependable and reliable technicians that perform extremely well together.Review fromJessica B
Date: 09/11/2025
5 starsI recently had the pleasure of working with Total Mechanical Systems for an HVAC issue at my home, and I could not be more satisfied with their service. From the moment I contacted them, their professionalism and commitment to customer satisfaction were evident.
I wholeheartedly recommend TMS to anyone in need of Plumbing, Heating, Cooling, or Electrical services! They're expertise, reliability, and EXFEPTIONAL customer service truly set them apart.
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