Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          I Love Dooney.com has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • I Love Dooney.com

              1 Regent St Norwalk, CT 06855-1405

            • I Love Dooney.com

              PO Box 5355 Norwalk, CT 06856-5355

            Business ProfileI Love Dooney.com

            Clothing
            Multi Location Business

            Contact Information

            1 Regent St

            Norwalk, CT 06855-1405

            Visit Website
            (800) 827-0003

            Customer Reviews

            1.62/5

            Average of 47 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            55 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            I Love Dooney.com has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • I Love Dooney.com

                1 Regent St Norwalk, CT 06855-1405

              • I Love Dooney.com

                PO Box 5355 Norwalk, CT 06856-5355

              Location of This Business
              1 Regent St, Norwalk, CT 06855-1405
              BBB File Opened:
              8/2/2011
              Business Management
              • Mr. Frederic A Bourke Jr., Secretary
              • Mr. H. Peter Dooney, President
              Contact Information

              Principal

              • Mr. H. Peter Dooney, President

              Customer Contact

              • Mr. Frederic A Bourke Jr., Secretary
              Read More Business Details and See Alerts

              Customer Complaints

              55 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/22/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I ordered 2 purses from this company but only one was delivered. The other was marked undeliverable for some reason as to be sent back to I love dooney. When I called once before, I was told it would be 10 days before I could receive my refund since I never received the package. Now im being told by Amy today it will be 8 weeks before I can get a refund for an item i have not received. Its strange the other purse was delivered with no problem but the other one was not. This is not my fault and I do not steal packags. Either UPS or USPS stole my other purse and it's been over a month. I want my full refund back to my account. I will not refer them or order from them ever again.
              Read 54 More Complaints

              Customer Reviews

              47 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              ROBERTA B

              02/27/2024

              For the first time I am so disappointed with I love Dooney. I purchase a purple bag for my early birthday gift in January. I just open the box haven't even taken the plastic or anything off of it. Sunday because my sister knows I love purple she brought the same exact bag for a birthday gift. I call I love dooney on monday and they told me that I couldn't even get a credit for another product. All the money I have spent on dooney have never ever asked for anything let alone returned anything and they tell me oh you are a little past the 30 days mark.. Okay but for a loyal customer can you all atleast make a one time credit. Wasn't what I really expected from a company like this. Now I have 2 bags the exact kind and you all can't even give me at least a different color in place. WOW. This is what loyal customers get I have loved and brought dooney for years I have one of the original bag and will never ever get rid of it and just this one time just one time a exchange atleast wow.
              Read 46 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.