Business Profile

Security Systems

Safe Home Security, Inc.

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Safe Home Security, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

519 total complaints in the last 3 years.
225 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:07/10/2023
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Original contract was singned for 36 months, ending on 01/20/2023. We contacted company on 06/05/2023 to discontinue service, and were informed that we had signed a new 60 month contract on 02/28/2022. We asked that they send us the documents, as we did not have such contract on file. We received their documents and though it was signed electronically, it is not the signature on my original contract. We did not sign this contract, we would never be locked in to a contract for 60mths where equipment was not or better services were provided.

The "new contract" was not requested by us, we did not sign into a new 60 mth agreement. We are asking this fraudulent contract be voided and any fees associated with such be dismissed.
Business Response
Date: 07/24/2023
The electronic agreement was docusigned from an IP address in your city and state. In addition we have documented conversations that indicate this was discussed and agreed to.
Initial Complaint
Date:07/10/2023
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
"I am requesting that Safe home equipment be removed from my home and my service is canceled. Upon installation, the technician, Anthony, installed a touchscreen panel and a and a eufy camera. The camera was mounted on my garage and expected to have a view down the driveway. The view started out that way but in hours would be pointing down to the ground, not providing scope of intended view area. The touch screen panel did not have a stand and was left on my living room table with what I believe is white electrical tape (as shown in attached picture). I was told that a stand would be ordered but had no further communication on when it would be delivered. Anthony, also told me that my *** CO2 detector was not compatible with the safe home panel and one would be ordered for me. Also I wasn't given an expected date of delivery. I reached out to Zach on Monday after installation and no response. Also, I was provided ********** by Zach, for any concerns. I spent a lot of the day calling around attempting to find the right people to solve my problem. When I finally got the correct number, apparently I was calling out side of business hours, for which business hours weren't listed, nor time zone. So at 8 & 9 am in EST, where I am, I am calling outside of business hours. I also have to work. I called the 800 number that was provided to me by Zach, and that is when I was told that office I am calling is in ****. After speaking to someone, I was told he was going to reach out to Zach, he wasn't replying to him either.
So after all of the miscommunication, and installation of broken/damaged equipment and trying to resolve the issue, I would like to cancel the service and remove the equipment. It is very unfortunate because had I not had such an unpleasant experience with trying to solve the issue, then I would have been satisfied with the upgrade in equipment."

There tech, Anthony C******, also damaged my property upon installation, as shown in providing attachments
Business Response
Date: 07/17/2023
******* *********** **********
****** ******** ******* *** **** *** ****** *********************
** ****** **
********* ** *****
********** ************ ****** *******
**** ****** ******* ********
**** *** *****
My name is Brandon, and I am the Customer Experience Manager for Safe Home Security. On behalf of Safe
Home, I would like to thank you for affording our office the opportunity to review and respond to this complaint. I will
provide you with our company’s position in the ensuing paragraphs of this response.
We have thoroughly reviewed the above-referenced complaint and the complainant’s account history and we have
taken into consideration all of the relevant factors concerning this matter. After performing this review, we regret to
advise your office that we are not amenable to covering the costs associated with the reinstallation of the
complainant’s system from her previous alarm company and/or providing any form of reimbursement. Upon careful
examination of the circumstances surrounding the complainant’s request, we have discovered that the technician
who uninstalled the complainant’s Safe Home Security system fixed the cable that was unintentionally cut at the
time. As such, we believe we have addressed any and all concerns regarding the complainant’s claim regarding
damages she alleges were done to her Security service products. We will not be providing any further assistance
regarding the reinstallation of the complainant’s equipment from her previous alarm company.
We understand that this outcome is likely not what the complainant had hoped for. We sincerely apologize for any
inconvenience caused to the complainant. As a company, we are committed to delivering quality customer
satisfaction. We always strive to deliver the highest level of service. However, in this particular case, our evaluation
has led us to conclude that the relief the complainant has requested is not merited under these circumstances. We
thank your office for bringing this matter to our attention. We appreciate your understanding in this regard.

Customer Answer
Date: 07/18/2023

Complaint: ********

I am rejecting this response because:

The *** panel was not operational after the Safe home techician Anthony C******, cut the power cable, and left the motherboard of the *** panel on mu couch exposed. It is true that, Adam, the technician that removed the equipment, did splice the wiring back together, but the panel was not operational. This resulted in a service visit from an *** technician, Paul, on Friday July 14, 2023. Invoice attached. Had Safe Home not damaged my *** panel, I would not have had to have an *** technician come out. Upon Paul entering my home and asking me what happened, befroe I could answer he said "you were scammed , Huh? What company was it?" When I replied that it was Safe Home, and that they told me they were contracted by ***, Paul replied "Yeah, I have seen this recently with a few customers. ***'s corporate office is getting involved, because *** is being called for all these in home services after Safe Home has been in the customer's homes." The bill from *** is attached. I should not have to pay for a service technician to come out when another company damaged the equipment. Nor should *** have to eat the cost of their technician coming out when another company has damaged *** equipment and stated on a recorded phone call that they were liable when they touch another company's equipment resulting in malfunction, as stated by Kaiden on a phone call on July 11th at 1802 EST.

Per my legal council, **** *****, if Safe Home does not reimburse me, this will result in a case in small claims court. Including the amount for the *** bill and prorated amount of having my home unsecured for the week, From July 7th when Safe Home removed their equipment, until July 14th when Paul, the *** technician fixed my panel and got it operational. As of right now I'm only asking for reimbursement for the ***.
Safe Home has a reputation of of providing poor service. This is why there is there $5 milliin dollar stipulation judgement against them and why there is currently at 1.06/5 rating on BBB.

Sincerely,

****** *******
Business Response
Date: 07/31/2023
Please review our response to the complaint.
Customer Answer
Date: 08/01/2023

Better Business Bureau:
Though, I have not received the refund checks at the time of writing this response. I am assured by Brandon that they are being issued and I can expect them in the upcoming weeks.

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *******
Initial Complaint
Date:07/10/2023
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My mother, ***** *****, signed a contract with Safe Home Security for her condo, in August 2022 for 5 years. Her health has declined and she now resides in an assisted living. I have contacted this business several times to cancel her contract. I provided them with my financial power of attorney document. They will not cancel her contract and said my mom can bring the security system to her new residence. I explained that my mom doesn't need a home security system at her assisted living facility. They will not accept my financial POA. We are selling her condo and see no reason my mom should keep paying for a home security system she no longer needs. I am concerned they may have taken advantage of her due to her age (76) when she signed this contract. She has memory impairment. They said they may (it didn't sound actually likely) cancel her contract if I provide proof of her residence at an assisted living and proof of her dementia diagnosis. That is a violation of HIPAA. I consulted our attorney and she recommended contacting the BBB. I am filing this complaint to see if BBB can assist with getting my mom's contract with Safe Home Security cancelled.
Business Response
Date: 07/11/2023
To whom this may concern.
I would like to state that it is unfortunate that ***** *****' health is at a decline, I do extend my sympathy for your family at this time. I would like to also state that although this circumstance you are dealing is very difficult I would like to be totally transparent. This customer signed an agreement for 60 months and although the customer no longer lives in home a 90% obligation is needed in order for our company close this account with no further obligation from either party. Our company is willing to come to a compromise due to your situation. Please contact
###-###-#### Ex ****

Thank you for your assistance
Customer Answer
Date: 07/18/2023

Complaint: ********

I am rejecting this response because: they expect me to pay 90% of a contract for a security system my mother no longer needs. I will be calling our attorney to assist in this matter.

Sincerely,

***** **** ****
Business Response
Date: 07/20/2023
To whom this may concern
Due to the stipulation of the contract 90% obligation would be required to close this account with the company. Please refer to the agreement that was signed
Thank you for your assistance
Customer Answer
Date: 07/24/2023

Complaint: ********

I am rejecting this response because: our attorney advised me to file a complaint with the **** ******** *******, which has been done.
Please advise what 90% of mom's contract would be as of this date, 7/24/23.

Sincerely,

***** **** ****
Business Response
Date: 07/25/2023
To whom this may concern
An agreement was signed for 60 month on 8/23/22. I will attach this agreement to this response. This means that in order to close this account with no further obligation 2551.39 would need to be paid. After this is paid the company will close with no further obligation.

Thank you for your assistance
Initial Complaint
Date:07/10/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Our situation started when my Husband put in to win a free **** doorbell. Guy came out and sold us a security system in order to get it. We agreed to a one year contract never could get it to work! They had a serviceman come out to fix worked for a week and went off line and we have not ever got it back. We have never received the benefits of it working scared to have fixed because they renew the contract when someone comes out!! Censors keep falling off and the **** bell is pointed opposite wall we can’t see anybody coming up to door until they are there! We had installed 2020 they said our contract was not up till 2025!! I saw the contract and they went ahead and sighned two renewals that are not my husband’s signature. We will not pay another dime! Go ahead take us to collections I will contact our ***** ******** ******l and we will get a lawyer! We also had called several times and had messaged to cancel so they were aware before they felt the need to renew without our ok.
Business Response
Date: 07/18/2023
In Response to BBB ID ******** for ****** ******: We have
been in review of the account for Mr. ****** regarding the matters in this complaint.
Upon review of the account we have located the agreement signed January 12,
2020 for a 60 month term upgrading the client to the Complete Plus Warranty. Prior to that agreement being signed, the
client had signed an agreement dated February 21, 2019 for a 66 month term with
the first 6 months deferred. Both of the agreements have been attached for reference.

If the client is stating that they did not sign the
agreement in 2020, a police report would need to be filed.
As stated in the agreement, the client may cancel prior to
completion of primary or renewal term upon receipt of ninety percent (90%) of
stated terms. As of July 18, 2023, the client would owe 13 months to close the
account.
We at Safe Home Security are not opposed to servicing the clients
alarm system. Should the client wish to have a technician service the system,
please call ###-###-#### to schedule the appointment.
Initial Complaint
Date:06/28/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have a security system with Safe Home, and I continue to have issues where alarm is going off at my home with no breach occurring. I have tried to get tech's out here to address this issue as the Police have been dispatched multiple times for alarm trigger and I am now getting fined. This company is awful. I am asking for nothing else but for them to honor their commitment to fix my system for which I have already paid for a warranty. I am also logging a case with the State of ** as this is now beyond repair. This company should be fined and I would not recommend them to my worst enemy.
Business Response
Date: 07/11/2023
In Response to BBB ID ******** for **** ******* - Upon review of the account for Mr. *******, we at Safe Home Security show that there is a service appointment scheduled for Thursday July 13th between 9AM and 1PM. The technician will be calling the client 30 minuets prior to arriving.
Customer Answer
Date: 07/12/2023

Complaint: ********

I am rejecting this response because: Theyt cancelled on me! they are not coming tomorrow - I am fed up with this! Thank you for helping, but they cancelled again last night and are not coming. I called them again this am, and no response.

Sincerely,

**** *******
Business Response
Date: 07/13/2023
We have reached out to the client to confirm service for wither 7/14 or 7/19. We were unable to speak with the client and a message was left. We ask that the client call ###-###-#### to confirm the service date.
Customer Answer
Date: 07/14/2023

Complaint: ********

I am rejecting this response because:
I have told them 10 times i am not here on the 19th.
BBB - this is actually a waste of my time. While I know you are trying to help me, you are just a go between for their lies! Please close the case, I will log a complaint with the ** Attourney General and ** Dept of Consumer Protection. This is rediculous and a complete waste of time.

Sincerely,

**** *******
Initial Complaint
Date:06/27/2023
Type:Order Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have tried to cancel monitoring with this company as they apparently purchased my contract from another company and I was not notified. I tried cancelling prior to the end of my 3 year contract with the original company as you will see outlined in the attached word document. I have called numerous times with no resolution -- they won't transfer me to the cancellation department or anything as outlined.

The first I heard of this company was when they billed me -- bill I received on 6/17/2023. Up until that point I had never heard of them nor knew they had bought out my contract. The cancellation department won't return my call (they use a number on my original contract which I have not had in 2 years.

All information of my attempts are outlined in the attached document. I want the monitoring stopped and no negative reporting on my credit report.
Business Response
Date: 07/10/2023
In Response to BBB ID ********: We have requested the cancellation of the account as requested by the client. Please allow up to 30 days for it to be finalized.
Customer Answer
Date: 07/12/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. The one item that was not addressed was my credit report

Sincerely,

******* ******
Initial Complaint
Date:06/22/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The monthly billing and the system does not work as it should I was just told by an agent that at the end of my contract if I don’t send in a written request to cancel I will be auto renewed for 1 year that’s ******* and a scam I just want out of this agreement and I’ll even pay my past due balance and we can just go our separate ways at this point.
Business Response
Date: 06/23/2023
To whom this may be concerned
This customer has been with our company since September of 2021. A 42 month agreement was signed for 67.99 a month. I will attach this customers agreement to this response to review. If the customer would like to close this account with us a 90% obligation would need to be fulfilled. This customer has 21 months remaining on this current agreement. A settlement of 1492.86 would need to be paid in order for out company close this account with no further obligation. If the customer has any question please don't hesitate to contact Safe Home Security.
Please contact ###-###-#### Ex:****
Thank you for your assistance
Customer Answer
Date: 06/23/2023

Complaint: ********

I am rejecting this response because: I signed under duress and I was misled and the customer service is poor and I just want out please help me and let me out of this agreement and I won’t bother you guys anymore sorry but this has been a night mare and I’m ready for it to be over and done with.

Sincerely,

********* *****
Business Response
Date: 06/26/2023
To whom you this may concern
It is Unfortunate that this customer feels this way however our company would require this account to be close properly. Our company will maintain its position that was previously discussed
Thank you for your assistance
Initial Complaint
Date:06/21/2023
Type:Order Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hello BBB,

I am have repeatedly requested this contract to be terminated by phone and in wrting. I no longer own the home. The ********** **** ** **** was sold in July of 2021.

Account Number 559327
Original Property Address **** ********** **** ** ************ *******
The original contract date was 03/01/2018.
Contract end date 09/01/2023

I sent and email to Safe Home on December 7th, citing a provision in the contract
Contract states "Client may cancel prior to completion of primary or renewal term upon receipt of (90%) of stated terms. Applicable for sale of home, death, and transfers.

The sale of Property Address **** ********** **** ** ************ ******* in July of 2021 qualifies for Early Cancellation.

My requests was ingnored and dismissed.

I am including a copy of the contract and email request for early Cancellation.

My first request is for Safe Home Security to honor their own contract and terminate based on the sale of the home, which satisfies the Early Cancellation clause.

At minimum, I am requesting that Safe Home Security honor the end of the contract and stop billing me.

The contract termination date is 09/01/2023.

I read multiple complaints about this company. They are disingenuous and all there actions work to prolong the billing.
Business Response
Date: 07/05/2023
In Response to BBB ID ******** - Senior Account Executive, Ayanna M*****, has reached out to the client to discuss this matter. Unfortunately she was unable to reach them and left a message for a call back. We at Safe Home Security have received the clients cancellation request. However, we are still waiting on the documentation showing that the home was sold. Once we have the proper documentation, we can move forward with the cancellation process. Should the client have any further questions, please reach out to Ms. M***** directly at ###-###-####.
Customer Answer
Date: 07/06/2023

Complaint: ********

I am rejecting this response because:
The contract term is set to expire on 09/01/23. I fully expect the monthly billing to end on 09/01/23. If not, this complaint will serve as a predicate to legal action.
SafeHome obviously does not intend to honor their own contract's Early Termination clause which was intitally filed on December 7th, 2022. In there response to my complaint, there is no indication they are willing to process a refund to honor their own Early Termination Clause, theriefore, why do I have to show proof of the sale of the home? The sale of the home is a matter of public record anyway.
We can agree SafeHome has ackowledged reciept of my the cancellation request. This will serve as adequate notice for terminating the contract on 09/01/23. if SafeHome continues to bill beyond 09/31/23, this complaint will serve as official record in any legal case going forward.

I highlighted the sale of the property intially, to demonstrate how this company continues to deflect unwillingless of the

Sincerely,

***** *****
Business Response
Date: 07/13/2023
As requested the account will close at the end of its term, September 2023. please close this complaint as resolved.
Customer Answer
Date: 07/15/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** *****
Initial Complaint
Date:06/13/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I first called Safe Home Security Dec. 15, 2022, to cancel my mom's account, ****** because she could no longer live in her home after a fall and due to dementia. Subsequent calls occurred in Jan, Feb, and March with no call back. Per Safe Home Security's request, I provided the cancellation letter and Power Of Attorney over mom's finances via email. The emails I received back from Safe Home Security were automated and said "the ticket is closed," except one email declaring "the account is closed." I placed a stop payment on her bank account after the March call. In April I received a bill for three months stopped by the bank plus three extra months. I called again April 17th and was adamant that I speak with someone at that moment instead of being put off as I had been so many times. This was the first time I was told that they signed a 60 month contract for my 82 year old mom, which will expire in 2026. They said they do not age discriminate. The contract used DocuSign and my brother's email address. My brother has no recollection of completing this transaction, the signature doesn't look anything like mom's signature, and mom never had any technological means of completing this transaction. I do not believe it is her signature. I also learned that they were charging $10/month insurance on her "equipment", even though there is no equipment listed on the contract. All that is in her home is a few door alarms. She never had internet for other security measures or monitoring, which cost her $55.99/month. They told me I could get out of the contract with a "buy-out" of over $2900. FOR DOOR ALARMS. Safe Home Security needs to stop preying on the elderly. This is sickening and unacceptable. They have taken enough of my mom's money and need to cancel the contract immediately and without penalties or any further money owed.
Business Response
Date: 06/14/2023
To whom this may concern
After further review an agreement on 9/08/2021 was signed for the duration of 60 months. This customer has almost 2 years of this agreement completed. In order for this company cancelled this account our company gives the customer 3 day rescind period. After this time the customer is responsible for the agreement that was signed. I will attach that contract to this response. This means if the customer would like to cancel this account a settlement of 90% of the remaining term would need to be paid in order for our company close this account with no further obligation. In order for the customer to close this account a payment 2752.70 would be owed.
Please contact Safe Home Security if you would like to handle this matter
###-###-####-Ex:****
Thank you for your assistance
Customer Answer
Date: 06/15/2023

Complaint: ********

I am rejecting this response because: ******* ***** (correct spelling of her name) did not have any means to sign this contract. It is not her signature. The contract is null and void. The services were not provided for her.

Sincerely,

****** ******, agent for

******* *****
Business Response
Date: 06/21/2023
After further review I was able to locate an IP address to verify were this agreement was sent from. Attached I was able to find this information so you are able to review. Unfortunately on this agreement the customers name was misspelled, this is not something customary for our company to over look however this does not negate this customers fiscal obligation to the agreement that was signed. In order for our company close this account a payment of 90% of the remaining term would need to be paid. A settlement amount of 2752.70 would need to be paid in order for our company close this account with no further obligation. If you have any question please don't hesitate to contact us at
###-###-#### Ex: ****
Thank you for your assistance
Initial Complaint
Date:06/12/2023
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On February 3, 2023 we had ****** Security system installed and Safe Home Security was to be canceled. SHS continues to bill for security monitoring although we are not connected with them. We have called a number of times to cancel and they have not done so. Requesting cancellation of the system and a refund of all the charges and fees since February 2023. Monitoring fee of $55.94 per month, billing statement fees of $3 each month, any and all late fees, and a bank stop payment fee of $33.
Business Response
Date: 06/19/2023
The customer signed a primary agreement with Safe Home Security, which has two years remaining to completion of terms. We have offered to reestablish security services with Safe Home Security, which was the customers original company. We will also get the account with ****** closed with no further financial obligation.

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Safe Home Security, Inc. is NOT a BBB Accredited Business.