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Customer Review Ratings
Average of 141 Customer Reviews
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Review fromAlissa G
Date: 09/20/2023
5 starsTruly seamless process from start to finish.
Kevin came for initial consult and brought a window to showcase. He was knowledgeable about the products. He spent a lot of time listening to us and was able to answer all of our questions. He helped us design the window we were imagining and really spent a good amount of time with us during our initial consult.
Once Kevin completed the consult with us and we decided to move forward, he was clear on the next steps of the project and expected timeline.
Within the next week AWS had someone out for a second set of measurements and to finalize the plan.
A few weeks later, I received a phone call from AWS, when the materials were ordered, and reassured we were still on track for the timeline Kevin had originally given us.
About a week after that, they called to schedule a date for install and review instructions. They were able to fit me in the following week. They did a second call the day prior to install as an appointment reminder.
As of today, I am happy to say, Rafal, came out and installed the new window. He was prompt, knowledgeable, and interactions were very pleasant. Install was quick for a such a large window. It looks FANTASTIC!
I can’t comment on longevity at this point, but AWS has a lifetime, transferable warranty. I can’t comment on dealing with the warranty piece at this point either, but Kevin told me the workers who come out for the warranty are the same workers that come out for the install and our installer, Rafal, was great!
Awesome company - high quality work and people. I recommend! Save yourself the headache and go with AWS for windows.
Advanced Window Systems, LLC
Date: 09/22/2023
Thank you for the review ******* We're glad you had such an AWSome experience with our whole team! - The AWS TeamReview fromDebbie M
Date: 09/20/2023
5 starsFrom the first phone call to the end of door replacement, this company is amazing! They were efficient and extremely professional. They made the whole experience worry free and even completed the job early! Rafal was our installer and he was just awesome! We would not hesitate to recommend this company to all our family and friends. Truly a top notch , honest company ??Advanced Window Systems, LLC
Date: 09/22/2023
Thank you for the review ******* We're glad you had an AWSome and worry free experience! - The AWS TeamReview fromKathleen J
Date: 09/20/2023
5 starsFrom the salesperson Aleks to the installer Robert and every aspect of the process, stellar customer service! What a wonderful experience with a phenomenal company. I will recommend AWS to all my friends and family!Advanced Window Systems, LLC
Date: 09/22/2023
Thank you for the AWSome review ********* We're glad you had a great experience and appreciate the future referrals! - The AWS TeamReview fromJack L
Date: 09/20/2023
5 starsAWS did an amazing job installing my new shower. Jordan and Chris were professional, courteous, and explained what they were doing throughout the install! It looks beautiful! Thank you so much!Advanced Window Systems, LLC
Date: 09/22/2023
Thank you for the review ***** We're glad you had an AWSome experience with your AWS shower install! - The AWS TeamReview fromMichael L
Date: 09/11/2023
5 starsWe’re so happy with AWS, start to finish. We highly recommend the company.Advanced Window Systems, LLC
Date: 09/13/2023
Thank you for the review ******** we're glad you had an AWSome experience! - The AWS TeamReview fromMichelle L
Date: 08/18/2023
5 starsWe are very happy with our new windows. Rafal did such a great job with the installation. He is very professional and and knowledgeable.Advanced Window Systems, LLC
Date: 08/22/2023
Thank you for the great review ********* we're glad you had an AWSome experience! - The AWS TeamReview fromNancy C
Date: 08/11/2023
5 starsExcellent windows excellent service. Excellent clean up Recommend this company. 100% satisfiedAdvanced Window Systems, LLC
Date: 08/17/2023
Thank you for the review ****** we're glad you had an AWSome experience! - The AWS TeamReview fromRussell R
Date: 07/26/2023
5 starsThere are many choices for replacement window services out there and I am happy that I made the right choice. After submitting my name and phone number on the web site I was called within ten minutes. I was visited by Aleks, the sales rep the next day. It was an excellent presentation.
The exact measurements were taken two days later. The only downside is the weeks it takes to get the windows made and shipped. Rafal did a fantastic job with the installation. He was very professional and really cared to make the windows look perfect. Highly recommend AWS.Advanced Window Systems, LLC
Date: 08/08/2023
Thank you for the review ******, we're glad you had an AWSome experience! - The AWS TeamReview fromElaine S
Date: 07/21/2023
5 starsMarcin did a great job installing the windows and explaining how they work instructions on how to maintain. He was very courteous and pleasant. He cleaned up after he was done. I recommend AWS to anyone who wants to replace their windows.Advanced Window Systems, LLC
Date: 07/24/2023
Thank you for the AWSome review ******! - The AWS TeamReview fromSue R
Date: 07/20/2023
5 starsWorking with AWS was such a monumental experience. From the first call through installation and clean up, had the absolute pleasure of working with such professional, honest, fair staff who never hesitated to answer any questions I had and would not hesitate to use this company again. Joe, Brian, Mario and Matt did an incredible job and could not have asked for better. I called several companies and AWS was the BEST of the BEST. Thanks for making this experience such a true pleasure.
Sue RAdvanced Window Systems, LLC
Date: 07/24/2023
Thank you for the great review, we're glad you had an AWSome experience! - The AWS Team
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