Business ProfileforLightning Glassworks & Screens, LLC

Early Oct. 2023 my husband called the company and explained the problem with the glass panel in our sliding door. About 1 week later they came out and took measurements to replace our glass panel. He explained could not be repaired as seal was broken, needed to be replaced. Paid down payment of ******. Installed glass on 11/30/2023. On 1/13/2024 we noticed moisture between the glass., indicating the seal was broken again, and had no insulating value. Same problem as our old glass. Called company on 1/15/2024. They came out on 1/21/2024.no moisture was visible at that time however we had taken pictures of it. He said he would contact manufacturer and get back tp us. When he called back he stated he would reseal the glass, even though he told us that was not an option with our old glass. Than he said manufacturer would replace glass but we would have to pay for them to install. We already paid for this service and glass was defective. So we declined. My husband called his bank and filed a dispute for the the cost of the job which was including down payment, ******. Because it was broken down into two payments the bank only noticed the ****** payment but later also filed a dispute for the down payment. The bank decided in our favor, and the down payment is still disputed. Now the company has put a lein on our house. All we wanted was a new double paned glass for our door. If we had recieved what we paid for there would not have been a problem.