Reviews

This profile includes reviews for Canvas Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Canvas Credit Union has 27 locations, listed below.

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  Canvas Credit Union

  9990 Park Meadows Dr Lone Tree, CO 80124-6739

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  Canvas Credit Union

  5800 S Broadway Littleton, CO 80121

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  Canvas Credit Union

  8500 Pena Blvd., Jeppesen Terminal, Level 6 SW Denver, CO 80249

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  Canvas Credit Union

  5944 S Kipling St., Ste. 100 Littleton, CO 80127

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  Canvas Credit Union

  16900 E Quincy Ave. Aurora, CO 80015

Review Details

• Review fromTerrina V

  Date: 01/02/2025

  1 star
  I would give negative stars if I could. I took out a car loan with them , and was in a car accident with this car, and the car is not drivable. I called them to let them know I didn't have the money of 1000 to take the car to get evaluated, and I unfortunately couldn't make the payments , they without my authorization took ALL my money out of my account and now I have no money to feed my family. The car is basically a total loss but needs a teardown to confirm, and I understand that I needed to do my part, however how can they take ALL my money, now I can't pay bills or eat because of them.

• Review fromDerek L

  Date: 11/26/2024

  5 stars
  I cant say enough about the customer ********************** I received from Candy in the call center. The fact I received a follow up call two weeks after ****** claimed they would send me a refund is Telling of them going above and beyond to satisfy their customers. I will likely always keep this account because of this.

• Review fromWendy P.

  Date: 09/11/2024

  1 star
  BEWARE!!! They are a fraud. DO NOT GET A LOAN THROUGH THEM! IF YOU DO, DO EVERYTHING IN YOUR POWER TO GET IT WITH A DIFFERENT COMPANY! They bought out the credit union I had my car loan with in 2022. My loan was with ************************************** Credit Union in **************. *** I was told that with this by out they would not be honoring the extra life and disability policies that was on my loan. There fore my loan amount would drop to reflect this as well as I would be getting this money back. I purchased my vehicle in March of 2018. Since Canvas buyout in April of 2022. I have been getting the run around on this matter. They refuse to give me my refund and drop my payment to reflect this no longer policy on my loan. AT one time, I was told by a **** that I wasn't getting anything back. I have spoke with an ****** who sent me just the copies of how much the loan was, not my original loan with the amount. They know that at one point I did have these insurances on my loan. I have recorded our conversations as they have recorded mine. AS we all know in the state of ******** and ************ as long as one party knows its allowed. I have reported them to the Insurance Commissioner in ********. I will now be taking my story to the media in ********. IF they are doing this to me, how many other people are they doing this too? IF you go to ************************************************************* you will see all their lies about who they claim they are and clearly are not!

• Review fromDoug J

  Date: 08/19/2024

  1 star
  I was a member for 17 years. During that time, I financed 4 Automobiles and paid them all off. I had never been late on a payment or had a negative balance on my checking account. I got into an accident and was hospitalized. Eventually causing my account to go negative due to reoccurring auto debits. When I got out of the hospital, I called to make it right and found out they closed my accounts and sent me to collection. Canvas Credit Union does not care about relationships. Since the re branding of Public Service Credit Union, they just treat you like a number and not a person. I would not recommend this bank if you are a person who values relationships, because they certainly dont.

  Canvas Credit Union

  Date: 08/21/2024

  We appreciate you taking the time to share the details of your experience and deeply apologize for this frustrating situation. Our members satisfaction is a top priority, and it sounds like yours wasnt what we aim for. We hope that you will give us another chance to provide the best service, and overall experience for you.

• Review fromCorey W

  Date: 06/28/2024

  1 star
  Not a decent credit union to finance a vehicle through. Repossessed my car even after making payments and telling them I was going to be making a payment in front of the tow driver and he still took off with my car. Call the bank, and they don't care at all about their customers. I now owe $900 for it to be towed. Worse mistake I could have ever made was financing with this company. Buyer beware.

  Canvas Credit Union

  Date: 07/03/2024

  Hi *****, we understand situations like this can be deeply frustrating. Our members experience is a top priority for us, and wed love to help resolve the issue with your auto loan. If youd like assistance, please give us a call and we can pair you with the right member of our team.

• Review fromRebecca N

  Date: 05/30/2024

  1 star
  I bought my car using Canvas Credit Union and a couple of years ago when I paid it off they told me the put the change in my account but I wouldn't be able to access it for about a week but the longer I left it the more interest I would build up. So I left it and I'll forget about it until recently. And when I went to close the account they told me I didn't have an account. They are a bunch of thieves and liers.

• Review fromKevin C

  Date: 05/22/2024

  1 star
  This organization is impossible to work with. They make it nearly impossible to pay my car loan. They don't provide the information needed to pay online. It is nearly impossible to talk to an actual person on the phone. I would not use this institution!

• Review fromGretchen R

  Date: 05/04/2024

  2 stars
  When I started banking here originally 30 years ago, it was PSCU, it was great. When it became Canvas its been disappointing. My debit card has been compromised 3 times in the last year and half. I need to find a new place to bank.

• Review fromRobert D

  Date: 03/07/2024

  1 star
  I had a car loan through them and they charged me for insurance even though I already had it and I sent them proof of it. They accepted it and stopped and then a couple months later charged it again. Do not go through this credit union for any loan's. They take money and when you discover it they do the transfer 2 step to not pay it back.

• Review fromShannon W

  Date: 03/06/2024

  1 star
  This credit union has to be a money laundering front because they do not function as a ***********. Their app and website are always throwing an error so you cannot make payments. If you call in to make a payment they cannot provide confirmation of payment, they said "just write my name down as confirmation" WHAT?! How is the tellers name confirmation of payment??? I had to open an internal checking account to pay on my loan, which I got roped into through my car dealership, because their external account linking doesn't work. They said they would give me in interest discount for adding direct deposit, but the discount never got added. I asked why and they said they promised it got added I just would never be able to verify it visually. The phone system doesn't work, and it's very difficult to speak to anyone to help you make payments. This has been the worst banking experience and I am very concerned about my money and credit being in the hands of such a joke of a business, they need to be held accountable to their customers very real concerns.