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Business Profile

New Car Dealers

Schomp Automotive

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Schomp Automotive's headquarters and its corporate-owned locations. To view all corporate locations, see

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Schomp Automotive has 8 locations, listed below.

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    Customer Review Ratings

    1

    Average of 24 Customer Reviews

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    Review Details

    • Robert B

      Date: 02/06/2023

      I have never dealt with a worse car dealer ship in my life and a worse salesman in ****. After waiting two years for a Bronco, they just tried to nickel and dime me the entire time. Further, they tell me to come and pick up the car because it was ready and none of the accessories were on the car. Their customer service is horrible. Stay away from here and ****.

    • Joseph S

      Date: 11/27/2022

      Was Declined an ecoboost with over 800 credit score and 7k down because iv never had history of financing a car. I felt discriminated against for my age. Bought a gt with 2k miles on it from a ******* Choose my payment plan and everything. Old man at **** was jelous that i wanted and could af**** something nice.

    • Taylor G

      Date: 11/21/2022

      I bought my X3 in August of 2020. I have been a long term supporter of *** and so is my family and extended family. After this experience, I plan on selling my vehicle.This last October the *** module went out. What ensued was a 2 week saga of incompetence, inconvenience, frustration, back and forth trips to Lakewood (1.5 hr trip) and a significant lack of communication with my service advisor, *************************. After taking this to the Parts and Service Manager, *************************, this experience somehow managed to get worse despite him claiming to want to come to some sort of resolution. After walking him through the bullet points (trust me, this was a lengthy qccount including having the car towed to them and them being unable to locate it), he then argued with me over battery replacement. I fully understand that warranties in this industry will not cover battery replacement. And fair enough, if it were from normal wear and tear, I'd have no problem replacing it myself. The trouble is: the battery was killed as part of the *** module going out and being repaired. After the lengthy, frustrating process, I would have expected more empathy and a greater attempt at restoring my faith in my vehicle and in the brand. This did not occur.The service manager proceeded to argue with me over a $200 battery plus an additional $200+ to re-program (again, even though this was damaged in the process of repairing the vehicle). He continued to ask me if I approved the service of replacing the battery. yes, of course. The only alternative option would be to have the car towed (for the 3rd time) to replace it myself only to have it towed back to *** for reprogramming. Regardless of whatever your policy is, it *****. Its shady and so are your service folks.All in all, I plan on selling my car asap. Do not trust these people with servicing your car. You will be swindled and disappointed. Also check out their BBB complaints. The service department has many.

      Schomp Automotive

      Date: 11/23/2022

      Hello, ******. We are disappointed that you were unable to connect with our General Manager, *****************************, and reach a mutually agreeable resolution. We wish you the best of luck and should we be any type of vehicle resource for you in the future, please let us know. Thank you, take care.

    • Jim M

      Date: 10/21/2022

      Attempted to buy out my lease from Schomp and was advised that I need to leave my vehicle with them so they can inspect it before they would begin the buyout process. They would charge me nearly ********************************************************************* to buyout the lease. They told me ALL dealerships have to do this and they have no choice but to do this. I showed them an article stating **** sent a letter warning dealerships they are not supposed to charge additional fees that were not in the lease contract but they said they simply HAVE to charge me to inspect it before I could buyout the lease. I went to another **** dealership and they did not ask me to leave the vehicle with them to inspect or ask me to pay an 900 dollars to inspect it, which proves Schomp Ford lied to me about the buyout process.

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