Reviews

Review Details

• Review fromAllison G

  Date: 09/02/2025

  1 star
  DO NOT do business with this company. They do not come out when scheduled. My *************************** month 15 and they have come 9 times. I can't cancel because 12 months have not been completed. They are horrible.

  EcoShield Pest Solutions-- Frederick, CO

  Date: 09/03/2025

  Hi *******, thank you for sharing your feedback. Were sorry to hear this has been frustrating and appreciate you bringing it to our attention.
  Weve reviewed your account and want to clarify that the 12-month agreement is a monthly recurring service, which includes 12 total service visits. When we last spoke, you mentioned the property was no longer in your hands, and we understand that the cancellation request was due to that changenot the service itself.
  If you'd like to transfer the service to a new location, that option is available to you.

• Review fromMarianne A

  Date: 07/17/2025

  1 star
  Was promised payments broken up in 3 monthly payments when sales came to my door. Instead I was charged $160 for 1st treatment and told 2nd treatment would be in a month and I would have to pause another $160 then too. Tried to call, email or text and given more promises but instead hounded to pay over $300. With 1 10 min treatment. The treatment did nothing!!! Do not trust these liars!

  EcoShield Pest Solutions-- Frederick, CO

  Date: 07/18/2025

  Hi ********,

  Thank you for sharing your feedback. We understand how upsetting it can be when expectations dont align with what was communicated.

  At EcoShield, we follow a 3-step confirmation process at signup: a verbal review, an emailed copy of the agreement, and a text confirmation. We also offer a 100% Service Guarantee, if covered pests return after the egg-cycle visit, well retreat at no additional cost.

  Wed really appreciate the opportunity to look into your account and make this right. Please email us at ************************************************ so we can assist you directly.

  We look forward to resolving this.

  Via I.

• Review fromCarey L

  Date: 06/29/2025

  1 star
  I was not impressed with this company. They are just as bad as Salea Pest Control. They had to come out three times the initial service. Missed all the swasp nests in my yard. Waited over a month to get a bait trap. Second service they were here 15 minutes and no bait trap for 189.00. I’m canceling as soon as I can.

  EcoShield Pest Solutions-- Frederick, CO

  Date: 07/01/2025

  Hi *****,

  
  

  Thank you for taking the time to share your experience. We’re sorry to hear that the service did not meet your expectations and that multiple visits were needed to complete the initial treatment. We appreciate you pointing out the issues with follow-up timing and the bait placement, and we want to ensure this is reviewed closely.

  
  

  Regarding wasps, we do treat for them when nests are accessible and active, though it's important to note that we do not treat for pollinators such as bees, as they are protected under federal guidelines.

  
  

  We’d like the opportunity to review your account and address the concerns you’ve raised especially regarding your most recent service and the value you received. Please reach out to us directly at [email protected] so our team can assist further and ensure everything is handled appropriately.

  
  

  Thank you again for your feedback.

  
  

  — *** **

• Review fromSandra G

  Date: 11/15/2024

  1 star
  I have more mice problems now than before I contracted with them. I am locked into one year quarterly but now they tell me I have to pay for 5 visits. My problem has been worse, and I spent a lot of money on things they told me to get done in the first place. Bad company.

  EcoShield Pest Solutions-- Frederick, CO

  Date: 11/19/2024

  Hi Frederick,

  Thank you for sharing your feedback. We're sorry to hear about the ongoing challenges youve been experiencing. At Ecoshield, our goal is to provide effective and reliable pest control solutions, and we take concerns like yours very seriously.  
  
  Wed like to better understand your situation, including the details of your treatment plan and recommendations provided by our team. To assist you further and work toward a resolution, we encourage you to reach out to our customer feedback team at *******************************************************************************.  
  
  Your satisfaction is important to us, and were committed to addressing your concerns.  
  
  Best regards,  
  Customer Feedback Team  

• Review fromRick C

  Date: 10/07/2024

  1 star
  They were here less them 10 Min charge ****** and I do not know if they did anything!

  EcoShield Pest Solutions-- Frederick, CO

  Date: 10/10/2024

  Hi ****,

  Thank you for sharing your experience. We understand your concern regarding the time spent during the service and the associated charge. Our goal is to ensure that all services are performed thoroughly, and we want to clarify any uncertainties you have about the visit.
  
  Please reach out to our feedback team at ************************************************ so we can review your account and the details of the service to ensure everything was handled appropriately. Wed like to address your concerns directly and provide clarity.
  
  Best regards,  
  Customer Feedback Team

• Review fromLa O

  Date: 07/08/2024

  1 star
  Ecoshield marketing and contract policies are very substandard and misleading. The initial service, in our case priced at $299 is offered with a $150 discount which is required to be paid back if the service is cancelled more than 3 days after the initial service. That period of time is not sufficient to determine the value or quality of the service. The original salesperson in my case was misleading, and unprofessional. The service people I encountered were responsible and courteous. When I requested a follow up to the initial service because of additional yellow jackets on our patio we had to wait 10 days for the scheduled "nesting/egg cycle" appointment. When I called to cancel, the customer service person, perhaps understandably, but annoyingly, continued to attempt to persuade us to continue the service to avoid the $150 "discount" repayment.

  EcoShield Pest Solutions-- Frederick, CO

  Date: 10/14/2024

  Hi La,

  Thank you for sharing your experience. We understand your frustration regarding the initial service pricing, cancellation policy, and the difficulty in determining service quality within the brief 3-day period. It's important to us that customers feel they are receiving transparent and effective service. We regret that this was not your experience and appreciate your feedback on both the sales process and service scheduling.
  
  Please reach out to us at [email protected] so we can further investigate your concerns and work toward a resolution.
  
  Best regards,  
  Customer Feedback Team

• Review fromKristopher W

  Date: 06/08/2024

  1 star
  Even with a very prominent sign stating DO NOT ******************** NOT SOLICIT, DO NOT SELL. Your **** ********* continued to ignore it and ring our doorbell and knock on our door 3 different times in a 2 hour period. I finally answered the door to confirm that he could read, which he could, which just confirmed that he intentionally ignored our sign and request, multiple times. Apparently, based on their reviews, it only gets worse if you actually retain their services :0

  EcoShield Pest Solutions-- Frederick, CO

  Date: 10/14/2024

  Hi Kristopher,

  Thank you for sharing your experience. We take this concern seriously and understand the frustration of having your "Do Not Disturb" request disregarded. It's important to us that our representatives respect the wishes of homeowners. We regret that this was not the case during your interaction, and we will address this issue with our team to ensure it does not happen again.
  
  Please feel free to reach out to us at [email protected] so we can follow up on this matter.
  
  Best regards,  
  Customer Feedback Team

• Review fromChuck D

  Date: 05/18/2024

  1 star
  Unscrupulous, unprofessional and incompetent. The only motive is their next payment. They are threatening in their collection tactics and dont allow the customer to rebut their actions and arguments. They threatened a cancellation fee of $200 if we didnt honor our contract with them. We told them any attempt to collect funds would be met with aggressive defense tactics. They were also insistent that our contract was still in place and workers would be on our property on a specific date to perform their de-bugging service (the service is ineffective and only performed to meet their version of contract compliance). We informed them that their representatives were not authorized or welcome on our property and authorities would be called if they chose to attempt entry onto our property. Dishonest, aggressive and immoral describes this so called business. DONT FALL FOR THEIR TACTICS OR ***** ATTEMPTS!!!

  EcoShield Pest Solutions-- Frederick, CO

  Date: 10/14/2024

  Hi Chuck,

  Thank you for sharing your experience. We understand how frustrating this situation has been for you, especially with the collection concerns, service quality, and communication issues. It's important to us that all interactions remain professional and that customers feel comfortable with their service agreements. We would like the opportunity to investigate your concerns further and work toward a resolution.
  
  Please reach out to us at [email protected] so we can look into this matter and address the issues you've raised.
  
  Best regards,  
  Customer Feedback Team

• Review fromJoyce M

  Date: 05/15/2024

  1 star
  They sent a technician not qualified to meet with customers. He was threatening (frightening) me, the customer. I asked ************************** to remove their technician. They removed him and have never come back to perform the service. They want me to pay them $100. I do not feel I own them any money.

  EcoShield Pest Solutions-- Frederick, CO

  Date: 10/14/2024

  Hi Joyce,

  Thank you for sharing your experience. We take your concerns seriously, especially when it comes to feeling unsafe during an interaction. Our goal is to provide a professional and respectful service, and we regret that this was not your experience. We would like to review your situation, including the service issues and any billing discrepancies, to work toward a resolution.
  
  Please contact us at [email protected] so we can investigate further and address your concerns directly.
  
  Best regards,  
  Customer Feedback Team

• Review fromAdam S

  Date: 01/03/2024

  1 star
  An EcoShield door salesman offered a 2 appointment service to help a local business that "he started."Once the 2 appointments were complete I was scheduled for a third appointment. I called to cancel and was told I couldn't until completing 12 months / 4 appointments without a hefty cancellation fee. The customer support was unhelpful and clearly has dealt with this often, pretty much saying tough luck.DO NOT work with this company. They're shady and take advantage of trusting folks. The work they do is very overpriced and takes them about 15 minutes, a quick ****** of which products to buy and a few minutes on ******* is all it'd take to do the work they do.

  EcoShield Pest Solutions-- Frederick, CO

  Date: 10/14/2024

  Hi Adam,

  Thank you for sharing your experience. We understand your frustration regarding the unexpected contract terms and difficulties with customer support. It’s important to us that customers feel informed about service agreements, and we regret that this wasn’t the case for you. We would like to investigate this further, including the cancellation policy and the services provided.
  
  Please contact us at [email protected] so we can review your account and work toward a resolution.
  
  Best regards,  
  Customer Feedback Team