Is Basements.com BBB Accredited?

Yes, Basements.com has been a BBB Accredited Business since May 22, 2023.

What is the BBB rating of Basements.com?

Basements.com has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

How many complaints does Basements.com have on BBB?

Basements.com has 1 complaint filed with BBB in the last 3 years, and none in the last 12 months.

How many customer reviews does Basements.com have on BBB?

Basements.com has 1 customer review on BBB.

How do I file a complaint against Basements.com?

You can file a complaint against Basements.com on BBB.

Where is Basements.com located?

Basements.com is located at 5509 Palomino Way, Frederick, CO 80504-4427.

How long has Basements.com been in business?

Basements.com has been in business for 4 years, since 2022.

Basements.com | BBB Business Profile

Business Profile

Basement Contractors

Basements.com

BBB Accredited Business A+Rated by BBB

Visit Website (720) 600-1408 Email Business Write a Review

Overview

Basements.com

5509 Palomino Way

Frederick, CO 80504-4427

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See Hours

Operating Hours
Monday	9:00 AM - 5:00 PM
Tuesday	9:00 AM - 5:00 PM
Wednesday	9:00 AM - 5:00 PM
Thursday	9:00 AM - 5:00 PM
Friday	9:00 AM - 5:00 PM
Saturday	By Appt. Only
Sunday	By Appt. Only

BBB Accreditation & Rating

Basements.com is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.

More Information How are BBB ratings calculated?

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About This Business

Basements.com provides basement finishing and home remodeling services, including design, framing, drywall, flooring, painting, countertops, and cabinet installations. The company assists clients through a process that starts with a scheduled call or onsite visit to determine project requirements, followed by design, permitting, construction, and final inspection.

BBB Accredited Since: 5/22/2023

Years in Business: 4

Products and Services

Basements.com offers the following products and services:

Basement Finishing: Includes design, framing, insulation, drywall, flooring, and painting for new living spaces.

Home Remodeling: Full home renovations beyond basements, tailored to client specifications.

Custom Features: Options such as built-in storage, entertainment centers, wet bars, and bathrooms.

Business Details

Local BBB:: BBB serving Northern Colorado and Wyoming
BBB File Opened:: 5/22/2023
Business Started:: 5/9/2022
Business Incorporated:: 5/9/2022
Type of Entity:: Limited Liability Company (LLC)
Alternate Names:: Custom Basements, LLC
Business Management:: Vern Marchand, Owner

Additional Contact Information

Principal Contacts: Vern Marchand, Owner
Customer Contacts: Vern Marchand, Owner
Additional Email Addresses: Primary: Email this Business
Social Media: Facebook; Instagram

Additional Information

Business Categories: Basement Contractors, Remodel Contractors, Remodeling, Basement Remodeling, Basement Finishing

Latest Reviews

Gustavo C
"REMOVEDand his crew have an amazing attention to detail and always care about their customers. REMOVEDwill treat you like family during the project and very communicative."

View all Reviews

Frequently asked questions about Basements.com

Is Basements.com BBB Accredited?
Yes, Basements.com has been a BBB Accredited Business since May 22, 2023.
What is the BBB rating of Basements.com?
Basements.com has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Basements.com have on BBB?
Basements.com has 1 complaint filed with BBB in the last 3 years, and none in the last 12 months.
How many customer reviews does Basements.com have on BBB?
Basements.com has 1 customer review on BBB.
How do I file a complaint against Basements.com?
You can file a complaint against Basements.com on BBB.
Where is Basements.com located?
Basements.com is located at 5509 Palomino Way, Frederick, CO 80504-4427.
What does Basements.com do?
The BBB Business Profile for Basements.com describes the business as follows: Basements.com provides basement finishing and home remodeling services, including design, framing, drywall, flooring, painting, countertops, and cabinet installations. Business category: Basement Contractors.
How long has Basements.com been in business?
Basements.com has been in business for 4 years, since 2022.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.

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